Tervise Paradiis spaa-hotell & veekeskus
Side 14, Parnu 80010 Estonia
Lowest prices for your stay
US$155
Free cancellation until 13/10/22
Reserve now, pay at stay
US$152
Free cancellation until 12/10/22
US$155
Free cancellation until 13/10/22
Reserve now, pay at stay
TravelocityUS$155
PricelineUS$152
FindHotelUS$152
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Room & Suite (50)
Pool & Beach (31)
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What you can expect during your stay
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 05/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tervise Paradiis spaa-hotell & veekeskus
Updated 05/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 48 hotels in Parnu
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children's playground
Wifi
Hot bath
Lazy river
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Bowling
Water park
Aerobics
Waterslide
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Baggage storage
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Minibar
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Estonian, Finnish
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
26Restaurantswithin 1 km
10Attractionswithin 1 km
232Reviews3Q+A22Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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It wasn't worth the money, at all. Sauna Paradise was closed and there was miscommunication from the receptipnists regarding to the swimming pool. Apparently, you need extra wristband for that but no one said a word about it during check-in. Also, on their website, it said that swimming pool opens at 6:30 - that was the main reason I booked this place. The receptionist said that it opens at 11 and it turned out, that on the day of the check out, you don't even have access to the swimming pool. There was so much confusion and because of that, stress. It was far from a relaxing experience. Never returning to this place.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location and amenities A spacious room with a spectacular view, delicious breakfast with a big choice of meals, tasty desserts, nice restaurants, swimming pools, jacuzzi and spa. A large selection of saunas. Great service. Mini bar in a room plus free mineral water.
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tervis Spa Group, Marketing at Tervise Paradiis spaa-hotell & veekeskus
Responded 14 Nov 2021
Hello, thank you for your lovely review. It's great to see that our spa-hotel was perfect for you and we're so happy to see our team members made your stay memorable for all the right reasons! We hope to see you back very soon. Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We ordered hotel over phone and got price. When we arrived then receptionist asked first 700€ and then 900€ In stead of 552€. I asked why I cannot get price I got on email, because it was different price now said he! Mission impossible to talk with this receptionist and we went away from there. I wrote claim. And got answer from receptionists private email! I am shocked! There are no ID safety in this hotel!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Check in was good, receptionist also very kind and polite. Room was very well furnished and elegant, comfy bed, nice view to the seaside. Water park was nice. Location good - close to the seaside. Room was conditioned and quite large. However there were some points of disappointment: - Spa specialist seemed not interested in procedure she was performing and did not speak English. - Staying on 8th floor the water pressure was poor. - BRING YOUR OWN shampoo, conditioner and body lotion. I am used to hotels 3*+ offering complimentary toiletries so I did not bring my own. I was very disappointed to find that there was only one 2in1 "HAIR and Body wash" in a shower after which my hair was dry as straw. - In one of the folded towels inside there was a tuft of long black hair (not mine certainly, I'm blonde), will not add a picture because it's disgusting but I could because I have it. Maybe previous guests put it in there on purpose and towel was not changed? I don't know how else it could get there if towels were cleaned, ironed and changed after last guests. Breakfast was good variety but nothing exceptionally tasty. Overall it was not great, not terrible but next time we will look for another hotel in Parnu.…
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Avoid upper floor because of poor pressure in shower.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Average but expensive. We stayed in suite at the fifth floor.. nice balcony but only two plastic chairs.. no sun beds .. nothing. The property was big but without any kind of luxury services .. too industry like atmosphere. Horrible breakfast. Even spa.. no enough towels. No cleaning during two night stay. Pedicure and the chiropodist was excellent!!
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Ask rooms from higher floors.. great views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Decent hotel, clean place overall, great package for family including water park. Included some nice gifts. We stayed on summer, during COVID times, so the hotel was not full. the quantity of people in all places was fare. Highlights: fun for families, save, organized! Downsides: food is ok, could be better with more options.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tervis Spa Group, Marketing at Tervise Paradiis spaa-hotell & veekeskus
Responded 1 Aug 2021
Hello! Thank Your for choosing Spa Tervis for Your recent stay in Pärnu and gave us Your rating. We appreciate it and look forward to welcoming you to our reception again! Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just visited to Tervise Paradiis. We booked suite for 2 nights. When we go to the room then: Refrigerator didn’t work and some lamps in bathroom. Breakfast was terrible. We ordered orange juice and green tea (they didn’t have it), sparkling wine was warm, bacon was cold, pancakes were cold etc. After first night we decide to change the hotel, because service and breakfast was so terrible. So I called to reception can we cancel next night and get back next night money, because of bad service and food, they agreed with that. After 4 days we didn’t get our money back and called them. They told one of their workers were ill and I hope you’ll get your money back soon. We’ll never visit that hotel again.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tervis Spa Group, Marketing at Tervise Paradiis spaa-hotell & veekeskus
Responded 3 Jun 2021
Dear laurasG1679WI, Thank you for your feedback regarding your stay with us. We were very concerned to read about the aspects you expressed disappointment with. We apologise for this and please rest assured that we will investigate these issues thoroughly and address it with the relevant teams accordingly, as we do with all feedback. We do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travelled with family, had a 2-day package. This was a third time we chose this hotel. Great value for a great price. Hotel is clean and cosy. Good room supply - robes and slippers (kids' robes are at the reception upon request), fridge, water kettle, tea and bottled water. Great variety of food at dinner and breakfast. The water park needs refurbishing at some places bur overall experience is good - it's warm, plenty of attractions. Highly recommended.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tervis_Spa_Group, Marketing specialist at Tervise Paradiis spaa-hotell & veekeskus
Responded 24 Feb 2020
We loved having you at Tervise Paradiis! As you say, we have everything one needs for an excellent stay and we are delighted we could help make your trip an exceptional one. Please rely on us again the next time you are in Pärnu!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Quite ok. Quite ok hotel. There is also nice water park... Nice Lounge on the floor 8. Nice location in the summer... Almost ok but workers are under level... WORKERS ACT LIKE PLACE BELONGS THEM. nice place but there is no good place to eat. Also there is bowling with 15 years old smelly shoes. Everything broken roads dont work.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tervis_Spa_Group, Guest Relations Manager at Tervise Paradiis spaa-hotell & veekeskus
Responded 23 Jan 2020
Thank you for visiting and for sharing your feedback with us! We are absolutely disappointed to hear that you were not happy with the service you received. This is definitely not the level of service we normally like to offer and please accept our sincere apologies. We agree with you that most important thing in hospitality is the customer service and we'll do our best to improve our skills. Thank you again for your review and we still hope to welcome you back on your next visit to Pärnu! Kind Regards Tervise Paradiis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the words of my 4-year-old son, "the best water park in the world". (Note: this statement carries some statistical significance; he has visited Viimsi, Braavo and Kalev spas / water parks in Tallinn, Tartu Spa in Tartu, as well as Flamingo, Serena, Imatra and Naantali spa:s in Finland. So "best" means best out of a total of 10.) As a note of caution: this ranking may mainly be caused by the 23-meter water slide in Tervise Paradiis being "just right" for an adventurous 4-year-old (in most other spas, the only slide he can take, despite being able to swim for 20 meters without flotation, is a toddler's slide - all the "big" slides have minimum age limits of at least 6). However, also the adult members of our party (2 adults and one pensioner) enjoyed the water park and the hotel, and we spent an enjoyable new year there. The breakfast buffet was tasty and varied without going completely overboard (i.e. there was just the right amount of stuff to choose from), and especially the pike-perch fillet (actual grilled fillet, not fish&chips style deep-fried) in the downstairs grill was excellent value for money. The rooms were spacious, with great views from the balcony. The only negative thing was that the water park only opens at 11 am, which means you don't get to swim on the day of departure. (Most of the other water parks / spas we have visited open at 9 or 10 am).…
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tervis_Spa_Group, Guest Relations Manager at Tervise Paradiis spaa-hotell & veekeskus
Responded 5 Jan 2020
Thank Your for choosing Spa Tervise Paradiis for Your recent stay in Pärnu and sharing Your wonderful feedback with us! It's a joy to hear that You enjoyed every single aspect of Your stay. We are especially pleased when children can find their favorite water park and have a good time with their parents. Hope you had a great time and stayed away from all your worries. We look forward to welcoming you to our reception again! 😍🔥
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$90 - US$140 (Based on Average Rates for a Standard Room)
LOCATION
EstoniaParnu CountyParnu
NUMBER OF ROOMS
122
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Claim Your Listing Frequently Asked Questions about Tervise Paradiis spaa-hotell & veekeskus
Which popular attractions are close to Tervise Paradiis spaa-hotell & veekeskus?
Nearby attractions include Parnu Beach Promenade (0.5 km), Tervise Paradiis Water Park (0.04 km), and Parnu Beach Playground (0.6 km).
What are some of the property amenities at Tervise Paradiis spaa-hotell & veekeskus?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Tervise Paradiis spaa-hotell & veekeskus?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Tervise Paradiis spaa-hotell & veekeskus?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tervise Paradiis spaa-hotell & veekeskus?
Yes, free parking is available to guests.
What are some restaurants close to Tervise Paradiis spaa-hotell & veekeskus?
Conveniently located restaurants include Kohvik Supelsaksad, Villa Wesset, and Restaurant Raimond.
Are there opportunities to exercise at Tervise Paradiis spaa-hotell & veekeskus?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Tervise Paradiis spaa-hotell & veekeskus?
Yes, dry cleaning and laundry service are offered to guests.
Does Tervise Paradiis spaa-hotell & veekeskus offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Tervise Paradiis spaa-hotell & veekeskus?
The staff speaks multiple languages, including English, Finnish, and Estonian.