Were disappointed with the attitude towards customers at the reception desk.We cannot recommend this hotel to others.Despite the good location ."The customer is always right"Haven't heard about this axiom here,probably!!?
Standard Room on the 6th floor was very clean and quiet. Bathroom very spacious and amenities of high quality. Breakfast had everything we needed. Reception and housekeeping staff were polite. We didn’t try the restaurant but it looked good too. A haven to get back to after a long day of roaming the city.
Rotten breakfast, dirty rooms with obviously broken equipment and really unpleasant untrained staff It’s very strange how they can keep their 4 stars, they don’t qualify even for 3 for obvious reasons
Very nice suite with jacuzzi and balcony, good breakfast with plentiful of choices and very good tasting portions in the restaurant. Location is great and many places is reachable by walking or by taking bus.
L'Ermitage is a welcoming gem. A superior hotel in a choice location. Beautiful, clean, quiet room, with view onto lovely garden. Awesome bathroom. Excellent breakfast. Friendly, helpful staff. Warmly recommended.
Breakfast was perfect for us, kids likes too. Room was perfect and matched as in bookimg.com saw, clean, the beds were comfortable. All what was mentioned on booking.com all was matched. Thanks a lot!
Great location, very close to Old town and close to train station. Delicious breakfest with a large variety of food. Very nice view out of window (large trees across the street). Spacious room, comfortable bed.
Everything was great. The room was clean so it was the whole hotel. Breakfast was good, they even allowed us to take drinks(coffee or juice) in to room. We asked for baby cot and with it we also got potty-I've never seen this in any other hotel. Stuff was nice. We were very satisfed. Public transport stop is right in front of hotel, center of Tallinn is 20minute walk away.
Booked this hotel for a 4 night break with my partner for his 50th birthday.I upgraded to the superior room and it was fantastic with lovely room,massive bath and seating area outside.We arrived early and were able to check in to our room which was great since we had an early flight that day.Breakfast was really good but I think we misjudged the time on our last day as it was very busy due to a large group of French travellers arriving at breakfast at the same time,but the staff dealt with the rush very well. This was the first time we have traveled abroad since Covid and was a little bit apprehensive about travelling but everything was great ,even managed to squeeze a trip into Helsinki!!The hotel is just a short walk to the Old Town up a slight hill. I can’t recommend or rate this hotel highly enough ,staff were polite and efficient,rooms were spotlessly clean,breakfast was plentiful and delicious what more can I say! Look forward to returning one day…
Lovely & quiet place to stay for business or leisure. I have enjoyed my 3 nights stay , it’s was easy to move around, short walking distance to Old Town . Very helpful staff, friendly and attentive. Breakfast well organised with plenty of variety , tasty & fresh . Little cozy restaurant downstairs has great options and great menu. Room was impeccably clean and I LOVED warm floor in the bathroom. Mattress was perfectly comfortable and I was able to get proper rest at night. My room had all necessary amenities as well including bath robe and sleeps. In addition there is a gorgeous little park just in from of the hotel! Great value for money and recommended to everyone who is planning to travel to Tallinn . Thank you! Polina
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing