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L'Ermitage Hotel

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Traveller (349)
Room & Suite (186)
Dining (27)
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Overview
  • Excellent32%
  • Very good49%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
“nice hotel”(42 reviews)
“old town”(207 reviews)
“hotel is located”(21 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (855)
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Traveller rating
110
204
70
19
4
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110
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70
19
4
Show reviews that mention
All reviewsnice hotelold townhotel is locatedstreet noisetoompea hillnice staycomfortable bedsuperior roombeautiful citysingle roomthree nightsnice breakfastbreakfast was includedthe air conditioningshort stayrailway stationfew minutes walk
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11 - 15 of 407 reviews
Reviewed 7 January 2018

The rooms looking directly onto the streets are quite noisy. We were asked a credit car number for the mini bar deposit before anything else, and the best thing was that we could not find any mini-bar in our room, not even a kettle to...More

Thank Caroline G
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 15 January 2018

Thank you for taking time to give us feedback. Your feedback is is much appreciated, as this allows us to improve our services. I am very sorry, if your experience was below your expectations. I hope we will see you soon again in Tallinn and...More

Reviewed 5 January 2018

The hotel is located next to one of the busiest roads in the city centre of Tallinn so take that in mind when booking or ask for a room to the quieter side of the building. It is located only a short (5 minutes) walk...More

Thank MiffyChan19
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 10 January 2018

Dear MiffyChan19, I thank you for your review and great to hear that the location was convenient! At the same time I'm disappointed to read that breakfast and service you received was less than perfect. We do hope you allow us the opportunity to share...More

Reviewed 2 January 2018 via mobile

We stayed here on a pre Christmas visit to Tallinn and it was just what we wanted. An easy £10 taxi trip from the airport, the hotel was clean, comfortable and well located being an easy ten minute walk from the cathedrals on Toompea Hill...More

Thank Flynn59
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 3 January 2018

Dear Flynn! Thank you for reviewing our property on Tripadvisor! We are thrilled that you generally enjoyed your stay with us. Special thank you for mentioning our location which is truly very convenient: close to the city center and you said, our hotel is only...More

Reviewed 19 December 2017 via mobile

My husband and I stayed at the L'ermitage in Tallinn only for 2 nights as part of a package including the ferry to Helsinki. The hotel is lovely and cosy (We had to sleep with the window open it was so warm!). Staff were courteous...More

Thank Booty42
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 3 January 2018

Dear Booty42, Thank you very much for this amazing review! We are really happy to read that you enjoyed you stay with us and that you were satisfied by all the services the hotel had to offer. It was a pleasure to have you as...More

Reviewed 11 December 2017 via mobile

Spent a delightful 3 nights here in a standard room on B and B basis. The hotel is ideally situated on the edge of the old town and an easy taxi ride from the airport. Our room was spacious, clean and well equipped. The breakfast...More

Thank hardwil
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 27 December 2017

Hello! I would like to express my gratitude for your kind words. I am always pleased to hear that our guests were impressed with the location and services. I will pass on your comments to the team and we all look forward to welcoming you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$73 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Tallinn
#17 Romantic Hotel in Tallinn
#22 Luxury Hotel in Tallinn
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$73 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Tallinn
#17 Romantic Hotel in Tallinn
#22 Luxury Hotel in Tallinn
Room types
Suites, Non-Smoking Rooms
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Traveller (349)
Room & Suite (186)
Dining (27)
Pool & Beach (14)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
greg_doig
2 April 2018|
Answer
Response from lermitage2016 | Property representative |
Hello! Thank you for your letter! You can send email to reservations@lermitagehotel.ee, or if this does not work you can send it to info@lermitagehotel.ee Let me know if you need any further assistance. Hopefully see you... More
0
Votes
greg_doig
28 March 2018|
Answer
Response from lermitage2016 | Property representative |
Hello from Tallinn and L'Ermitage hotel! Our superior rooms have: Bathtube/or shower Towels Slippers Hairdryer Bathrobe Sewing set Shower cap Vanity kit Shampoo Conditioner Shower gel Soap See you soon! Team L'Ermitage
1
Vote
Ger M
2 December 2017|
AnswerShow all 3 answers
Response from Sandra Š | Reviewed this property |
We did not have an iron in the room, but had called the reception and they brought ironing board and iron within 2 minuets. It is not top class iron but does the job. Hope it helps!
1
Vote
Room Tips
"avoid rooms located next to the street"
Read review
"Top floor for castle view"
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"Rooms facing inner yard would be quieter"
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"Try to get a room facing the garden and the back of the hotel"
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