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Traveller (36)
Room & Suite (5)
Overview
  • Excellent46%
  • Very good19%
  • Average24%
  • Poor8%
  • Terrible3%
19 Jul 2017
“Lovely family hotel but not daily cleaning ”
6 Mar 2017
“Perfectly adequate, no more no less”
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
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Reviews (108)
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1 - 5 of 7 reviews
Reviewed 19 July 2017 via mobile

Nice family hotel in the outskirts of town with great views. Two small minus points : 1) we stayed for two nights and our room was not cleaned while we were there , no beds made or fresh towels ; 2) only one small bin...More

Thank geesebay
Response from HotelSmile, Kierownik ds. gości at Smile HotelResponded 22 July 2017

Dear Sir/Madam, Thank You very much for Your review. It's very important for us to recieve every constructive opinion about our hotel. We are sorry, that during Your stay no one cleaned Your room. Our chambermaid's are obliged to check the rooms everyday. We will...More

Reviewed 6 March 2017 via mobile

Clean, functional and perfectly adequate we were not unhappy with this hotel. In fairness the expectations of the typical Polish guest are lower than mine as a foreigner, but knowing this I wasn't disappointed with any aspect of the hotel. Lacking any real character, except...More

1  Thank Kiwi_Ant
Reviewed 17 January 2017

Although the room (room no. 1) needs an design upgrade, it was a clean and comfortable room. Both breakfast and lunch were very tasty. The spa service in basement is very poor: the massage room is very cold, and the old dark-haired lady working downstairs...More

1  Thank kikodlak
Response from HotelSmile, Kierownik ds. gości at Smile HotelResponded 18 February 2017

Thanks for your feedback. This is an important review. We are planning the expansion of SPA and transfer it to a higher floor. I hope that next time You will be more satisfied. Best regardes.

Reviewed 9 October 2016

The strangest thing about the Smile hotel is: there are no smiles. The staff, from reception to bar to restaurant, have made sulkiness their trademark. Understandably. The hotel has little to smile about. The rooms are basic. Bathrooms were recently redone, but the showerhead in...More

Thank Cees J
Reviewed 8 July 2016 via mobile

Very close to perfection. Friendly, clean and close enough to the local town. We traveled with a 2.5 year old. Tried to put to single beds together but was uncomfortable due to the style of beds. Good place to use as a base to see...More

Thank Robert N
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Babysitting
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$62 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$62 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (36)
Room & Suite (5)
Questions & Answers
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Room Tips
"Try to avoid the room no. 1, which is next to the social room that is very lively at night."
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