Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Grand Hotel Stary Smokovec

Traveller (309)
Dining (25)
delux izba / delux room
Room & Suite (9)

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#2 of 8 hotels in Vysoke Tatry
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Grandhotel Stary Smokovec, whose history reaches already to the year 1904, is a four-star jewel of the High Tatras. Their heart - Stary Smokovec – with a background of the majestic Slavkovsky Peak, is dominated by this romance of the last century and offers a comfortable basis for your unforgettable stay in the Tatras.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Czech, German
340Reviews6Q+A40Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 158
  • 120
  • 40
  • 16
  • 6
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Ivana P wrote a review Sept 2020
London, United Kingdom34 contributions6 helpful votes
+1
5.0 of 5 bubbles
This hotel is a fairytale!
We arrived early just after 12/ lunchtime and sweet receptionist offered an early check in which is usually at 14.00. We were so pleased and grateful!
Our suit was so spacious and beautifully clean! Hallway, little loo, living room, bedroom and big bathroom with jacuzzi!
Food was high end, absolutely delicious and buffet is nicely spread. Huge choice and our taste buds abnormally satisfied.
Only one little minus was the pool. Very cold for me and specially for my one year old daughter. Also spa opening is a bit late (15:00) no chance of having a swim in the morning. But we believe there is a good reason for it. Not to worry, overall everything is excellent and we will be definitely coming back again soon.
Thank you all for unforgettable experience. Wilcox family
Read more
Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, Generálny riaditeľ at Grand Hotel Stary Smokovec
Responded 18 Sept 2020
Dear Wilcox family, Thank you for taking the time out to write such great comments about your stay with us at the Grandhotel Starý Smokovec. We're very happy to hear that you've enjoyed your experience. I hope we'll continue to have the opportunity of hosting you here for your future visits to High Tatras! Regards, Matej Fujka
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara H wrote a review Oct 2021
1 contribution
5.0 of 5 bubbles
I visitited Grandhotel Stary Smokovec with my babyboy, and we chose the hotel because of the location, and it was perfect. Everything was in the vicinity of the hotel. The view from the balcony was spectacular as well. We even got up at 5am to watch the sunrise, and we decided that we will watch the sunrise together from this balcony every year :)
Read more
Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 2 Nov 2021
Dear Ms. Sarah, thank you for taking the time out to write such great comments about your stay with us at the Grandhotel Starý Smokovec. We're very happy to hear that you've enjoyed your experience. I hope we'll continue to have the opportunity of hosting you here for your future visits to High Tatras! Regards, Matej Fujka - General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zuzana S wrote a review Aug 2023
Bratislava, Slovakia195 contributions38 helpful votes
4.0 of 5 bubbles
We went to the hotel for a wedding and stayed for one night.
many things were positive, like we had our room ready earlier, the food was very nice, at the wedding as well the breakfast next morning. really full breakfast buffet. really appreciate the high-end serving.
on the other hand, when approaching the waiters with a request - e.g. coffee, you get the feeling you are disturbing them. they could learn a bit more the professional smiles and kindness. They were also helpful when we had questions.
pity we did not have time for wellness. :)
Read more
Date of stay: August 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 30 Aug 2023
Dear Ms Zuzanas, Thank you for taking the time out to write about your experience here at the Grandhotel Starý Smokovec. I'm very thankful for the candid and objective points you've made, and I'd like to let you know that we will certainly follow up on each shortfall you've mentioned. I hope to have the opportunity of hosting you again in the future. Regards, Matej Fujka - General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jo B wrote a review Aug 2022
Zurich, Switzerland2 contributions
5.0 of 5 bubbles
We stayed two nights at the Grand Hotel in Stary Smokovec and enjoyed our room and the hotel bistro. The hotel is a great basis for hiking, and the bathroom was very well equipped. The reception personnel was very friendly and helpful. The wellness area was ok. The hotel premises were very clean, and the breakfast buffet sensational!
Read more
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Get a room on the fifth floor - best view of the valley!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Filomena wrote a review Oct 2021
Bratislava, Slovakia3 contributions
5.0 of 5 bubbles
We had a really nice time with my son. Hotel Stuff was super nice and helpful. Breakfast was delicious and there was everything i desired. Everything is close from hotel. Cablecar, grocery store and nice cafés. Thank you so much for everything.
Read more
Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 2 Nov 2021
Dear family Filomenaz, thank you for taking the time out to write a review of your stay here with us at the Grandhotel Starý Smokovec! Thank you also for the great comments. I hope we'll continue to host you for your future visits to High Tatras! Regards, Matej Fujka - General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark W wrote a review Jan 2024
Exeter, United Kingdom2 contributions
4.0 of 5 bubbles
This is a very good hotel, parking easy enough and check in was informative and friendly from I believe Laszlo(?). The rooms and bar & lounge and lovely. Breakfast was okay, the staff a bit robotic and a normal buffet affair, the only bad thing in the morning was the juice quality- far too diluted and not the best. All in all highly recommended.
Read more
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 5 Feb 2024
Dear Mark, Thank you for taking the time out to write a review of your stay here with us at the Grandhotel Starý Smokovec! Thank you also for the comments - I will check the machine of breakfast juice. I hope we'll continue to host you for your future visits to High Tatras! Regards, Matej Fujka - General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
143debram wrote a review Jun 2023
Tweed Heads, Australia875 contributions200 helpful votes
+1
5.0 of 5 bubbles
Had a twin share room that was extra large with a large bathroom & shower. The spa is great with a bar in it. Breakfast is lovely & the foyer bar has great meals too, if you don’t want too much. Would be great in the ski season as is close to ski slopes.
Read more
Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M E W A wrote a review 8 Apr
31 contributions6 helpful votes
5.0 of 5 bubbles
Highly recommend to everyone looking for calm and quiet place to relax & enjoy the day, classy style with excellent atmosphere, coffe & cake with amazing view outdoors. Worth every penny. Very friendly staff, thank you very much, great memories, we will come back next season, again.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 3 days ago
Dear Mewa, Thank you for taking the time out to write such great comments about your stay with us at the Grandhotel Starý Smokovec. We're very happy to hear that you've enjoyed your experience. I hope we'll continue to have the opportunity of hosting you here for your future visits to High Tatras! Regards, Matej Fujka - General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LostLagoon wrote a review Dec 2005
Berlin, Germany20 contributions76 helpful votes
+1
5.0 of 5 bubbles
This hotel is located just up the hill from the train station, and was built around the turn of the 20th century. Unlike some of these old elegant hotels in Eastern Europe, this one is very well kept. Our room was clean, with very pretty fixtures, a comfortable bed, balcony, nice big bathroom. Service was excellent and friendly, with the staff trying to help us out in any way we asked

The hotel also includes access to their pool and three saunas - Turkish, Finnish and infared (all part of a very nice wellness centre). As the hotel is perfectly located for some of the best hiking in Europe, these amenities are very nice at the end of the day.

The only two negatives were the food in the town, which we didn't like much, even if it was cheap. The included hotel breakfast was good and large, but the rest of the food we ate in Stary Smokovec was less than inspiring. As well, they had a nice looking lounge but it was smoky and you had to walk through it to get to the dining room or pool. I know we have a different culture towards smoking than Europeans, but ... They also played tacky music in this lounge that brought down the tone of the hotel. But these are minor quibbles compared to the very good feeling we had staying at this hotel for 4 nights
Read more
Date of stay: October 2005
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zoltan S wrote a review Jan 2013
Bratislava, Slovakia1 contribution6 helpful votes
1.0 of 5 bubbles
I was trying to make an reservation, nobody took the phone. I called 4 times, nothing. I wrote a mail, nothing. I sent a reservation form, nothing. I'm wondering why they dont answer to the phone, or to the mail. Four missed calls, two emails, one reservation form, and they just dont care. Really teribble service.
Read more
Date of stay: February 2013
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from martin Z, Manager at Grand Hotel Stary Smokovec
Responded 14 Feb 2013
Dear Zoltan, Thank you for sharing your valuable feedback with us. I sincerely regret to hear of your bad experience with our reservation center and I apologize for your inconvenience. We have experienced some IT issues with our fix lines as well as exchange server. They both appeared to be up and running but as you described, no calls nor emails were getting through. Our IT team has already fixed this issue and our reservation center is now fully operational. I apologize once again for your disappointment and we thank you for your feedback. Kind regards Martin Zahradnik Quality Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from M_Fujka
Vysoke Tatry, Slovakia
Ski resort Tatranská Lomnica is 6-7km from Starý Smokovec, another ski resort Štrbskée Pleso is about 16km. Ski equipment and lessons provide each ski resort, employee at front desk will help you at your arrival.
Answer from Marek K
Vysoke Tatry, Slovakia4 contributions
Dear Terry, Thank you very much for your question. The distance from local train station in Stary Smokovec to Grandhotel is just 400m/7min of walk. Thank to a local train there's absolutely no need to use a car especially with our location - the hiking tours can start right from our hotel and closest trail is just 200m from hotel. To see other villages I suggest Tatranska Lomnica and check highest peak of Slovakia - Lomnicky Stit and then to see Strbske pleso (Strbske Lake) with a famous mountain lake in Slovakia. The transport is really easy and even you can rent a bike. Not to forget - if you are coming to Slovakia by train you will have to change the train in city Poprad for a train to High Tatras - Stary Smokovec. Of course, we can arrange for a transport to our hotel from city Poprad. We are looking forward to welcome you. Sincerely Yours, Marek Koumal, General Manager
CityCountryMouse wrote a tip Sept 2023
Ontario, Canada333 contributions108 helpful votes
4.0 of 5 bubbles
"Rooms overlooking the town - not the slopes - may be preferable as the mountain view rooms also overlook the parking lot."
Read full review
Jo B wrote a tip Aug 2022
Zurich, Switzerland2 contributions
5.0 of 5 bubbles
"Get a room on the fifth floor - best view of the valley!"
Read full review
denis2110 wrote a tip Sept 2019
Royal Tunbridge Wells, United Kingdom90 contributions78 helpful votes
5.0 of 5 bubbles
"Room 214 is lovely"
Read full review
Etmo wrote a tip Aug 2019
Geneva, Switzerland237 contributions105 helpful votes
5.0 of 5 bubbles
"definitely facing towards the valley"
Read full review
GeluCojan wrote a tip Mar 2019
Nitra, Slovakia204 contributions42 helpful votes
4.0 of 5 bubbles
"Choose a superior room with balcony. Ask to be in middle of hotel for a good view"
Read full review
Not the right property for you?
There are more places to choose from in the Vysoke Tatry area.
PRICE RANGE
€143 - €195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand stary smokovec
LOCATION
SlovakiaPresov RegionVysoke Tatry
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND HOTEL STARY SMOKOVEC - UPDATED 2024 Reviews & Price Comparison (Slovakia/Vysoke Tatry) - Tripadvisor

Frequently Asked Questions about Grand Hotel Stary Smokovec
Which popular attractions are close to Grand Hotel Stary Smokovec?
Nearby attractions include Tricklandia (0.2 km), Kôprovsky štít (0.4 km), and TATRY Vnutri (0.2 km).
What are some of the property amenities at Grand Hotel Stary Smokovec?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Grand Hotel Stary Smokovec?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hotel Stary Smokovec?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Stary Smokovec?
Conveniently located restaurants include Starý Šmakovec Restaurant, Spitz Restaurant and Bar, and Koliba Kamzik.
Are there opportunities to exercise at Grand Hotel Stary Smokovec?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Hotel Stary Smokovec?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Stary Smokovec?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Stary Smokovec offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Hotel Stary Smokovec?
The staff speaks multiple languages, including English, German, and Czech.
Are there any historical sites close to Grand Hotel Stary Smokovec?
Many travellers enjoy visiting Rainerova Chata (2.9 km).
All Vysoke Tatry HotelsVysoke Tatry Hotel DealsLast Minute Hotels in Vysoke TatryHotels near Grand Hotel Stary Smokovec
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire