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Grand Palace Hotel

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Grand Palace Hotel
Grand Palace Hotel
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544 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Tallinn, Estonia
Reviewed 15 April 2014

The hotel is located just in few steps from old town Centre and all sightseeing possibilities are in 5 minutes’ walk. Good restaurant are in 15 minutes’ walk distance. Hotel staff is very helpful and overall atmosphere is clean and customer friendly. Breakfast selection is rather modest but fresh and with high quality. I highly recommend it to tourist who...

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1Thank Epp_848
A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
2 helpful votes
Reviewed 10 April 2014 via mobile

The staff is great and very friendly. The lobby is awkwardly set up by nice. I would never stay here again though, actually considering moving out today. The hallway floors have an old wood base, so it sounds like pounding and squeaking when people walk by. In addition, a double bed is two thin twin mattresses pushed together, the toilet...

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Thank A TripAdvisor Member
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback on your recent stay with us. It is pleasure to read that you found our staff both great and friendly. They are the pride of our hotel. On the other hand I’m sorry you found our lobby set up awkward, hallway too loud and toilets uncomfortable. There was a lot of effort put...

Aberdeen, United Kingdom
Reviewed 8 April 2014

Very clean, exceptionally comfortable in N/S deluxe double room in centre of old Riga. Easy walking round town, close proximity to historical places. Speedy and courteous check-in/check out, excellent shower, lots of hot water,thick towels changed twice a day, toiletries, slippers, dressing-gowns, bottles of water - all good to have when flying with hand luggage only. Hotel supplied razor and...

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1Thank DaveyBoy425
Poznan, Poland
Reviewed 27 March 2014

Very comfortable and sophisticated place. Rooms are cosy, but little bit small comparing with website photos. The staff is professional and chummy. Everyone speaks perfect english, especially driver, who drove us from the airport. Thanks for short chat. The hotel is located in the centre of old Riga, so you can get everywhere on foot. Delicious breakfast with sparkling wine....

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2Thank KubaiWojtek
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for staying with us and your compliments towards our hotel, its services and staff. It is a now a wonderful time in Riga, when nature wakes up from its sleep during the winter. This year it has come earlier than it used to. I hope you had a chance to enjoy it, if not, make sure...

Reviewed 13 March 2014

Really great hotel with very friendly stuff!!!! We liked it very much! When we will back to Riga we will stay there again :) Very convinient location, about 5 minutes for all historical places of old Rīga. Restoration is pretty good as well!

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1Thank Андрей В
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your experiences with others. We all will be happy to see you here again. You are always welcome to return. Have a wonderful day, With best regards, Raivis Nikitins Sales & Marketing Director Grand Palace Hotel

Staffordshire, England
Reviewed 13 January 2014

This is a really good hotel. We were met at the airport by a complimentary Mercedes. At checking in we were greeted with warmth and friendliness and efficiency. The rooms were large and very well appointed as were the bathrooms. They allow smoking in the hotel and our room was a smoking one and did smell slightly. They changed it...

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Thank Anthony-Phillips
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank your for sharing your experiences with others. We appreciate your kind words about our service and our beautiful hotel. I will make sure to pass on your positive comments to our staff, so they know how well they had served you. Our team members will be glad to know that you had such an enjoyable stay in...

Andorra la Vella, Andorra
Reviewed 11 December 2013

I never had a time to write any reviews, but the Grand Palace made me to. A truly exceptional stay. Yes, as anywhere else, there are things to be improved, but it is the atmosphere and the service that makes your stay . The staff is relatively young, but the service is equally professional and kind compare to the old...

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3Thank Jean P
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for sharing such a detailed review of your recent experiences whilst staying with us. It is uplifting to read that we have become your new home in Riga. We look forward to your next visit. With best regards, Raivis Nikitins Sales & Marketing Director Grand Palace Hotel

Wokingham, United Kingdom
Reviewed 9 December 2013

Had a wonderful 3 night stay at this hotel this weekend. The rooms were good, bathrooms excellent and the staff wonderful - nothing was too much trouble and they were always polite, cheerful and helpful. Only one small point - why change the soap after two days - it would have easy lasted another night but you can't reduce the...

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3Thank Jenny C
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your experiences on your recent visit to Grand Palace Hotel. We are pleased to read that you enjoyed the stay with us and found everything to your liking. Riga is a beautiful city and I hope that you had enough time to fully enjoy it. You are always welcome back. P.S. Next year Riga...

Saint Paul, Minnesota
Reviewed 8 December 2013

We really enjoyed our stay here. This hotel is in a great location. We where able to walk everywhere we wanted to go without difficultly. There is a small square located just a few blocks away where we listened to some music and enjoyed a couple drinks on a sunny afternoon. Service was good and so was the the breakfast....

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2Thank Steve B
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for the review and positive comments about our breakfast and service. It was our pleasure to have you here and we hope to see you soon again. With best regards, Raivis Nikitins Sales & Marketing Director Grand Palace Hotel

Clayton-le-Dale, United Kingdom
Reviewed 8 December 2013

We thoroughly enjoyed our recent stay at this hotel. The fact we're now back home and retrospectively cannot find any fault with it is a testament to how good it really is. The hotel is in an ideal location for exploring Riga. Our deluxe room was clean, spacious and well equipped. All the staff were very professional and friendly. Breakfast...

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3Thank TouringMonkey
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion on your stay with us. I will pass your compliments to my colleagues as they have to know how well they served you. I wish you many other great travel experiences and hope to welcome you back one day. With best regards, Raivis Nikitins Sales & Marketing Director Grand Palace Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
SUITE Restaurant & Lounge
SUITE Restaurant & Lounge
Cuisines: European, Central European, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as Latvia's Leading Hotel for 8 years, the magnificent Grand Palace Hotel is located in the quiet centre of the historical Old Town of Riga. It is surrounded by prestigious UNESCO World Heritage monuments, central to major tourism objects, shopping streets, offices, embassies and banks. The hotel is the only member of "The Leading Hotels of the World" and "Virtuoso" in Latvia. In May 2015 the official rating for the hotel has been upgraded from 5-star to 5-star Superior. ... more   less 

Additional Information about Grand Palace Hotel

Address: Pils iela 12, Riga 1050, Latvia
Region: Latvia > Riga Region > Riga
Price Range: €127 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Grand Palace Riga
Hotel Grand Palace
Hotel Style:
#3 Family Hotel in Riga
#3 Business Hotel in Riga
#4 Romantic Hotel in Riga
#9 Luxury Hotel in Riga
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palace Hotel staff and other travellers.
3 questions
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Berlin, Germany
over a year ago
Charlotte, NC, USA
over a year ago

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Questions? Get answers from Grand Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoiding adjoining rooms as more noise”
 of 5 bubbles conusir, 7 Dec 2016 | Read review
“Get yourselves picked up by the Hotel Limousin Servie”
 of 5 bubbles FCHollywood, 4 Nov 2016 | Read review
“We only stayed in one room at the front and it was quiet.”
 of 5 bubbles GordonMcNeish, 17 Oct 2016 | Read review
“Just book yourself in there!”
 of 5 bubbles Ben_Hur_12, 14 Oct 2016 | Read review
“Junior Suite is big and cosy”
 of 5 bubbles firennireno, 18 Sep 2016 | Read review
5 of 5