Swissotel Tallinn
Tornimaee 3, Tallinn 10145 Estonia
Lowest prices for your stay
US$117
US$117
US$118
US$111
Booking.comUS$118
TravelocityUS$117
SwissotelUS$117
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Room & Suite (986)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#14 of 97 hotels in Tallinn
Location
Cleanliness
Service
Value
Travellers' Choice
This contemporary hotel is set in Tallinn's city center, 800 meters from the Old Town. The hotel offers 238 elegantly appointed guest rooms. Uniquely in Tallinn, the hotel has Executive Floors and a dedicated Swiss Executive Club Lounge. The hotel houses two restaurants and a deli for guests on the run; Purovel Spa & Sport delivers private fitness and relaxation facilities, including an indoor pool, a gym, a sauna and a steam room.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Bay View
Languages Spoken
English
Location
99Great for walkers
Grade: 99 out of 100
81Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
Contact
Tornimaee 3, Tallinn 10145 Estonia
Getting there
Car HireSee all Tallinn car hire
2857Reviews14Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Most Recent
We'd a very nice stay, room was very good and the staff very friendly and helpful. Only minus was the breakfast, Saturday morning when we came around 9.30 am most of food plates were empty and it took quite a while before there was fill ups.
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Date of stay: January 2023
Value
Location
Service
Room Tip: super views from the upper level rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Clean Rooms with excellent views from top floors. Breakfast extremely wide selection, and open until 11am on weekdays which is perfect if you want to sleep longer. Really enjoyed our stay, good value for money. Bus or tram to old town and port leave in front of the hotel, but not bad walking distance either.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Take Room from top Floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 2 weeks ago
Dear Guest, thank you for the lovely feedback! We are really happy that you enjoyed your stay with us and that everything was to your liking. We are glad to hear that you especially enjoyed the view and breakfast. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
check-in took forever, around 15 mins no in-and-out parking the room starts to wear out, cracks and scratches everywhere room on 29th floor is noisy, due to the restrutant above it lounge food is lousy, menu says curated by the head chef, but what we get daily is fry forzen spring rolls... room is also cold, the window leaks cold air into the room, poor building quality 酒店房间年久失修，需要翻修，窗户漏风，不建议冬天入住。行政楼层食物每天就是炸小春卷，请不要购买。没有in-and-out parking（day permit），每小时4欧元。
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Felgen Swissôtel Tallinn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
very nice bed, clean, beautiful, but small tv. very nice bathrobes. nice view from 21 floor, beautiful lights in the night from window looking, the toiletries was very good smells. king sizes bed was very good and we got upgrade for room, thank you!
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 3 weeks ago
Dear Guest, thank you for your review! We are really happy that you enjoyed your stay with us and that everything was perfect. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Good location with bus station Nr 2 from port and airport buses. At next block tram station 4 and 2 to the old city and city center. Modern glass high building but the employees need some more training about the previlage status customers and ofcourse all the customers. First hotel bar or room service without any snack like pizza club or a spaghetti, all the menu is expensive. Room service also need some training. Thr big investement of this hotel is the amazing view ! If you catch a reasonably price YES !
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: At highest floor ofcourse !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 3 weeks ago
Dear Guest, Thank you for taking the time and trouble to complete a survey following your recent stay at Swissôtel Tallinn. We are sorry to hear that your visit did not meet your expectations. We are thankful for the feedback as it helps us to improve our service. We very much look forward to warmly welcoming you again to Swissôtel Tallinn in the future. Sincerely, Gilles Felgen Swissôtel Tallinn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well, I am picky. I do not like to sleep on the floor, that is one reason I go to 5-star hotels around the world. Why 5-star, because the cheaper the hotel the cheaper the beds they use and the harder the mattress. Like in Italy, if you pick a cheap hotel the mattress is like a rock. you could sleep on the floor it is as compfortable.. And thats what you get here. the extra bed my son slept in was more compfy. Avoid this hotel if you want a good night's sleep. according to my oura ring, my recovery was very low.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Avoid if used to a compfortable bed at home!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to clarify that we offer softer mattress covers upon request and our staff would have been happy to assist you with your worries on-site as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Felgen Swissôtel Tallinn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time that we didn’t want to leave the hotel but just stay and enjoy the view, peacefulness, the spa and the gym. Service was excellent in all instances. We enjoyed very much a late breakfast and also visited the sky bar. There we tried the home made limoncello which was worth the reputation.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 3 weeks ago
Dear Guest, thank you for your review! We are really happy that you enjoyed your stay with us and that everything was perfect. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had high hopes for my stay at the hotel, but unfortunately, it ended up being a huge disappointment. The customer service was poor. The room itself was big but needs some renovation especially bathroom door. The air conditioning was noisy. I had also been looking forward to using the hotel's spa facilities ( not included for hotel guests) nothing outstanding: small pool and 2 saunas. Spa treatments are fully booked and hotel guests are not prioritised. I would not recommend this hotel and will definitely be looking for a different place to stay on my next trip.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 29 Dec 2022
Dear Alina, Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your experience did not meet your expectations. Your feedback about the room amenities and spa facilities is highly appreciated and noted. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Felgen Swissotel Tallinn General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Missed expectations. Probably one of the worse Swisshotel I stayed. Service needs to improve. The heaters was annoyingly noisy and they did nothing to fix it. I stayed 4 days (3 nights), I tried to book the restaurant and it was always fully booked. No priorities for hotel guests! So.. I have been forced to go out every evening. Same story for the SPA. No time could be booked! One day they forgot to clean the room!
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Xmas time! It is not a quick walk to the old time
Considering the snow and ice on the streets!...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 29 Dec 2022
Dear Max, Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Your feedback about the room amenities is appreciated and noted. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback regarding the spa and restaurant is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Felgen Swissotel Tallinn General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
very nice hotel near the shopping center. great staff at the reception. this hotel has a very beautiful SPA with a large swimming pool and sauna/hammam. One min: i received a beer as a welcoming drink, but I don't drink a beer
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Date of stay: December 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gilles Felgen, General Manager at Swissotel Tallinn
Responded 29 Dec 2022
Dear Tatiana, Thank you for the lovely feedback! We are really happy that you enjoyed your stay with us and that everything was to your liking. Your feedback regarding welcome drink is appreciated! We hope to welcome you back to Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$109 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel tallinn hotel tallinn, swissotel hotel tallinn, tallinn swissotel hotel
LOCATION
EstoniaHarju CountyTallinn
NUMBER OF ROOMS
238
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Claim Your ListingSWISSOTEL TALLINN - Now €108 (Was €̶1̶2̶0̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Estonia) - Tripadvisor
Frequently Asked Questions about Swissotel Tallinn
Which popular attractions are close to Swissotel Tallinn?
Nearby attractions include Imaginaris (0.2 km), Lock Up (0.2 km), and Viru Keskuse Rahva Raamat (0.5 km).
What are some of the property amenities at Swissotel Tallinn?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Swissotel Tallinn?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Tallinn?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Swissotel Tallinn?
Conveniently located restaurants include The Able Butcher, Horisont Restaurant & Bar, and Restaurant Härg.
Are there opportunities to exercise at Swissotel Tallinn?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Swissotel Tallinn have airport transportation?
Yes, Swissotel Tallinn offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Swissotel Tallinn located near the city centre?
Yes, it is 0.6 km away from the centre of Tallinn.
Are any cleaning services offered at Swissotel Tallinn?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissotel Tallinn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.