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3.5
#5 of 7 hotels in Zilina
Location
Cleanliness
Service
Value
If you like places where you can feel history breathing, if you can appreciate comfort and tasty meals and at the same time you are looking for an excellent accommodation in the very centre of Žilina, then the 4 and half star Palace Hotel Polom is the right place for you. A tastefully reconstructed hotel situated at the beginning of the pedestrian zone is successfully continuing the more than 100 years long tradition. This exclusive historical hotel in the heart of Žilina city offers the highest standard of accommodation in the 69 luxuriously furnished rooms and 3 exclusive suites. 5-zone, ergonomically shaped matrasses, anti-allergy bedding, bathrooms equipped with a shower stall combined with a bathtub, radio, hydro massage and steam sauna are the basic standard of the rooms. Naturally, there is a free wireless Internet connection and a possibility of parking on the attended hotel´s car park. Besides the accommodation and catering the hotel provides a wide range of complex additional services. There are 3 congress halls and 2 nicely furnished lounges available. There are conference rooms for individual meetings as well as a congress hall with a capacity of 150 people.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Mid-range
Languages Spoken
English, Spanish, Czech, Danish
Location
Hviezdoslava 22, Zilina 010 01 Slovakia
Name/address in local language
Palace Hotel Polom
71 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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We booked the private dining room for a family reunion. It's over the top crazy glam yet also feels complete tongue in cheek. Food is reasonably priced and delicious. We had a wonderful time and made lasting memories
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Date of stay: March 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Perfect hotel near to center of city Žilina. Very good hotel room with perfect service. The room was clean and quite spacious. Staff friendly and helpful. Hotel restaurant is perfect with good food. The price is well.
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Date of stay: May 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
...now is just simple hotel which pretend to be a 4th star. Luxury from ancient times, attacks already at the entrance in the form of dusty, crystal chandeliers and worn out, here and there carpets on the stairs. Nice lady on the Reception, after my request for a quiet room, giving me key card to the room with view to the main railway station, and the one of the loudests city street. But noise from the street is not that annoying, comparing to the noise from the neighbour rooms. Walls were so thin, that when the guest in the room next to mine, sneezed, I felt like he was sitting next to me. So every morning, me and this, unknown guest, woke up at 6AM, as his alarm clock was set for this hour. Even that I planned to sleep bit longer. WIFI in the room, was terrible. I was no able to use Internet. When I check with speedtest - it showned me less than 1mbit download bandwidth. So beeing offline, I decided to watch TV, for some entertaiment. But even that hotel is located less than 100km from the Polish boarder, there is no Polish channels. But you can watch Korean or Russian TV... And the breakfast. When you woke up that early, in some hotels it is a pleasure to go for tasty breakfast. Not in this one. Diluted scrambled eggs, burnt bacon and cheap sausages. Only bread was tasty fresh everyday. So hotel generally it's average. On one hand location in the city centre it is advantage, but if you looking for silent night - go somewhere else. If you like oldskool luxury hotels, then you will love this one, but if you looking for simple, clean and modern style - go somewhere else.
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Date of stay: March 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Walking into this hotel was like walking onto a Stephen King movie set. The first thought that crossed my mind was …creepy. The lights go on as you walk down to dark corridors and switch off behind you. The rooms have really old styled furniture. This makes the hotel seem "haunted". After checking under my bed I slept went to bed with my bedside light on …….just in case. On the plus side the staff were very helpful, the breakfast was fantastic and it has a great location. However, I will doubt if I’ll ever go back there gain. I am not that brave.
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Date of stay: October 2018
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent a week at the Hotel Polom in Zilina recently. The location is nice, just a short walk from the beautiful and active Zilina city center.
If given another option, there are better hotels available in the area. The Hotel Polom is clean and well maintained, but very dated. The furnishings look to be 30 years old. The shower was difficult to work (far too complicated for the job it needs to do). The wifi didn't work all week, the thermostat had no impact on room temperature.
Food in the restaurant was good and hours were accommodating.
To summarize, not the best hotel, but met my needs when other hotels were booked.
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Date of stay: October 2016
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel has very good location across a train station and at the beginning of pedestrian zone, about 5 minutes of walking from city center. It is furnished and decorated in a way, which used to be considered a luxury hotel many years ago - revival style, including heavy curtains and drawings in massive frames. But it is amazingly clean and have very good beds. Welcome letter I found in the room was nice detail which made me smile after a long day. Good bed and friendly and helpful staff were reasons for coming back after my first visit in autumn last year. Unfortunately during my 2nd stay staff, especially in a restaurant was not that friendly and helpful. First night I left the restaurant disappointed and next evening I preferred to go to other restaurant in the city, although food was excellent. Hopefully it was just a bad luck and next time I can enjoy the stay as much as first time.
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Date of stay: July 2016
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel will certainly please old people and Russia because of decoration "Renaissance" and "Premier Empire" (Napoleon). Rooms are OK without being great and WiFI is OK also. No big complains except the air conditionninh which is not efficient to cool the room, and 90% of hotel which has air conditionning. But the hotel is quite close to city center, what is nice.
Positive points: - 5 min walk from city center - Good Wifi - Good breakfast buffer
Negative points - Parking is 2-3 minutes walk - Decoration which is old fashion for me
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Date of stay: May 2016
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was surprised to find this Hotel in the very centre of Žilina, a nice old style hotel at a very good rate. There is a good restaurant in the Hotel and a parking just a few meters away. Friendly people at the reception.
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Date of stay: January 2016
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very close to railway station and on edge of city center. Rooms are big and comfortable, staff quick, helpful and very polite. Breakfast is good, but selection strongly depends, if restaurant is crowded or not. Ask staff and they will replenish meals.
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Date of stay: June 2014
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is situated in the center - opposite the train station - very comfortable when you arrive by train. If you arrive by car they have a secured parking place next to hotel. Rooms are clean. The receptionist was allways helpful. They even serve for a small fee the breakfast to your room. They have an own hotel car/taxi, the price is reasonable - i paid 4 euro to get me almost everywhere in Zilina.
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Date of stay: December 2013
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Zilina area.
PRICE RANGE
€105 - €118 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN Palace Hotel Polom
LOCATION
SlovakiaZilina RegionZilina
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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