Hotel AquaCity Mountain View
121 reviews
#2 of 15 Hotels in Poprad
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Sportova 1397/1, Poprad 05801 Slovakia
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US$194
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About
#2 of 15 hotels in Poprad
Location
Cleanliness
Service
Value
Standard rooms **** For those taking a short break or holiday, the rooms are within a short indoor walk of AquaCity's fantastic geothermal waterpark and spa facilities, its restaurant and bars. 37 contemporary double rooms, 30.2 m2, or single rooms with extra beds all rooms with LCD TV, satellite TV, radio spacious en-suite bathrooms with shower bath, toilet and hair dryer complimentary towels, bathrobes and hotel cosmetics tea and coffee making, with individual safe
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Water park
Babysitting
Internet
Hot bath
Indoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Ski In / Ski Out
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Russian, Czech, German and 2 more
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
48Restaurantswithin 1 km
32Attractionswithin 1 km
Contact
Sportova 1397/1, Poprad 05801 Slovakia
Name/address in local language
Getting there
Car HireSee all Poprad car hire
121Reviews2Q+A12Room tips
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The hotel is part of the Aquacity resort, that is why we selected it for short break. The price was deep into 4 star category, so our expectations were high. Unfortunately they were not met. The rooms are reasonably big and nicely furnished, but everything shows signs of age or rather cheap build and even worse maintenance. There are some patches on the walls that are laughably badly done. Seems like every single piece of furniture is chipped. Weird stains on tiles. I could go on. All of this would be ok, but the biggest disappointment is the catering. We booked half board and while the breakfast was ok, the dinners were mediocre at best. One could tell, this is where the money is not spent. Cheap ingredients, relatively small selection, most of the time I had trouble picking what to eat. One example: there was always a dessert for dinner, but in a form of simple "sponge" cake. All in all, our stay was okay, but I will not be coming back.…
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Date of stay: December 2019Trip type: Travelled with family
Helpful
Stayed with our family group , this is our 3rd vist here. Very disappointed with level of service. €100 extra for an extra bed ,this wasn't informed on booking. Food has gone downhill , nearly same food for our 3 days, last vists food alot better quality and variety. Restaurant service slow unprofessional, well its was served by students , clean the cobwebs in the restaurant. If your local your looked after it seems , tourist no effort made in giving you information on pools or even what to do , no welcome. Rooms very nice clean comfortable. Tried to speak to someone on check-out..... didn't even ask how our stay was. Lucky we had a voucher 50% discount,as I wouldn't pay €600 for the service and quality received,and even the €400 plus that I did pay was way too much. Note to management/owners if you English merebleia up ensure ur staff can interact in English and also it great if they could smile. Its doesn't hurt or cost to smile and say hi.…
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Date of stay: November 2019Trip type: Travelled with family
Helpful
So much to do, great facilities...love the 50 m pool and wellness centre. Great for a large group as something for everyone. The rooms are excellent, very clean and the staff couldn’t be more helpful. Plenty to do in the surrounding area and don’t miss an ice hockey match at the stadium opposite. Seen several changes in 10 years, it gets better and better.
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Date of stay: November 2018Trip type: Travelled with friends
Value
Service
Sleep Quality
Helpful
We stayed here while exploring the Slovak Paradise National Park. The location is great, the rooms are spacious and clean. Free entrance were offered to the aquapark which was great after whole day hiking. Rooms are clean, staff is nice. Food could be better. I still give 5 stars because of the price value ratio!
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Date of stay: October 2018Trip type: Travelled as a couple
1 Helpful vote
Helpful
+1
This was a ski holiday with wellness. On arrival our room was prepared only for 2, despite booked (and prepaid) for 3. Luckily this was quickly corrected. Layout: Parking is at the far right of the hotel (at the cryo treatment), the entrance is at the other end (behind the black London cab) on the 3rd floor, your room is again behind the cryo treatment building. Plenty of walk with luggage, not speaking of ski equipment. Catering: ohwell, I think the problem is that this hotel shares the restaurant with the 3* Seasons hotel, so breakfast and dinner is just on the better end of 3*, nothing fancy. No 4* dress code enforced at dinner. The usual buffet-menu dinner rule applies, be there at 6:00 otherwise you miss the one or two delicacies. Saturday seems to be day off of cooks and waiters, the small selection was quickly gone, took a while to get drinks. Our room was very much up to 4* standards, nice materials, spotless clean on arrival. The room size, including the bathroom is okay. A little tear and wear, here and there. The double bed is huge, more like a king size. Tho, be prepared for a hard bed. OTOH the rollaway bed is so soft it would swallow an adult. Be prepared for a very hot room, temperature is uncontrollable unless you open the window. Too bad that the weather was cloudy, so no mountain view for us. There seems to be no ski room, tho the hotel has a skibus to Tatranská Lomnica. The hotel has a kids room, catering from little ones to older ones incl. an xbox. Who is not satisfied by that head down to Aquacity, which has a huge kids room. For wellness and pools see reviews of Aquacity Poprad, full use was included in the room price from checkin to checkout. The hotel is in the very same building, you get a bathrobe. The entrance is just behind the reception. All in all and despite small annoyances we would return.…
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Date of stay: March 2018Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
Room Tip: best mountain view would be 5th floor
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Helpful
Response from AquaCityPPOfficial, Manažér at Hotel AquaCity Mountain View
Responded 31 Jul 2018
Dear Sir thank you for visiting our hotel and your review. Also thanks for the small details that you have noticed and described, we have forwarded them to our managers to improve these services. Let us inform you, that we have a ski room available, our reception staff will inform you about the use and location. Looking forward to see you in our hotel again.
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PRICE RANGE
US$131 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort aquacity mountain view
LOCATION
SlovakiaPresov RegionPoprad
NUMBER OF ROOMS
37
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Claim Your Listing Frequently Asked Questions about Hotel AquaCity Mountain View
Which popular attractions are close to Hotel AquaCity Mountain View?
Nearby attractions include AquaCity Poprad (0.07 km), Spišská Sobota Old Town (0.9 km), and Church of St. Egidius (0.5 km).
What are some of the property amenities at Hotel AquaCity Mountain View?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel AquaCity Mountain View?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel AquaCity Mountain View?
Yes, free parking is available to guests.
What are some restaurants close to Hotel AquaCity Mountain View?
Conveniently located restaurants include Pivny Dom Dobre Casy, La Primavera, and Vino&Tapas.
Are there opportunities to exercise at Hotel AquaCity Mountain View?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel AquaCity Mountain View have an airport shuttle?
Yes, Hotel AquaCity Mountain View offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel AquaCity Mountain View located near the city centre?
Yes, it is 0.6 km away from the centre of Poprad.
Are any cleaning services offered at Hotel AquaCity Mountain View?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel AquaCity Mountain View?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel AquaCity Mountain View offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.