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IBEROSTAR Grand Hotel Trinidad

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Traveller (685)
Room & Suite (186)
Dining (45)
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Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lovely hotel”(61 reviews)
“free wifi”(36 reviews)
Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
1 May2 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,397)
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Traveller rating
571
216
38
9
7
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571
216
38
9
7
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All reviewslovely hoteloverlooking the squarefree wifijunior suitebuffet breakfastrooms are largean oasiswelcome drinkreception areapineapplecuban hotelsfirst floortown squaretwo nightssmall hotelcobbled streetscolonial style
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1 - 5 of 841 reviews
Reviewed 1 week ago via mobile

Incredibly charming style , ambiance so genuine , definitely in the 60 xties , unique light and cool atmosphere Amazing breakfast , very nice service , Funny to have this 5 star hotel in the middle of this Trinidad neighborhood Great experienceMore

Thank Rita S
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guest: It is indeed gratifying to receive your positive comments about the days you spent at IBEROSTAR Grand Hotel Trinidad. We are very glad to read that you enjoyed our facilities and services. We hope to be able to offer you our hospitality again....More

Reviewed 1 week ago via mobile

Very friendly staff at reception and spoke excellent English We were given one of the front rooms overlooking the square which was very noisy so the next morning we asked if we could change to a back room.this was done with no hassle at all....More

Thank ROBYN B
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guests: We appreciate that you have shared with us this important feedback. We are glad to read that you found our facilities and services of your like and that our staff took good care of you at all times. We hope this will not...More

Reviewed 1 week ago

This was the only Iberostar I've stayed in that didn't have one of those woful windows in the bathroom/bedroom. The Iberostar Grand has a bit more sophistication and isn't a modern look, it's a more charming look with beautiful decor and period style with some...More

1  Thank Thriftyliving
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guest: We could not agree more with your comments; our hotel keeps the charm and colonial style of our town, which was precisely the intention of our designers and architects. We are glad to read that it had a memorable effect on you. We...More

Reviewed 1 week ago

Despite the hotel being quite pricey, it was our best stay in Cuba so far. Really friendly and attentive management and staff, beautiful colonial style building, clean and quiet rooms. Breakfast was lovely, with fresh juices and omelettes made to order. Totally would recommend it...More

1  Thank Marysia J
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guests: On behalf of all the Hotel staff and particularly de Manager we would like to thank you for taking the time to write about our facilities and services and for recommending our hotel to the rest of the travelers. We look forward to...More

Reviewed 2 weeks ago via mobile

During our 7-day tour in Cuba we were impressed with this hotel. The hotel offers a good clean and modern room while its in house restaurant has a very reasonably priced dinner and great service compared to outside restaurants. Its location also is superb just...More

1  Thank Suwatss
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guests: Thanks for your recommendations and for taking some of your time to share your experiences at this important web site. It is our hope that this will not be the last we will be seeing you at any of our hotels. Warmest regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$243 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$243 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (685)
Room & Suite (186)
Dining (45)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Denise B
13 March 2018|
Answer
Response from DonB1943 | Reviewed this property |
No, the beaches are 10-15 km from town. Santa Clara would be the closest. A 1.5-2.0 hr drive. A 6 hr drive from Havana.
0
Votes
chrisanddunc
12 January 2018|
AnswerShow all 6 answers
Response from Traveller2010ABC | Reviewed this property |
Had no problem at all changing Sterling at the hotel. Just about all UK cards (we had Lloyds and RBS) work in the cash machines, which were plentiful.
0
Votes
les h
27 October 2017|
Answer
Response from destinyschild | Reviewed this property |
Hi. I used a London company called The Travel Place. However if you join the Iberostar hotels priority club you can book the hotel on line. it's a beautiful hotel. enjoy.
1
Vote
Room Tips
"The top floor gives you the best views"
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"If you are allergic to petals/flowers/pollen ensure they are not left on your bed!"
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"Room with a balcony"
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"If you are a light sleeper then request a room in the back."
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