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Tatranska Polianka 32, Vysoke Tatry 06201 Slovakia
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About

#2 of 8 in Vysoke Tatry
Location
Cleanliness
Service
Value
The mountain hotel Sliezsky Dom, with its altitude of 1,670 m.a.s.l., is the highest situated mountain hotel in Slovakia. Thanks to its position, it is also a favourite starting point for not only trail trips and hikes, but also for the climbs to the highest peak of Slovakia named Gerlachovsky Stit or Gerlach.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Sauna
Bar / lounge
Bicycle rental
Hiking
Books, DVDs, music for children
Wifi
Restaurant
Breakfast buffet
Wine / champagne
Vending machine
Ski rentals
Skiing
Billiards
Board games / puzzles
Children's television networks
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Meeting rooms
Spa
Massage
Steam room
Ski In / Ski Out
Gift shop
Non-smoking hotel
Sun terrace
24-hour front desk
Ironing service
Shoeshine
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Room features
Fireplace
Safe
Telephone
Minibar
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Czech, Polish, Slovak
133Reviews2Q+A12Room tips
Traveller rating
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Ews wrote a review 7 May
4 contributions1 helpful vote
I was very disappointed with the hotel's staff. I never leave negative reviews but both hotel managment and potential clients should be aware of this. I have reserved the winter romantic getaway promotion for myself and my partner (with 3 course dinner, 2 course lunch, welness, view point, welcome fruit basket and welcome bottle of wine, late check included), and when I got to the room, there was no welcome gifts. My partner came down to reception to inform them of the mistake, and their answer was "we don't have it on the system and we can't honour any of that". Great! So due to their system fault, they were not able to honour the conditions of the reservations and they didn't even offer partial refund. The reception didn't follow up to understand why it didn't appear on their system, simply they blamed me for booking it incorrectly where I definitely booked it the correct way, because I ensured that the promotion code is included, and yes, yes it was. Very disappointing. This would never take place in an actual 4 star hotel on the West of Europe. After the incident, we felt very negative vibe from reception not even saying hello to us or giving ua looks for I believe being "demanding guests" since we have paid for this. This stay was supposed to be my birthday treat, and they absolutely destroyed the weekend. At the same time, we got a confirmation that they would be able to cater for vegans. During breakfasts vegan people could eat 1 particular bread and jam and some fruit unless it was already eaten by other guests. That's it. One bread type and jam and maybe pineapple. No ham/cheeses/butter/eggs alternatives. Nothing. For dinner, the guests have about 10 different meal options and they all look amazing. For vegans? Fries and vegetable salat. Not one hot meal replacement, you don't eat meat or cheese? Eat raw salad. This isn't acceptable and this clearly isn't "catared for vegans" but "we happen to have salad and fries since other guests would like that too. It's not difficult to make a soup without cream, or to make curry without meat. Thank God, I got only 2 nights in the hotel because on salads only (and bread and jam) you wouldn't be able to function long term.
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Date of stay: April 2022Trip type: Travelled
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Martin K wrote a review Sep 2021
Kittsee, Austria1 contribution
We stayed here for two nights. The hotel states the quality of 4 stars, but this is not true. The standard is equal to 3 star hotel. Our room was very smelly and the radiator was not working although the weather was cold, 0 degrees outside. We informed receptionist about this issue, but we didn't receive any solution. The meal was ok, but the wait service was very poor. Every time we came to any table there were dirty dishes from previous guests and it took more than 20 minutes till they took it away and ordered our drinks. Do not expect, that they will serve you gin tonic for 10 euros in proper glass, because they will serve it to you in wine glass. (OMG) Overall we paid 600 euros for two nights for cold smelly room with poor guests service... Not to be a total hater, the view of mountains is spectacular.
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Date of stay: August 2021
Rooms
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Pavol Gavor wrote a review Oct 2020
Poprad, Slovakia14 contributions5 helpful votes
Planning a family trip to the High Tatras? You will hardly find a better spot for your hiking plans. Bueautiful mountains, lake, waterfall, spa, fine dining and quiet and beautifull nature all around. My kids loved the selection of food and deserts in the hotel restaurant and they are already looking forward for our next visit here. Cheers!
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Date of stay: October 2020Trip type: Travelled
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Veronika wrote a review Sep 2020
Wroclaw, Poland14 contributions30 helpful votes
The location of the hotel is very unique - it is located just next to the mountain lake and between the wonderful mountain range. Even if the weather might not be sunny during your stay, it offers breathtaking views. Breakfasts and dinners were excellent, we were very surprised by the variety and tastefulness of the dishes. They even offer gluten free choices. Rooms are cozy and warm, service is extremely polite, we just felt as if we were home only with all inclusive service included :)
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Date of stay: July 2020
Value
Service
Sleep Quality
3 Helpful votes
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clivepap wrote a review Feb 2020
Bournemouth, United Kingdom14 contributions4 helpful votes
Really enjoyed the stay here prior to a winter ascent of Mount Gerlach. The hotel staff were so helpful with everything whilst both the food and accommodation were both excellent . It was also a real bonus to be collected in the snow tractor . After a winter trek do grab yourself a relaxing massage.
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Date of stay: January 2020
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MrBottomly wrote a review Dec 2019
London, United Kingdom32 contributions15 helpful votes
+1
I like this place Let’s start with the good Bar staff - excellent Breakfast - excellent Dogs welcome - thank goodness yes Views - excellent Comfortable - very good Inside temp - very warm Bathroom - excellent Bed - good Wi-fi - excellent Now the things that I didn’t like - small details but I would be better prepared next time No info at all in the room about the hotel or it’s services Football tables on each floor - good for kids .... but the noise from it in our room gets annoying at 2200 Spa - hmmm not great, whirlpool cold and with a layer of scum on the top of the water, but steam and dry sauna are good Gets busy so book your 1 hour slot early Pillows on the bed are useless. Summary It’s in a lovely place and is still good value for money Would I stay there again??? 100% yes
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Date of stay: December 2019Trip type: Travelled
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Lukas_H_BA wrote a review Nov 2019
Bratislava, Slovakia130 contributions83 helpful votes
+1
This place has simply amazing location, rooms are designed to have a lake view and it is definately best spot in high tatras with views directly from room. Hotel is in high attitude, reachable by car /only for acommodated guests/ so not crowded as lakes lower! Hotel is very comfy, rooms are cozy, wellness with amazing view. Great food for breakfast and dinners as well. Important notice is that this is mountain lodge = means, not a kempinski, not in a town /no shopping and night clubs available :))) / Everyone should realize that this place is for hiking lovers, as there is not much to do in surroundings except amazing hikes. Name of the hotel says it, hotel description says it, you just have to read. Also rooms are smaller, as it always is in moutain lodges, so no reason to complains dear travelers :) very recommended for active people, very comfortable mountain place
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Date of stay: November 2019
Rooms
Location
Service
3 Helpful votes
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moscikowa wrote a review Oct 2019
Valencian Country, Spain27 contributions12 helpful votes
This seemed a perfect gateway for people looking to spend some time in a special location. We had some questions since not all packages they offer worked on their website. Only the original content in local language works well. We tried to obtain information via email but the level of service was " go back to see all on the website " and while we explained that the English content does not work very well and that it was not possible to book or that not all relevant info are translated "go back to see packages on the website" .... I will never even bother to contact them again.
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Date of stay: October 2019
Service
1 Helpful vote
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amatta787 wrote a review Oct 2019
Brussels, Belgium84 contributions59 helpful votes
The hotel itself is ok: mid-small size room (although we booked the superior). Spa is enjoyable (you have to make a reservation in advance for 1 hour. Free of charge). Simple breakfast and dinner. Therefore it is over priced. Pay attention: # it is good if you hike around the hotel or a mountain climber. Other wise, book a hotel in one of the villages on main road below the mountain. # The hotel is in a national park, with a dead end narrow road (leading only to it), still you have to pay 20€ per day per vehicle add this to your room rate and understand (more than 15% of room rate), not clearly stated on the web info). Its 15-17 min drive (up or down). Food is medium level (max) and staff looks tired and not willing to help.
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Date of stay: September 2019Trip type: Travelled
3 Helpful votes
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Angelika L wrote a review Sep 2019
5 contributions
Ours was a friends and family trip - and the facilities offered good options to suit our varied needs and budgets. Some of us stayed in a shared tourist room and were pleasantly surprised by the quality of furnishing. Equally, the hotel bedrooms were well equipped with more amenities we expected to find. I must also say a huge thank you to the local team; they were very supportive when one of us got injured and had to seek medical help.
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Date of stay: August 2019
Location
Service
Sleep Quality
Room Tip: Great views, total escape from your everyday stresses
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PRICE RANGE
US$161 - US$190 (Based on Average Rates for a Standard Room)
LOCATION
SlovakiaPresov RegionVysoke Tatry
NUMBER OF ROOMS
44
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Frequently Asked Questions about Horsky Hotel Sliezsky Dom
Which popular attractions are close to Horsky Hotel Sliezsky Dom?
Nearby attractions include Strbske Pleso Lake (7.9 km), Lake Morskie Oko (8.0 km), and Strbske Pleso (7.9 km).
What are some of the property amenities at Horsky Hotel Sliezsky Dom?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Horsky Hotel Sliezsky Dom?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Horsky Hotel Sliezsky Dom?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Horsky Hotel Sliezsky Dom?
Conveniently located restaurants include Central Restaurant "Starý Šmakovec", Spitz Restaurant And Bar, and Koliba Kamzik.
Are there opportunities to exercise at Horsky Hotel Sliezsky Dom?
Yes, guests have access to a sauna during their stay.
Does Horsky Hotel Sliezsky Dom have an airport shuttle?
Yes, Horsky Hotel Sliezsky Dom offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Horsky Hotel Sliezsky Dom?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Horsky Hotel Sliezsky Dom?
The staff speaks multiple languages, including English, Polish, Czech, and Slovak.
Are there any historical sites close to Horsky Hotel Sliezsky Dom?
Many travellers enjoy visiting Rainerova Chata (4.7 km).
Does Horsky Hotel Sliezsky Dom have any great views?
Yes, guests often enjoy the mountain view available here.