Palace Hotel Polom
Hviezdoslava 22, Zilina 010 01 Slovakia
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About
#5 of 8 hotels in Zilina
Location
Cleanliness
Service
Value
If you like places where you can feel history breathing, if you can appreciate comfort and tasty meals and at the same time you are looking for an excellent accommodation in the very centre of Žilina, then the 4 and half star Palace Hotel Polom is the right place for you. A tastefully reconstructed hotel situated at the beginning of the pedestrian zone is successfully continuing the more than 100 years long tradition. This exclusive historical hotel in the heart of Žilina city offers the highest standard of accommodation in the 69 luxuriously furnished rooms and 3 exclusive suites. 5-zone, ergonomically shaped matrasses, anti-allergy bedding, bathrooms equipped with a shower stall combined with a bathtub, radio, hydro massage and steam sauna are the basic standard of the rooms. Naturally, there is a free wireless Internet connection and a possibility of parking on the attended hotel´s car park. Besides the accommodation and catering the hotel provides a wide range of complex additional services. There are 3 congress halls and 2 nicely furnished lounges available. There are conference rooms for individual meetings as well as a congress hall with a capacity of 150 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Extra long beds
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, Czech, Danish
Location
78Somewhat walkable
Grade: 78 out of 100
34Restaurantswithin 0.5 km
61Attractionswithin 0.5 km
Hviezdoslava 22, Zilina 010 01 Slovakia
Name/address in local language
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71Reviews0Q+A8Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Walking into this hotel was like walking onto a Stephen King movie set. The first thought that crossed my mind was …creepy. The lights go on as you walk down to dark corridors and switch off behind you. The rooms have really old styled furniture. This makes the hotel seem "haunted". After checking under my bed I slept went to bed with my bedside light on …….just in case. On the plus side the staff were very helpful, the breakfast was fantastic and it has a great location. However, I will doubt if I’ll ever go back there gain. I am not that brave.
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Date of stay: October 2018Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
...now is just simple hotel which pretend to be a 4th star. Luxury from ancient times, attacks already at the entrance in the form of dusty, crystal chandeliers and worn out, here and there carpets on the stairs. Nice lady on the Reception, after my request for a quiet room, giving me key card to the room with view to the main railway station, and the one of the loudests city street. But noise from the street is not that annoying, comparing to the noise from the neighbour rooms. Walls were so thin, that when the guest in the room next to mine, sneezed, I felt like he was sitting next to me. So every morning, me and this, unknown guest, woke up at 6AM, as his alarm clock was set for this hour. Even that I planned to sleep bit longer. WIFI in the room, was terrible. I was no able to use Internet. When I check with speedtest - it showned me less than 1mbit download bandwidth. So beeing offline, I decided to watch TV, for some entertaiment. But even that hotel is located less than 100km from the Polish boarder, there is no Polish channels. But you can watch Korean or Russian TV... And the breakfast. When you woke up that early, in some hotels it is a pleasure to go for tasty breakfast. Not in this one. Diluted scrambled eggs, burnt bacon and cheap sausages. Only bread was tasty fresh everyday. So hotel generally it's average. On one hand location in the city centre it is advantage, but if you looking for silent night - go somewhere else. If you like oldskool luxury hotels, then you will love this one, but if you looking for simple, clean and modern style - go somewhere else.…
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Date of stay: March 2018Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here for a few nights and I was sad to leave! It is hard to forget as it is so over the top yet full of history. It is right outside the very run down railway station and two minutes from the main square and shopping centre. Breakfast really was "all you can eat" and one of the best I have had in this part of the world. Expensive but you wont be disappointed!
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Date of stay: February 2018Trip type: Travelled solo
Location
Cleanliness
Service
Room Tip: Ask for or book a suite for extra room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is located in front of railway station, but a little noisy on the other side, as well close to the center. The staff is average, the room clean, but average, the service is as well only average
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Date of stay: August 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We booked the private dining room for a family reunion. It's over the top crazy glam yet also feels complete tongue in cheek. Food is reasonably priced and delicious. We had a wonderful time and made lasting memories
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Date of stay: March 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel has a great location next to the railway station - ideal if you come by train. It is in the city center, walking distance to the main square. We had a room with no view, but it was really comfortable and well equipped, so the view did not matter. Really nice historical feeling in the halls and room, too.
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Date of stay: March 2016Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I spent a week at the Hotel Polom in Zilina recently. The location is nice, just a short walk from the beautiful and active Zilina city center. If given another option, there are better hotels available in the area. The Hotel Polom is clean and well maintained, but very dated. The furnishings look to be 30 years old. The shower was difficult to work (far too complicated for the job it needs to do). The wifi didn't work all week, the thermostat had no impact on room temperature. Food in the restaurant was good and hours were accommodating. To summarize, not the best hotel, but met my needs when other hotels were booked.
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Date of stay: October 2016Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the hotel for one night and for me everything was disappointing! Almost all staff does not speak English and do not understand a single word. Restaurant service was tragic, even pitiful. Although a hotel location is very good, hotel itself have to change and re-organize a LOT of things! Rooms were ok, but like all the hotel - very old-fashioned so it wasn't cozy or something! All in all, big disappointment!
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel has very good location across a train station and at the beginning of pedestrian zone, about 5 minutes of walking from city center. It is furnished and decorated in a way, which used to be considered a luxury hotel many years ago - revival style, including heavy curtains and drawings in massive frames. But it is amazingly clean and have very good beds. Welcome letter I found in the room was nice detail which made me smile after a long day. Good bed and friendly and helpful staff were reasons for coming back after my first visit in autumn last year. Unfortunately during my 2nd stay staff, especially in a restaurant was not that friendly and helpful. First night I left the restaurant disappointed and next evening I preferred to go to other restaurant in the city, although food was excellent. Hopefully it was just a bad luck and next time I can enjoy the stay as much as first time.…
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Date of stay: July 2016Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel will certainly please old people and Russia because of decoration "Renaissance" and "Premier Empire" (Napoleon). Rooms are OK without being great and WiFI is OK also. No big complains except the air conditionninh which is not efficient to cool the room, and 90% of hotel which has air conditionning. But the hotel is quite close to city center, what is nice. Positive points: - 5 min walk from city center - Good Wifi - Good breakfast buffer Negative points - Parking is 2-3 minutes walk - Decoration which is old fashion for me
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Date of stay: May 2016Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$109 - US$110 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN Palace Hotel Polom
LOCATION
SlovakiaZilina RegionZilina
NUMBER OF ROOMS
72
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Frequently Asked Questions about Palace Hotel Polom
Which popular attractions are close to Palace Hotel Polom?
Nearby attractions include Holy Trinity Cathedral (0.4 km), Ikony (0.4 km), and Andrej Hlinka Square (0.3 km).
What are some of the property amenities at Palace Hotel Polom?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Palace Hotel Polom?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Palace Hotel Polom?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Palace Hotel Polom?
Conveniently located restaurants include Cafe & Restaurant La Famille, Pizzeria Carolina, and Chef Restaurant & Bar.
Does Palace Hotel Polom have airport transportation?
Yes, Palace Hotel Polom offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Palace Hotel Polom located near the city centre?
Yes, it is 0.3 km away from the centre of Zilina.
Are any cleaning services offered at Palace Hotel Polom?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Palace Hotel Polom?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palace Hotel Polom offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.