Hotel looks a bit oldish but service & people were great! Food was really good, very clean everywhere, staff went an extra mile to satisfy our needs. Entertaining was more than we expected, the pianist was just amazing. Definitely recommend.
We had a vary good experience in this hotel it is vary nice there the food is very good and the pepal ar very nice we will go there next time and do it as we did this time looking forwed to be thar soon
I had booked a 2 week package with halfboard and treatments. If you have any mobility issues, this is not the place for you- distances between hotel and treatment areas are very far. The bathroom is also inappropriate for older people and unsafe. The treatments themselves are ok. After 4 days, i suddenly became very unwell and tried to reach reception to call me an ambulance, it took the intervention of my embassy to reach the hotel who then sent their own doctor. He noticed within 2 min he was out of his depth and called an ambulance. All in all it took 45 min. Two days into my hospital stay, the hotel informed them that they had a salmonella outbreak and i could finally be treated accordingly. I spent 9 days in hospital and i am still unwell. When my mother drove from abroad to collect my things, it took 4 members of staff to agree that she coukd a.) Enter my room b.) Would not be charged. The bill they gave her, however, included their doctor visit. My kindle has gone missing and the hotel is not responding to my emails. So not only did they mess up in the worst possible way for a "wellness" hotel but their whole conduct afterwards has been unprofessional and really just disgusting.…
we went with friends and family and we all loved it. The Palace hotel is just above the spa treatment area, and the treatments are great. You go to see a doctor upon you arrival and you get a treatment plan according to your personal needs. I am healthy and went for the fun and loved it. You can take short trips to old towns in the vicinity, catch an opera in Bratislava and just enjoy life. Yona S.
we were 7 days and receive 24 different treatement according with the doctor recomandation.the staff is kind, professional, helpfull and verry efficient. the spa is verry clean, nice and comfortable.the rooms are also nice and clean.the location is perfect. it was our first visit and we will come more/
My relatives visit this hotel for the second year in a row. Rooms are comfortable and nice. They were lucky to get room with a view on mountains and swimming pool. There is a good renovated spa building merged with the hotel building. A wide choice of spa procedures. Several spots with mineral water and modern gym with joga and pilates. Very nice and friendly staff. Food is average but good enough. Parents are very happy and asked me to write this review.
Stayed 4 nights in March 2017. Its location is perfect on Spa Island. It is close to the city centre where you can go through the Bridge of Lovers. Spa Island is wonderfull for walking , jogging. It is in the balnea complex/ between Esplanade and Grand Hotel. I would rate it 3 stars. Room was OK, clean but furnished with old furniture. Sheets and towels were clean. Towels- changed daily as well as room service. Breakfast was included and was ok, served as buffet. Swimming pool - outdoor and indoor - is included with accomodation. This is a calm hotel occupied mainly by families and couples, more elderly people. Spa guests, people with muscle and joint diseases. I recommend spa procedures - especially mud treatments. Treatment procedures are on high level. Parking is 1 Euro extra per day.…
You should try the traditional mud retreat (they are specialist in that place ). We tried also massage which has been made from REAL professionals massagers. Next time I wish to go and do more days retreat on that place. ( we made a single day retreat and didn't stay in this hotel)
the hotel is a good hotel the staff are o.k but the supper was bad this is not a food for hotel that has a four star the spa its a very good spa the treatment are in a high level but to fell that it will help you need to stay not less than 14 days
very good location and place, tasty food and you get a lot of it, very good treatments and service. I would recomend on replacing the baths to shower becouse it is hard for old peaple to get in to the bath.