The 4-star Tervise Paradiis spa-hotel and water park is located in Parnu, just 250 metres from the wide, sandy beach. You are welcome to enjoy elevating spa relaxations and healing spa treatment procedures in our establishment. Tervise Paradiis complex includes: hotel**** accommodating 244 guests; therapy Department offering spa treatment and spa relaxations; water park; swimming pool; sauna centre; aerobics gym; fitness room; bowling alley; several bars and restaurants; seminar facilities and shop.
We welcome you to Tervise Paradiis to enjoy our services!
We ordered hotel over phone and got price. When we arrived then receptionist asked first 700€ and then 900€ In stead of 552€. I asked why I cannot get price I got on email, because it was different price now said he! Mission impossible to talk with this receptionist and we went away from there. I wrote claim. And got answer from receptionists private email! I am shocked! There are no ID safety in this hotel!
Check in was good, receptionist also very kind and polite. Room was very well furnished and elegant, comfy bed, nice view to the seaside. Water park was nice. Location good - close to the seaside. Room was conditioned and quite large. However there were some points of disappointment: - Spa specialist seemed not interested in procedure she was performing and did not speak English. - Staying on 8th floor the water pressure was poor. - BRING YOUR OWN shampoo, conditioner and body lotion. I am used to hotels 3*+ offering complimentary toiletries so I did not bring my own. I was very disappointed to find that there was only one 2in1 "HAIR and Body wash" in a shower after which my hair was dry as straw. - In one of the folded towels inside there was a tuft of long black hair (not mine certainly, I'm blonde), will not add a picture because it's disgusting but I could because I have it. Maybe previous guests put it in there on purpose and towel was not changed? I don't know how else it could get there if towels were cleaned, ironed and changed after last guests. Breakfast was good variety but nothing exceptionally tasty. Overall it was not great, not terrible but next time we will look for another hotel in Parnu.…
Average but expensive. We stayed in suite at the fifth floor.. nice balcony but only two plastic chairs.. no sun beds .. nothing. The property was big but without any kind of luxury services .. too industry like atmosphere. Horrible breakfast. Even spa.. no enough towels. No cleaning during two night stay. Pedicure and the chiropodist was excellent!!
Decent hotel, clean place overall, great package for family including water park. Included some nice gifts. We stayed on summer, during COVID times, so the hotel was not full. the quantity of people in all places was fare. Highlights: fun for families, save, organized! Downsides: food is ok, could be better with more options.
We just visited to Tervise Paradiis. We booked suite for 2 nights. When we go to the room then: Refrigerator didn’t work and some lamps in bathroom. Breakfast was terrible. We ordered orange juice and green tea (they didn’t have it), sparkling wine was warm, bacon was cold, pancakes were cold etc. After first night we decide to change the hotel, because service and breakfast was so terrible. So I called to reception can we cancel next night and get back next night money, because of bad service and food, they agreed with that. After 4 days we didn’t get our money back and called them. They told one of their workers were ill and I hope you’ll get your money back soon. We’ll never visit that hotel again.