Splendid Ensana Health Spa Hotel
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Kupelny ostrov, Piestany 921 01 Slovakia
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Dining (12)
About
#3 of 24 hotels in Piestany
Location
Cleanliness
Service
Value
•A modern hotel complex on the Spa Island located in a close proximity to the golf course.•Directly connected to the impressive Balnea Health Spa, which offers a wide range of unique therapeutic and relaxation treatments.•Enjoy the unique culture and music programme in the adjoining culture centre.•The right place for events for up to 400 people.•Treat yourself to a little time off in our Spa park, enjoy listening to birdsong under old trees, the tranquility of the thermal pools or the enclosure with peacocks and rare pheasants.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Tennis court
Fishing
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Salon
Concierge
Currency exchange
Gift shop
Newspaper
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Safe
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Russian, Czech, German and 1 more
Location
Full view
44Car recommended
Grade: 44 out of 100
62Restaurantswithin 10 km
19Attractionswithin 10 km
Contact
Kupelny ostrov, Piestany 921 01 Slovakia
Name/address in local language
Getting there
Car HireSee all Piestany car hire
123Reviews4Q+A6Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Hotel looks a bit oldish but service & people were great! Food was really good, very clean everywhere, staff went an extra mile to satisfy our needs. Entertaining was more than we expected, the pianist was just amazing. Definitely recommend.
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a vary good experience in this hotel it is vary nice there the food is very good and the pepal ar very nice we will go there next time and do it as we did this time looking forwed to be thar soon
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SpaPiestany, Manager at Splendid Ensana Health Spa Hotel
Responded 3 Feb 2019
Dear guest, thank you for having chosen our Spa hotel Grand Splendid for your stay. We appreciate that you have taken the time and effort to review our hotel after your stay. We are looking forward to your next visit and until then we wish you good health. Your sincerely, Jana Kohútová, Hotel director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had booked a 2 week package with halfboard and treatments. If you have any mobility issues, this is not the place for you- distances between hotel and treatment areas are very far. The bathroom is also inappropriate for older people and unsafe. The treatments themselves are ok. After 4 days, i suddenly became very unwell and tried to reach reception to call me an ambulance, it took the intervention of my embassy to reach the hotel who then sent their own doctor. He noticed within 2 min he was out of his depth and called an ambulance. All in all it took 45 min. Two days into my hospital stay, the hotel informed them that they had a salmonella outbreak and i could finally be treated accordingly. I spent 9 days in hospital and i am still unwell. When my mother drove from abroad to collect my things, it took 4 members of staff to agree that she coukd a.) Enter my room b.) Would not be charged. The bill they gave her, however, included their doctor visit. My kindle has gone missing and the hotel is not responding to my emails. So not only did they mess up in the worst possible way for a "wellness" hotel but their whole conduct afterwards has been unprofessional and really just disgusting.…
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Date of stay: August 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SpaPiestany, General Manager at Splendid Ensana Health Spa Hotel
Responded 16 Aug 2018
Dear inlovewithrio! First and foremost thank you very much for staying with us and thank you for your feedback. The BGS hotel and our medical department is under one roof, but some distance applies. For a shorter distance between hotel rooms and medical department we have Hotel Pro Patria in offer. On 30.07.2018 in the evening our hotel reception received phone call from outside that you are not feeling well and that you need help. Our doctor on duty was informed right away, checked your medical file receiving info about your pre-sickness and together with a nurse he visited you in your room. Entering your room they found you on laying on the floor. After doing a check-up the doctor contacted the emergancy line 115 and the ambulance arrived to take you to the hospital. Upon various tests in the hospital it was found out that you are infected with Salmonella and the hospital informed us about this. On 03.08.2018 your mother arrived and after contacting management, reception gave her the key to the room and the room charge was waived. The charge for the ambulance remained because it is an outside contractor charge. There is no evidence about a kindle in your room and we could not find any. We are sorry that the e-mail request about this issue has not been answered. We regret very much the outcome of your stay but we still need to mention, that all food samples from our kitchen tested by the State Hygene Institute proved negative. Nevertheless we had cases of Salmonella infection in our hotel. We wish you good recovery and all the best. Christian Schoepf, General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we went with friends and family and we all loved it. The Palace hotel is just above the spa treatment area, and the treatments are great. You go to see a doctor upon you arrival and you get a treatment plan according to your personal needs. I am healthy and went for the fun and loved it. You can take short trips to old towns in the vicinity, catch an opera in Bratislava and just enjoy life. Yona S.
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Date of stay: June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
we were 7 days and receive 24 different treatement according with the doctor recomandation.the staff is kind, professional, helpfull and verry efficient. the spa is verry clean, nice and comfortable.the rooms are also nice and clean.the location is perfect. it was our first visit and we will come more/
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Date of stay: May 2017Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SpaPiestany, Manager at Splendid Ensana Health Spa Hotel
Responded 9 Jun 2017
Dear Guests, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter Mičuda Hotel Director SPA Balnea Splendid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My relatives visit this hotel for the second year in a row. Rooms are comfortable and nice. They were lucky to get room with a view on mountains and swimming pool. There is a good renovated spa building merged with the hotel building. A wide choice of spa procedures. Several spots with mineral water and modern gym with joga and pilates. Very nice and friendly staff. Food is average but good enough. Parents are very happy and asked me to write this review.
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Date of stay: April 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SpaPiestany, Manager at Splendid Ensana Health Spa Hotel
Responded 4 Apr 2017
Dear Guests, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter Mičuda Hotel Director SPA Balnea Splendid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 4 nights in March 2017. Its location is perfect on Spa Island. It is close to the city centre where you can go through the Bridge of Lovers. Spa Island is wonderfull for walking , jogging. It is in the balnea complex/ between Esplanade and Grand Hotel. I would rate it 3 stars. Room was OK, clean but furnished with old furniture. Sheets and towels were clean. Towels- changed daily as well as room service. Breakfast was included and was ok, served as buffet. Swimming pool - outdoor and indoor - is included with accomodation. This is a calm hotel occupied mainly by families and couples, more elderly people. Spa guests, people with muscle and joint diseases. I recommend spa procedures - especially mud treatments. Treatment procedures are on high level. Parking is 1 Euro extra per day.…
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Date of stay: March 2017Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: comfort room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SpaPiestany, Manager at Splendid Ensana Health Spa Hotel
Responded 4 Apr 2017
Dear Guests, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter Mičuda Hotel Director SPA Balnea Splendid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You should try the traditional mud retreat (they are specialist in that place ). We tried also massage which has been made from REAL professionals massagers. Next time I wish to go and do more days retreat on that place. ( we made a single day retreat and didn't stay in this hotel)
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Date of stay: December 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SpaPiestany, Manager at Splendid Ensana Health Spa Hotel
Responded 30 Jan 2017
Dear Guests, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter Mičuda Hotel Director SPA Balnea Splendid
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the hotel is a good hotel the staff are o.k but the supper was bad this is not a food for hotel that has a four star the spa its a very good spa the treatment are in a high level but to fell that it will help you need to stay not less than 14 days
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Date of stay: October 2016Trip type: Travelled as a couple
Cleanliness
Service
Sleep Quality
Room Tip: I would recommend for a premium room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SpaPiestany, Manager at Splendid Ensana Health Spa Hotel
Responded 7 Nov 2016
Dear Guests, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter Mičuda Hotel Director SPA Balnea Splendid
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
very good location and place, tasty food and you get a lot of it, very good treatments and service. I would recomend on replacing the baths to shower becouse it is hard for old peaple to get in to the bath.
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Date of stay: September 2016Trip type: Travelled as a couple
Cleanliness
Service
Sleep Quality
Room Tip: the rooms that are beter is the ones that have windows to the park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SpaPiestany, Manager at Splendid Ensana Health Spa Hotel
Responded 24 Oct 2016
Dear Guests, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter Mičuda Hotel Director SPA Balnea Splendid
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$115 - US$162 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Spa Hotel Splendid
LOCATION
SlovakiaTrnava RegionPiestany
NUMBER OF ROOMS
143
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Claim Your Listing Frequently Asked Questions about Splendid Ensana Health Spa Hotel
Which popular attractions are close to Splendid Ensana Health Spa Hotel?
Nearby attractions include Balneologické múzeum (0.9 km), Jesus´s Saint Heart Chapel (1.1 km), and Bronzové súsošie Milenci (0.9 km).
What are some of the property amenities at Splendid Ensana Health Spa Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Splendid Ensana Health Spa Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Splendid Ensana Health Spa Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Splendid Ensana Health Spa Hotel?
Conveniently located restaurants include Le Griffon Cafe&Restaurant, Elizabeth cukraren & kaviaren, and Pizzeria Leierov dvor.
Are there opportunities to exercise at Splendid Ensana Health Spa Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Splendid Ensana Health Spa Hotel have airport transportation?
Yes, Splendid Ensana Health Spa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Splendid Ensana Health Spa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Splendid Ensana Health Spa Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Splendid Ensana Health Spa Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Splendid Ensana Health Spa Hotel?
The staff speaks multiple languages, including English, German, Russian, Czech, and Slovak.