The room was clean, but small and warm. The terrace was next the main door and view of the parked cars. All in minibar were overpriced for example choclate 8 € - same in Tallinn 2,5 €. The parking is 40 € / night !!!! When we arrived I heard that parking is 14 € and kept it quite expensive, but it was 40 euros. Finally we got it 20 euros/ night, but the bad mood remained. The hotel looks nice and has good breakfast and restaurant, but this was last time in this hotel. Pärnu is full of nice hotel and restaurant with free parking.
We were celebrating an event with a friend of mine. We had a suite booked and it was warm weekend. There was no air conditioner in the room, althought their owb website said there will be. We complained and got a bottle of sparkling wine, thats all. Nothing else. The room had beautiful decor but thats all. Definitely bot worth the money. I also wanted to have a massage, went to the salon, the lady there offered me a time, wrote down my name and phone number. After this she said the booking was not possible since someone else took it already. Not good service at all. At the breakfast I asked if they have fresh berries for youghurt, the answer was "I dont' know", thats all.
A true surprise in the heart of Pärnu. Cozy, clean, roomy, very pleasant service – everything you want in a hotel. And room service was phenomenally polite and efficient with very good food, both for dinner and breakfast.
We spent one very hot weekend in Pärnu and staying at the Frost Boutique Hotel made it very enjoyable. We felt that we were welcome there since the reservation and it continued onsite. Staff was very professional and helpful, if we had the question they had an answer. Our superior room was spacious and most important with conditioning which was very important as there was 30 degrees outside. Room was clean and bed comfortable. Breakfast was something we really enjoyed and also dinner in the Mon Ami restoraunt. We absolutely reccomend to stay in Frost as it was worth every euro we spent there.
Although it didn't have spa included, it was the best choice. We arrived with a short notice, staff was warmly welcoming us. Rooms are genuinely cosy and lovely. The suite didn't have mini bar tho. But since se arrived quite late, we didn't mind anyhow. And the breakfast! They have the loveliest little restaurant with a fireplace and the richest breakfast. Just gotta love everything about it.
A very pleasant hotel situated on the edge of the old town. We were met on arrival by a staff member who showed us where to parked and helped us take our luggage inside, very friendly and helpful. Be aware that reception is at the rear of the hotel adjacent to the car park. Our room was on the 1st floor of the new annex, Plenty of room and nicely decorated, everything we needed and a comfortable bed. A bonus is the on site restaurant, nice ambiance, good food and service. Would stay at the Frost again should i ever be back in Parnu.
We had an old friend from UK in Finland and wanted to show her Tallinn and Pärnu. Because we knew that she will love all beautiful details and wants to give value for the quality we decided to come back to the hotel Frost. They have now a new expansion in the hotel but we decided still to take rooms from the older part. We stayed earlier in the White Suite and now booked for us Black Suite and for our guest an Ivory Suite. And again, everything was so perfectly done! You know that feeling when you open the hotel door and you can see all small details which makes your hotel very cozy and warm and when you open your hotel room door, you are almost like at home! Especially the White Suite is like that but our rooms were on the same level. Since our first visit in Pärnu we decided that hotel Frost will be our hotel and it will be. Thank you very much for your hospitality! See you on next time! Ja lyhyesti: Jos menee Pärnuun, ja haluaa asua todella hienossa hotellissa, hieno ravintola ja upea aamiainen, niin tämä on se paikka!…
Such a beautiful boutique hotel. Hotel is in great location. Bedrooms are spacious and very cosy. Staff is very friendly and caring. I would definitely recommend this place. Also enjoyed breakfast. Fresh juices, fruit platter, cheese and meat selection and many more was included.
Overall: 5- Comments: this hotel has it all, more or less, when visiting late fall. Location: 4-5 Reception: 5 Room: 5 View: 4-5 Cleanliness: 5 Breakfast: 5 Lunch: - Dinner: 4-5 Bar: - Parking: 4 Service: 4-5 Additional offers: Price: 4-5 Price/value: 4-5 Revisit: would like to
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