Very good location in the center. We got a room which was not really nice in the beginning but we could change easily and got a good room. The breakfast is ok but could be better (orange juice is a cheap one). Very nice staff at the reception who are eager to help.
We enjoyed our stay at the Merchants House very much. The hotel has so much character and is in a fantastic location just round the corner from the main square. Jonathan was very helpful and kindly held over our booking for 2 years due to covid cancellation. We hope to return to Tallinn very soon and would love to stay in the Merchant's House again.
My wife and I were walking through Old Town Tallinn looking for a local beer when we saw two guys standing outside of a closed beer house sipping a pint. I asked where they got the beer and one said right there at The Merchant House. His name is Jonathan and he owns the place. He spent years living in and studying Russia and the region as a young man. He took the time to sit with us and tell us about the history of Tallinn, Old Town and how the region was during Russia's influence and how it has thrived since obtaining independence and sovereignty. He drew directions on our map to Tallinn's oldest pub, Hell Hunt, a place to get a homemade snack and pickle at Draakon as well as directions to the areas largest tap house outside of the Old Town section. The time he spent with us really meant a lot and we will definitely stay there when we make our way back. Great place and better people.…
The hotel has a great location; within Tallinn’s Old Town and a matter of seconds’ walk from Town Hall Square. The staff, in particular Jonathan, were very friendly and helpful, providing invaluable advice and tips about things to do in Tallinn, places to eat and drink and getting around. A recommended hotel!
We've just finished a four night stay in this historic hotel in Tallinn old town centre. It's just a stones throw from the town square, with all it's restaurants and bars, yet solid medieval engineering means it's quiet and peaceful inside. The management, Jonathon and Jason, could not have been more helpful. The recommendations on where to visit, dine and drink were superb, garnered from many years as expats in the town. My wife could not be more impressed with the breakfast, great continental and any requests all cooked to order. Clean, tidy, friendly and a comfy bed, what more could you want. We'll be back.
Perfect location in the heart of the old town. Wonderful building with many original features. Each bedroom is unique; our bedroom was superb; providing a very comfortable area to relax in after sight seeing. Jonathan was a very welcoming host. His recommendations of restaurants and places to see were spot on. He was always there to help and advise and went the extra mile to make our 4 night stay thoroughly enjoyable. Highly recommended
The hotel is situated in the heart of the old town, within walking distance of all the historic sites of the city and only 15minutes to the Train Station, Harbour and Telliskivi new town. Jonathan the owner has a great knowledge of the city, culture and country as a whole and helped arrange a road trip as well as numerous foody restaurant recommendations. The hotel itself is historically beautiful with a great breakfast, shop and sauna, would highly recommend as your home away from home for your visit to Tallinn and maybe the rest of Estonia!
This hotel is amazing! It is ideally located in the old town, in a historical building. Jonathan, the owner, was great. He was extremely friendly and thoughtful and basically made our whole trip. He would sit with us at breakfast and help us organize our trip and gave us lots of recommendations. Initially, we were going to take the ferry to Helsinki but Jonathan recommended to go to Saaremaa instead which was amazing. He gave us great restaurant recommendations and even made bookings for us. The hotel has a sauna, which was great to use after a long day out in the city. The rooms are very spacious and comfortable. We stayed in 2 different ones and both were great! The second one had a bathtub in the room which was lovely. Definitely recommend to stay in this hotel in Tallinn!
In the center of the Old town, 1 minute walking from the Christmas market square, the kindness of the staff is amazing. They answered all your questions before the departure (about everything, in particular concerning eventual Covid-19 restrictions) and Jonathan gave us continuosly advices on what to see and where to eat. The rooms of the hotel are super warm and cozy, with everything you need already in them (phon, shower gel and shampoo, bathrobe, etc...). Very good breakfast (even the sweet option, not really easy to find in the other hotels in Tallin). Definitely recommended.
Perfect location metre’s from the main square. Large bedroom. Good breakfast. Owner/manager and staff are extremely helpful. It’s an old building so no lift but only a couple of flights of stairs. Highly recommended.