This is NOT a One Bedroom, although it is sold as one. Worst customer service ever. Very bad design of the bathrooms. No room cleaning included. No air conditioning. Couldn't sleep the first night. Awful design of the Laundry room. Check in time is 4 pm and checkout is 11 am. So if you are staying for one night, you pay all that money for only 19 hrs?? They don't answer the call or message when you need something, you will be lucky to get a response in 6 hours. But at checkout time 11 am sharp they will call you 20 times until you are out of the door. Only good thing is the location and the kitchen.
I got a homey and very livable accomodation facility over the weekend. i wished I had stayed longer! The place so so nice that I chose not to go to an optional business event to stay back and read my book in the beautiful space. I could really see that they put a lot of thought into the design.
Very nice and stylish aparment and good beds. Quality bathroom amenities. Good location near Viru keskus. The only thing missing during the hot weather was air conditioning. Otherwise good value for money.
The place is cosy and clean. It has all you need for a holiday stay. A comfortable bed, a small kitchen to make your meals, great decor. The Old Town is 20 min on foot. It has good wifi connection. Would recommend.
We stayed with a family of four and were very delighted with exceptional cleanliness and all the amenities at the apartment. The location is perfect near the city centre. Also, the coffee was very delicious!
It was a great stay for us. We were here for a month. Location is great. Houses are inside is also good and you have everything from Gym to laundry room. You can almost go to anywhere just by walking. Old town, seaside, Kadrioru Park. But I have two important suggestions. 1- AC is a must. the heat was killing us and couldn't sleep. 2-Even if somehow you could sleep, you would not be rest because the beds are terrible. My back hurt every day i woke up.
Apartment was clean and had everything you need for your stay. Location is great, old town is within walking distance. Really liked the terrace and the gym. Since it was really hot in Tallinn during our stay, an AC would have helped, but other than that, the stay was wonderful.
Super beautiful and modern apartments! Everything was very clean and neat. Good location, near the Ahhaa center, there is a pedestrian street with restaurants right outside the hotel, as well as two shopping malls within a walking distance. Easy access to rooms and floors with a code, there is also a beautiful terrace to chill at. Highly recommend! The support was very helpful. We forgot our things in one f the rooms and we called the given phone number and they were very helpful and gave us a new door code since the previous one expires after check-out at 11:00.
We stayed in the room 104 for a weekend and the location was really nice because it's not in the heart of the city center but just a walk away. The room was nice and cozy but the first thing we noticed was a musty and bad smell when we opened the door. It honestly smelled like a bar, the smell had probably stuck in the big velvet curtains or smth because even if we kept the window wide open during the times we stayed in the room - the smell was just stuck there. Personnel just recommended to open the window and hope for it to go away when we called them. The other thing was that also the towels smelled like Asian food or some strong smell. It was honestly pretty disgusting, because you would expect the towels to smell clean. This was a bit disappointing because we would have loved to come stay here again and recommend this to our friends, but this was such a big thing that ruined the stay for us so will not be staying here again.…
Ambasador Apartments in Tallinn are very nice and comfortable, however if the management team would pay extra attention to the staff training on the cleaning process and put more attention to details - it would be even better. For example: The cleaning team is not checking everything in details during their cleaning process. I presume they don't have a checklist. No appropriate number of towels for the tenants in some rooms (we have stayed in 2 rooms). In both rooms there was a message on the TV that batteries needed to be changed on remote control. TV wasn't working in room 304 as cable was out. We had no spoons or forks in the kitchen The kettle in the kitchen was dirty inside. Probably cleaners are not checking the conditions of the kitchen appliance. Fridge was dirty in both rooms from previous tenants. No kitchen towels or tissues. Shampoo tubs were broken. All above details are important for comfortable stay. Sad we didn't get what expected.…