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Grand Palace Hotel

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Grand Palace Hotel
Grand Palace Hotel
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544 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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New Orleans, Louisiana
Reviewed 1 week ago

From arrival and check in through departure, staff were courteous and so helpful. They upgraded our accommodation and the room was remarkable!! So comfortable with added touches like heated floors which were nice in the winter. The concierge made reservations at the most wonderful Latvian restaurant and a complimentary sauna appointment the next day. The hotel is so close to...

Review collected in partnership with The Leading Hotels of the World
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1Thank LindsayAndJeff
Moscow, Russia
Reviewed 2 January 2017 via mobile

The hotel is located perfectly, two steps from the main sightseeings. Rooms are very cosy and clean (by the way our room was made up twice a day) with rather good soundproof. Breakfast are fine but we were really excited by the quality of the main restaurant dishes (we made orders to the room). Delicious and fresh! In particular, we...

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Helpful?
Thank Nata G
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Nata G, Thank you for this wonderful review. Our Head Chef will be thrilled to hear his cuisine made your stay even more enjoyable one. We look forward to welcoming you back. Bets regards, Liva

Rome, Italy
Reviewed 31 December 2016

The hotel is excellent but the lobby and the entrance are too small. Not convenient for the client to leave and asks in presence of other people for the room keys every time (disclosing then the room number to others).

Review collected in partnership with The Leading Hotels of the World
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Thank Z1969EZrobertoc
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Z1969EZrobertoc, Thank you for your review. Our room keys is meant to make each guest experience very personal, have small chat with our reception staff and what is most important to not loose your key during exploring our beautiful City, but obviously we thank you for bringing this subject up for us. Please allow me to assist you with...

Haslum
Reviewed 30 December 2016

I stayed for just 1 night but this stay met all my expectations of what a hotel would be like-comfortable,stylish,i felt welcome at the hotel,staff was very friendly and helpful and answered all my questions and helped me during my stay .i would reccomend this hotel to everyone who wants to experience the beauty of the Old Riga,for a short...

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank Maija O
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Maija O, This review made my day. Our team takes great pride in their service. To hear that their efforts stood out as a part of what made you stay more enjoyable. Is the greatest compliment of all. We can’t tell you how happy they will be to hear this. We look forward to having the pleasure of welcoming...

Reviewed 7 December 2016

First the good points. Room was spacious clean, nicely decorated. Transfer from airport was great and service was generally pretty good. Breakfast was very good too. The hotel is in a very good location. The hotel has character. Beds were comfortable and nice touch re chocolates. The bad points, the tv has no movie channels and is pretty limited. The...

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Helpful?
Thank conusir
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear conusir, Thank you for your recent stay at Grand Palace Hotel in Riga and thank you for your time to write the review. It is with sadness I have read that you were not 100% satisfied with the say. Regarding the smoking, yes it is possible to smoke in the bar, but we do have the non-smoking lobby and...

Upplands-Vasby, Sweden
Reviewed 5 December 2016

I have to say this was a superb stay from start, until finish. We checked in early without a problem with a cozy sitdown checkin with the receptionist. Great service from all the receptionists. Helped me with restaurants and nightclub recomendation. Nothing felt to stiff or fancy even if the property and areas itself felt very classy! Loved the small...

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Helpful?
1Thank AAntonius
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear AAntonius, It was a pleasure receiving your positive feedback. We are very happy that you liked our bar and the friendly staff. We look forward to welcoming you back for a memorable stay with us, together with your friends! Please make sure you book directly via our home page, in this case you will receive a complimentary one way...

London, United Kingdom
Reviewed 4 December 2016

Good sized hotel, about 55 rooms, which is small enough to be personal Nice one bedroom suite on the top floor - extremely quiet and warm. The bar and lobby area could do with some mild updating, especially to match the carpet on the floors above.

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1Thank Nigel R
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Nigel R, Thank you very much for your review about your experiences at our hotel and thank you for pointing out our comfortable rooms! We hope to have the pleasure of seeing you very soon for another visit at our hotel. Best regards, Liva

Reviewed 19 November 2016

Thoroughly well earned 5 stars. Professional, friendly. Runs on greased rails. This is a lovely part of town and the Grand Palace is a great spot to relax in between on Riga's many attractions. The bar is a haven for smokers, especially when there's as a blizzard, as there was. I don't smoke but the faint smell didn't bother me....

Review collected in partnership with The Leading Hotels of the World
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Thank markpZ3598XD
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear markpZ3598XD, Thank you for your wonderful review! You made our day! This is kind of guest experience we are aiming and I truly agree that our service stands out in the whole city. Also the rich breakfast buffet is something our Head Chef is very proud of and it's well appreciated from local business people, who comes here for...

Amsterdam, The Netherlands
Reviewed 15 November 2016

This was quite an experience for us. Not only is this an unspoiled jewel of a city which makes me almost regret to point it out to so many people. The hotel manages to combine grandeur with very personal service. I can only but give it a big thumbs up. I only regret not having tried dinner there.

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Helpful?
Thank Marcel D
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Marcel D, Thank you for your lovely review! We are taking good care of our guests and your opinion is worth as gold. After each one of you steeping into our property, the whole experience must change, since in here is completely different world... I can whisper that our Head Chef has created new winter menu, and the "Baked...

Tbilisi, Georgia
Reviewed 15 November 2016

The hotel is located in the old part of Riga. The hotel itself is modern, very nicely decorated with beautiful and large rooms. Excellent helpful staff. Great breakfast.This hotel is reminiscent of when 5 star hotels actually meant something special.The staff are exceptional and no request is too large. I couldn't possibly stay anywhere else if I ever return to...

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2Thank archil a
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear archil a, Thank you for taking the time to share your recent stay. We thank you for choosing us and thank you for noticing our wonderful staff and their service. And it's the best compliment ever to realize that you will return! We look forward to having the pleasure of welcoming you back. Best regards, Liva

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
SUITE Restaurant & Lounge
SUITE Restaurant & Lounge
Cuisines: European, Central European, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as Latvia's Leading Hotel for 8 years, the magnificent Grand Palace Hotel is located in the quiet centre of the historical Old Town of Riga. It is surrounded by prestigious UNESCO World Heritage monuments, central to major tourism objects, shopping streets, offices, embassies and banks. The hotel is the only member of "The Leading Hotels of the World" and "Virtuoso" in Latvia. In May 2015 the official rating for the hotel has been upgraded from 5-star to 5-star Superior. ... more   less 

Additional Information about Grand Palace Hotel

Address: Pils iela 12, Riga 1050, Latvia
Region: Latvia > Riga Region > Riga
Price Range: €127 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Grand Palace Riga
Hotel Grand Palace
Hotel Style:
#3 Business Hotel in Riga
#3 Family Hotel in Riga
#4 Romantic Hotel in Riga
#9 Luxury Hotel in Riga
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palace Hotel staff and other travellers.
3 questions
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Berlin, Germany
over a year ago
Charlotte, NC, USA
over a year ago

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Questions? Get answers from Grand Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoiding adjoining rooms as more noise”
 of 5 bubbles conusir, 7 Dec 2016 | Read review
“Get yourselves picked up by the Hotel Limousin Servie”
 of 5 bubbles FCHollywood, 4 Nov 2016 | Read review
“We only stayed in one room at the front and it was quiet.”
 of 5 bubbles GordonMcNeish, 17 Oct 2016 | Read review
“Just book yourself in there!”
 of 5 bubbles Ben_Hur_12, 14 Oct 2016 | Read review
“Junior Suite is big and cosy”
 of 5 bubbles firennireno, 18 Sep 2016 | Read review
5 of 5