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Grandhotel Stary Smokovec

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193 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Boston, Massachusetts
Reviewed 1 week ago

Very nice hotel, good spa and beautiful restaurant and bar. Barman a very classy man with old school experience . To get to the slopes you have to use a ski bus or taxi. Hrebenok small mountain is close by.

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Thank WaltDis
Reviewed 2 weeks ago

stayed here for a few days over new years 16/17 and throughly enjoyed it.. the hotel was built in 1904 and is still pretty much in the original condition so exudes old world charm from a time when luxury and splendour were only for the rich and famous. The interior and exterior remind me of the Grand Budapest Hotel (Wes...

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Helpful?
Thank Fuzz K
BozenaFabryova, Generálny riaditeľ at Grandhotel Stary Smokovec, responded to this review

Dear user Fuzz K Thank you very much for sharing your valuable feedback with us. We are happy to hear you enjoyed your stay with us as much as you could. It is always great to hear that our guests had best time of their vacation with us. We hope, we can welcome you very soon. Sincerely Yours, Božena Fábryová...

Paris, France
Reviewed 2 weeks ago

The location is beautiful. The hotel is very nice looking from outside. But the inside starts to be outdated. Rating this hotel 3/5 is highly related to the price we paid. 188euros for one night: the room was far from being spacious. It was just an average hotel room. For this price you only have a shower which is far...

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Thank Ffff999
BozenaFabryova, Generálny riaditeľ at Grandhotel Stary Smokovec, responded to this review

Dear user Ffff999, thank you for your time you spent by writing review. Price is always based on flexi rate system and depends also on season. It means the soon you make reservation the less is also price. Price ussually raises by selling rooms. We generally offer served 3-course menu, but there is a buffet in case of high occupancy...

Reviewed 21 November 2016 via mobile

I have spent here couple nights with my family. Very nice, friendly and kind staff, but unfortunatelly quite old and over used interior furnishing and carpets with patches and spots, very poor bathroom. We had halfboard with dinner - 3 different possibilities to be chosen from. Fine but very average, we had certainly lot of better experiences with food in...

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Thank Robert K
Bratislava, Slovakia
Reviewed 1 November 2016

The location is really nice, the hotel has some spirit and could be really beautifull, but urgently needs reconstruction. Concerns rooms, floors, lobby, wellness, hotel surroundings... However the staff is really nice and again - hotel has rich history, but currently reaches max 3* level...

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Thank Jozef B
BozenaFabryova, Generálny riaditeľ at Grandhotel Stary Smokovec, responded to this review

Dear User Joseph B, Thank you for your review. You are right, hotel retains its spirit for more than 110 years and has never been closed during this time. In the near future we plan to renovate the interior, exchange carpets, painting etc. I believe you will visit hotel in the future again. Best regards, Božena Fábryová General manager

Northampton, UK
Reviewed 28 October 2016

No shower curtain, no tea / coffee-making facilities, cold plates at evening meal, poor choice of food at evening buffet meal. Loads of fancy extras such as a health spa, but they can't get the basics right.

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Thank Z378CErobertb
BozenaFabryova, Generálny riaditeľ at Grandhotel Stary Smokovec, responded to this review

Dear User Z378CErobertb, thank you for your review. I am very sorry that our hotel did not meet your expectations. Tea service is offered in our deluxe rooms, coffee and tea only in suites. I am sorry, but we have no curtains in rooms with bath, in some rooms there is a shower. I believe that in the future we...

Tel Aviv, Israel
Reviewed 20 October 2016 via mobile

We were staying at the hotel a family of four. Rooms were very big. Front desk were very kind and English speaking. Breakfast and dinner buffet offered a large variety of different dishes so all of us find what to pick. The hotel has also a great spa with massage treatment which was great as well.

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Thank Boaz293984
BozenaFabryova, Generálny riaditeľ at Grandhotel Stary Smokovec, responded to this review

Dear user Boaz293984, we are greatful that you shared your positive feedback. I believe you enjoyed your stay and you will visit our hotel again. Best regards, Božena Fábryová General Manager

Tel Aviv, Israel
Reviewed 18 October 2016 via mobile

We stayed for 3 nights, a few families. The rooms are huge -with a 'living room' area, great bath tab with all needs for her and for him Breakfast is really good and rich. SPA is really great, and massage treatment was super! We really enjoyed our stay

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Thank Meravgd
BozenaFabryova, Generálny riaditeľ at Grandhotel Stary Smokovec, responded to this review

Dear user Meravgd, Thank you for sharing your feedback for your recent stay at our Grandhotel Stary Smokovec in High Tatras. It is great to hear that your stay was great with the same high service you did expect. We try our best that every of our guests will get highest possible service. We are looking forward to welcome you...

Reviewed 14 October 2016

Choose this hotel if you will experience the glamour from the past. This is really a classic GRAND hotel - but the glamour is faded, so the hotel is calling for a serious makeover. I was guest at a conference, so I had a large suite but I think all rooms are reasonable big - and so the bathrooms with...

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Thank Roarmaag
BozenaFabryova, Generálny riaditeľ at Grandhotel Stary Smokovec, responded to this review

Dear user Roarmaag, Thank you for time that you spent by writing review. I would like to say that our biggest advantage is the size of rooms. Hotel originally had about 120 rooms, currently has 79, so the size of the rooms is a real advantage. Offer of fruits and vegetables depends on the season of course, but I hope...

Claremont, California
Reviewed 28 September 2016

The Grandhotel would make a terrific movie set, but as a hotel it is, unfortunately, lacking. The staff were adequate but not especially helpful. The breakfast buffet was extensive, comparable to other Slovakian hotels. The main problem, however, was the room. Although ours had a lovely view over the valley below, the furniture was tired and faded, the wallpaper was...

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Helpful?
Thank ElandTi
BozenaFabryova, Generálny riaditeľ at Grandhotel Stary Smokovec, responded to this review

Dear user ElandTi, thank you for your written review. I am sorry for your negative experience. We try to remove all written negative things as soon as possible and we also plan to renovate. I hope you will be more satisfied during your next visit. Best regards, Božena Fábryová Hotel director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Grandhotel Stary Smokovec, whose history reaches already to the year 1904, is a four-star jewel of the High Tatras. Their heart - Stary Smokovec – with a background of the majestic Slavkovsky Peak, is dominated by this romance of the last century and offers a comfortable basis for your unforgettable stay in the Tatras. ... more   less 

Additional Information about Grandhotel Stary Smokovec

Address: Stary Smokovec 38, Stary Smokovec 062 01, Slovakia
Region: Slovakia > Presov Region > Stary Smokovec
Price Range: €84 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grandhotel Stary Smokovec 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Grand Stary Smokovec
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Questions & Answers

Here's what travellers have asked, with answers from Grandhotel Stary Smokovec staff and other travellers.
4 questions
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Questions? Get answers from Grandhotel Stary Smokovec staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose delux room for €20 extra”
 of 5 bubbles WaltDis, 11 Jan 2017 | Read review
“the deluxe rooms are huge”
 of 5 bubbles fuzzk, 4 Jan 2017 | Read review
“I would stay at a different hotel.”
 of 5 bubbles Z378CErobertb, 28 Oct 2016 | Read review
“Ask for a mountain view room”
 of 5 bubbles russtheav8r, 13 May 2016 | Read review
“de luxe rooms”
 of 5 bubbles juraj1m, 9 Apr 2016 | Read review
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