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Best Western Santakos Hotel

Hostelworld.comUS$69*
View Deal
#6 of 28 Hotels in Kaunas
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$139*
US$69*
Great Deal
US$84*
US$91*
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Best Western Santakos Hotel
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309 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed 2 December 2014 via mobile

Great hotel 4*, highly recommended! Close to the Kaunas center, very cosy and quiet, there're parking, sauna, swimming pool, etc., exceptional breakfasts and finally it's rather cheap for its level! Placed in the XVI centure building...

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Helpful?
Thank Vova V
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for your warm words regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Vilnius
Reviewed 1 December 2014

Close to the old town also to the biggest arena in the country for the events , free parking , free WiFi , absolutely fine breakfast . We had 4 twin rooms , all in the first floor , a bit different , but all of them fine .

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Helpful?
Thank Giedriushka
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Adelaide
Reviewed 4 November 2014

Two big tour bus groups were in the hotel the night we were there, so the staff were busy and room probably close to full. It was a very hot summer, unseasonably so and the hotel air conditioning was excellent. So, our room was very cool and quiet but also extremely small. The bar area was very pleasant and the...

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Helpful?
Thank GlobalRover
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for your feedback regarding your last visit and positive feelings towards our hotel. I do apologise for the small room and promise to accommodate you in a spacious room next time. Hope to see you next time! BEST regards, Inga Kerbelyte Managing director BEST WESTERN hotel Santakos

Valencia, Spain
Reviewed 31 October 2014

Very nice hotel, very well located in city centre, walking distance from interesting places. Free wifi and international channels. Breakfast is ok, nothing exciting. Pool and SPA is at extra ridiculous cost. Good option overall. Enjoy!

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Helpful?
Thank ToroSD
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

thank you for your feedback regarding your stay at our hotel and you positive feelings towards our hotel. Could you, please, specify the problems with our service, you valuated as 3 (my email adress is inga@santakahotel.eu. We are taking all your remarks to heart and focusing on improving our facilities. Thank you in advance! Hope to see you next time!...

Istanbul Province, Turkey
Reviewed 14 October 2014

It is one of the best hotel interior which was built on very old fashion exterior. Very good in everything except ventilation, access for disabled - stairs you must climb (old building with masonry structure), however, very worthy to try special dishes and gentle service.

Review collected in partnership with Galahotels.com
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Helpful?
Thank Altug E
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Tallinn, Estonia
Reviewed 17 September 2014

Staff was most helpful, but hotel itself is a bit gloomy and breakfast certainly does not stand up for 4-star hotel level. Close to the main walking street and overall a good place to stay at, recommend.

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Helpful?
Thank KristaE70
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I...

Cronulla, Australia
Reviewed 28 July 2014

The room was very small which is not too much of a problem to me.It was the food and service that appalled me.We ate in the dining room one night and the food when it finally arrived was barely edible.They actually served frozen mixed vegetables.I don't think anyone ate them because they re-appeared for breakfast next morning.I thought the evening...

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Helpful?
Thank HollyFan
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for sharing with us your experience regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Reykjavik, Iceland
Reviewed 27 July 2014

The first thing i noticed was the strange old fashioned western design of the hotel but the rooms are big, well equipped with a remote controlled air conditioner that saved my life in the heat. The location is great, only few steps from the center, and the staff was helpful. But the rooms are very different, some with bathroom and...

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Helpful?
Thank Gylfi G
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for sharing your impressions regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

UK
Reviewed 24 July 2014

This hotel is a gem, equidistant from both the new and old towns. The architect who did up the building is to be complimented on introducing some bold modern style to the new bits without detracting from the old. Our room was spacious and the bathroom had a bath, yippee, and an effective shower. However looking at the floor plan,...

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Helpful?
Thank Moira54
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for writing the feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Prague, Czech Republic
Reviewed 24 June 2014

This was my first experience with Best Western hotel and I have to say it was not very good one. First of all, i booked the room over an international website booking system. When i arrived, they could not find any booking on my name, but they had a free room. The room itself was the smallest I've seen for...

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Helpful?
1Thank Ted_cz
Inga K, General Manager at Best Western Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Best Westrn Santakos hotel is situated at the merging point of the centre and the Old town - in a calm J. Gruodžio street. In the aesthetic 100 year old building you can find a comfortable and elegant interior. Being away from home, you will find yourself quite at home at Best Western Santakos hotel! ... more   less 

Additional Information about Best Western Santakos Hotel

Address: J. Gruodzio Street 21, Kaunas 52316, Lithuania
Region: Lithuania > Kaunas County > Kaunas
Price Range: €58 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Santakos Hotel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Kaunas
Kaunas Best Western
Hotel Style:
#3 Luxury Hotel in Kaunas
#3 Family Hotel in Kaunas
#6 Business Hotel in Kaunas
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Santakos Hotel staff and other travellers.
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Questions? Get answers from Best Western Santakos Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all same , no noise”
hv737, 12 May 2017 | Read review
“Really nice restaurant on location which is convenient for hungry travelers who want to eat late night.”
Silverzsu, 5 Apr 2017 | Read review
“Don't waste your money unless you enjoy being abused and insulted!”
paulhX6581CR, 11 Mar 2017 | Read review
“ASk for a rear facing room for a quieter night”
609martinls, 22 Feb 2017 | Read review
“415 has great view on the street below”
PremiumFlyer74, 16 Oct 2016 | Read review
5 of 5
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US$69* /night
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Prices are for 1 room, 2 adults
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