Nice, queit and newish hotel in the city center. Maybe a ten-minute walk from the Viru. A big food store was also near (in Solaris center). L'Embitu breakfast was perfect! One of the best and the most varied I have ever eaten. Room (deluxe) was clean and comfortable. We had wish a room with a balcony and a bath. This wish came true and it was nice. Self service wine & tapas bar was interesting experience. Only thing that we did not like was that we had make a wish for an early-check in because we had our three-months old baby with us and it would be nice to check in earlier. That did not happened unfortunately. In fact, we got our room much later than we should have because there were only one person (staff) at the reception. In the beginning there were two of them (staff), but the other of them went on a coffee break when the check-in started. Then the queue was to the front door. There should have been more staff! The service at the hotel was nothing special. Nobody said anything about the hotel's services. So sad because it would have made our experience so much better. Also I did not like that there where children in the spa after 6 pm even though at that time the spa was only allowed for adults. Maybe staff should keep an eye on this. Overall, the holiday was successful and maybe we will return to this hotel again (because of the perfect breakfast and very nice beds!). …
We had deluxe room woth private balcony: lot of space, really nive and big bathroom with tube. Spa was also really nice for adults, and there were only few people when we went to seim in the morning. Breakfast was one of the best ones I have ever had in the hotels (and I’ve visited quite many during last 20 years). We also ate at the roof restaurant, and I must say the service eas excellent and food was very good too. We will absolutely go back to this lovely hotel. One thing they could do better and thats check in pocess, was quite slow even we had gave all information in advance.
The hotel is really nice and fresh. Sound proofing was very good, we didn't hear any noises to the room. Spa was quite small but clean, fresh and relaxing. Breakfast buffet was delicious and staff was nice and welcoming. I would recommend this hotel and will remember it for the future!
We had a really nice stay - the room was clean and pretty. The location of the hotel was very good, close to the city center yet auiet. The spa had several saunas and pools and was very clean, and the breakfast was worth every penny. The staff was friendly and accommodated all of our requests.
Our hotel stay was lovely! The service was really nice - fantastic personnel, especially during the breakfast buffet. We loved our room, very fresh and new, quiet in the night but close to the old town. The spa was not big, but fresh and very calming. The breakfast buffet was great. Would absolutely recommend for the price point!
Rooms were really good, breakfast excellent. Service top class. Spa and pool were a bit small but enough for a few people. Dinner selection was a bit short, duck was good in my taste All in all much recommended hotel, not at the heart of the city. Hotel Olümpia bus stop is in a walking distance.
We had a wonderful stay in the Deluxe room. Room was more spacious than expected. Spa was top notch and made our stay. Breakfast was amazing and varied. Hotel is close to Viru keskus which we liked for a rainy day
We stayed at the hotel for two nights. Friendly and fast service in the reception. The room was very nice, great style, good size and very confortable bed. The spa area was great and relaxing for adults. Nice saunas and pools. Breakfast was ok, modern restaurant. Would definitely recommend the hotel for couples and friends!
I stayed this hotel only for a one night and stay was a really good. Location is good, staff was very friendly during the whole stay. Room was spacious and AC worked well. The breakfast was also a really good including local goods. I also had a possibility to visit SPA areas, which were really good one. If you stay at this hotel, you should visit SPA. I decided to test roof top restaurant for a dinner, and it was a correct choise to do. Dinner was really good including good wines. The whole stay was a really nice, and I consider to stay L'Embitu again when visiting Tallinn.
We stayed here two nights in May, 4 adults, 3 kids. otherwise everything worked ok, but we had small problems along our visit: key cards stopped working all the time. No extra bed was made even though we have ordered one. Cleaning seemed to be made in a hurry, since we found a fake nail from the room´s floor. When we ordered two glasses of prosecco from the pool bar, one of which was completely without bubbles when we mentioned about it, instead of having the glass replaced, we were told the glasses were poured from the same bottle, so there can be no problem. These are minor details, I know, but when all the details are concerning customer service it comes to mind, that probably the customer service is not part of the luxury hotel concept? After our visit I send my polite feedback to the hotel and got no answer. I asked about my feedback and I was told the someone will get back to me, no one did. After that I asked for marketing managers email, send email straight her but no-one ever got back to me. This detail also, that no one was interested in our experiences made us feel even more unwelcomed. Facilities in this hotel are great, but the service made us feel sad.…
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