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Hotel Los Helechos

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Traveller (371)
Room & Suite (123)
Dining (20)
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Overview
  • Excellent4%
  • Very good18%
  • Average48%
  • Poor21%
  • Terrible9%
Travellers talk about
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
All hotel details
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Reviews (243)
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35
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9
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3
17
35
13
9
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All reviewsan indoor swimming poolan older hotelspent one night hereclean airshower curtainmain buildingthird floorbuffet stylelarge roomcaburnibutlins
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31 - 35 of 77 reviews
Reviewed 15 December 2015

We stayed 2 nights in Los Helechos in half board. Do not expect any luxuary, but the hotel is good for a short stay and for a trip to Trinidad and a walk in the mountains. The room was quiet and clean, but dated. On...More

3  Thank liesenluc
Reviewed 5 December 2015

There aren't a lot of options in the mountains, especially for groups. This place is functional, but not great. Only one key per room, mediocre air conditioning (Luckily the nights were cool because of the elevation.), thin matresses. The buffet is large with many choices,...More

1  Thank HeatherH6
Reviewed 2 December 2015

bungalows, nothing special but ok. and you can not find better there. Buffet also ok, not more, they do not refill it so go early for dinner and breakfast. bar was better. staff was not motivated. lot of dogs around.

2  Thank Sabine S
Reviewed 8 October 2015

I stayed at this hotel on my way to the Topes de Collantes mountain range. We had Dinner and Breakfast at this hotel. The Dinner was typical of Cuban tourist food. The breakfast was also okay, I recommend getting the omelette as opposed to the...More

Thank JimmyeMurillo
Reviewed 14 September 2015

The food in the hotel is horrible. I did not eat anything during the two days we stayed there. Two of our group of ten became ill: throwing up and diarrea. It is best that you avoid this hotel. The pool did not work any...More

Thank Tom K
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Pool
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Indoor pool
Pool
Details
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (371)
Room & Suite (123)
Dining (20)
Pool & Beach (8)
Family and Play Areas (13)
Questions & Answers
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Room Tips
"Street area in front of main building was quite noisy all night long so had to close my windows which faced..."
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"Never go here!"
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"We were in the main building - where you check in. I would also get the third floor and away from the stairs."
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"we love the ground floor rooms in the grounds"
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