Hotel looks a bit oldish but service & people were great! Food was really good, very clean everywhere, staff went an extra mile to satisfy our needs. Entertaining was more than we expected, the pianist was just amazing. Definitely recommend.
We had a vary good experience in this hotel it is vary nice there the food is very good and the pepal ar very nice we will go there next time and do it as we did this time looking forwed to be thar soon
I had booked a 2 week package with halfboard and treatments. If you have any mobility issues, this is not the place for you- distances between hotel and treatment areas are very far. The bathroom is also inappropriate for older people and unsafe. The treatments themselves are ok. After 4 days, i suddenly became very unwell and tried to reach reception to call me an ambulance, it took the intervention of my embassy to reach the hotel who then sent their own doctor. He noticed within 2 min he was out of his depth and called an ambulance. All in all it took 45 min. Two days into my hospital stay, the hotel informed them that they had a salmonella outbreak and i could finally be treated accordingly. I spent 9 days in hospital and i am still unwell. When my mother drove from abroad to collect my things, it took 4 members of staff to agree that she coukd a.) Enter my room b.) Would not be charged. The bill they gave her, however, included their doctor visit. My kindle has gone missing and the hotel is not responding to my emails. So not only did they mess up in the worst possible way for a "wellness" hotel but their whole conduct afterwards has been unprofessional and really just disgusting.…
we went with friends and family and we all loved it. The Palace hotel is just above the spa treatment area, and the treatments are great. You go to see a doctor upon you arrival and you get a treatment plan according to your personal needs. I am healthy and went for the fun and loved it. You can take short trips to old towns in the vicinity, catch an opera in Bratislava and just enjoy life. Yona S.
we were 7 days and receive 24 different treatement according with the doctor recomandation.the staff is kind, professional, helpfull and verry efficient. the spa is verry clean, nice and comfortable.the rooms are also nice and clean.the location is perfect. it was our first visit and we will come more/
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