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3 stars - Kongres Hotel Roca is a modern businness hotel in Kosice, providing great service at an attractive price. Available parking, conference hall, restaurant, lobby bar. For all free WIFI.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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This hotel was so dusty and filthy. My cats went directly under the bed when going into the room and oh Lord they came back full with tons of dust. I mean the staff NEVER cleans under the beds. It was so dirty in the air from the dust , I have no words to describe. I will probably not come back here but the only positive things are that is pet friendly, quite good location, ok bed and shower and free breakfast ( that I didn’t eat). All together if they would improve the cleaning probably would be an ok place to stay.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had to cancel my travel plans for this year's 2023 Kosice Peace Marathon so I wasn't actually a guest at the Kongress Roca Hotel.
I had booked my hotel reservation via a WISE wire transfer. It was my first time doing a wire transfer and it took a couple of tries to get the correct Swift/IBAN number. Gabriela made the wire transfer booking & refund process seamless. I received the refund promptly in my bank account within two days.
I hope to visit Kosice and the Kongress Roca Hotel in the future.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent 2nights at this hotel in Kosice, it is 10mins by walk to the old town. Rooms are quite small but modern. Staff is friendly and in family style. Hotel is clean with Loccitane amentists. Hotel jas also congress part. Hotel is situated near trafic road.
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Date of stay: September 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kongreshotelroca, Manažér pre styk s verejnosťou at Kongres Hotel Roca
Responded 18 Sept 2018
Dear guest, thank you very much for your opinion and stay. With best wishes Kongres Hotel Roca team.
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If it will be 3* hotel than I wouldnt say a word. But because it's 4* it's overrated. Lobby, bar, restaurant are good. Breakfast wasn't bad, but not as 4* standard should be. Room was small with strange beds, sink in the room, leaking bathroom and broken toilet flusher. At least there was air conditioning, without that this review will be just 2*.
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Date of stay: July 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kongreshotelroca, Manager at Kongres Hotel Roca
Responded 26 Oct 2016
Dear guest, we appreciate your review and thank you for it. Our hotel is 3* NOT 4. The position of washbasin in the room is designed by architect according to the latest design solutions. We believe that for your next visit to our hotel, we will be able to compensate these observations with our services and good food. Your Congress Hotel Roca team.
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I have booked this hotel for me and 5 friends in order to have the "headquarter" for our trip in Kosice.
The room was small but very practical. The double bed was comfortable and good enough for 2 persons.
Breakfast included with several option and good looking , good smelling things prepared just in front of you so you can be sure everything is fresh made.
If you decide to have dinner as well, then you receive a discount.
Free WiFi available everywhere in the hotel. Good signal with no disturbance or lost signal.
Free parking place.
The are were the hotel is situated is an almost industrial one at 3.5 km after the Kosice entrance. It doesn't look very modern but it is very clean and you have acces to the express road in the direction of Roznava.
The city center is at 1.8 km from the hotel so you can enjoy a walk before you can taste the traditional slovakian food and drink some good beers.
The only negative point that happened to me and some of my friends was the fact that the room key sometimes was suddenly deactivated so I needed to go to reception again.
Bottom line is that the hotel is really worth for business trips , weekends if you are on the move to enjoy seeing things and if you want to have a pleasant place to stay and sleep.
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Date of stay: May 2015
Location
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:The hotel is close to the main street and if you are disturbed by tramways then you should select...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from bwhotelroca, Manager at Kongres Hotel Roca
Responded 4 May 2015
Dear guest, we highly appreciate your review,we are happy that you felt good and comfortable in BEST WESTERN Hotel Roca We believe that our services delight you also for next stay and that you will use our service again. With best regards the team BW Hotel Roca.
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I want to be the 2nd runner to share my experience on this hotel. Your staff was fantastic. The receptionist on duty on 4th Oct 2014 checked me in early in the morning as I was on a night journey from Krakow and allowed me to have breakfast upon check in. The manager even brought her camera charger from home as I was looking for a Canon camera charger. The tram is very convenient for the marathon , only 3 stops to the start and it stays running throughout the race. Meet a group of Thai people the next day. I will recommend this hotel to all my runner friends.
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Date of stay: October 2014
Value
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Look for a room facing the back from 312-318 as it's more quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from bwhotelroca, Manažér pre styk s verejnosťou at Kongres Hotel Roca
Responded 28 Oct 2014
Thank you very much for your review, we appreciate it. We hope that your stay was comfortable and enjoyable. We look forward that you chose our hotel to stay in Kosice. Best regards, BEST WESTERN Hotel Roca team.
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I stayed here during MMM Kosice and it was very nice. The room i got, was small but it was clean. Breakfast was clasis boufet. The Hotel is situated close to the downtown and to start of Marathon. This year i will again attend the marathon and this hotel will be my first choice
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Date of stay: October 2013
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from bwhotelroca, Manager at Kongres Hotel Roca
Responded 22 Jul 2014
Hello, thank you very much for your recommendation and opinion, we are pleased that our hotel is for you again one of the options for accommodation in Kosice.
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Arrived at midnight for check in. Check in could have been faster though the receptionist was friendly and polite. Room size was ok. Can not understand why the wash basin was given inside the room splashing water on to the table which is the continuation of the wash basin platform. Toilet was clean and ok. Sleep quality was good. As it was settled by my company directly, check out was faster. Breakfast spread was good. My friend who too stayed there, enjoyed their hot non veg food they provided. I saw public transport trams just outside the hotel though I did not use it. Short and good stay. J Ganesh
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Date of stay: February 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kongreshotelroca, Manažér pre styk s verejnosťou at Kongres Hotel Roca
Responded 27 Feb 2018
Dear Mr. Ganesh J., we appreciate your review and thank you for it. The position of washbasin in the room is designed by architect according to the latest design solutions. We believe that for your next visit to our hotel, we will be able to compensate these observations with our services and good food. Your Congress Hotel Roca team.
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We spent 1night in Roca. From the begenning: Parking is free. Staff is very, very nice. Cold beer is avalible:) also other beverages and snacks (chips, waffers etc). Room...oh! It was dirty room...sink isnt in bathroom, its in main room (its not mistake;)). There was very noise from the street. Floor was dirty, there was dust everywhere...nobody clean some places and corners for a long time! Sheets were very old, destroyed, ugly! Breakfast was the most funny. We were there for about 30-40minutes. Nobody complements food and bevereges. Can you believe? If cheese or juice finished that was finish:) thats all. Only bread was complements. UGLY sausages, RAW fired eggs!!!! strange omlette. Somebody made new kind of omlette and probably thinks that is very smart and clever...no! Its not like that dear kitchen chef! You know NOTHING about coocking. NOTHING. Floor manager did nothing for all the time, just some stupid things. Crazy hotel:) if I will be boss there I will make Hirioshima! At the and we paid nothig for hotel. Nothing. Information for boss of the hotel: if you want some help or information please contact with me. Good bye and never come back.
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Date of stay: March 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kongreshotelroca, Generálny riaditeľ at Kongres Hotel Roca
Responded 9 May 2017
Dear guest, thank you for your review. Your comments to your accommodation are not justified, after using our services you make every effort to avoid paying. The room did not show signs of impurities except your usual use after the check we made with your presence and 2 executives. Yours sincerely Kongres Hotel Roca. General manager - Ing. Kudičová Gabriela
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The hotel is modern, updated and clean. The hotel is extremely energy efficient, with that being said, the room is quite dark, putting makeup on was a challenge without looking like a clown. There were 3 of us traveling, all females and stayed in the 3 bed rooms. There is a large king sized bed comfortable enough & roomy for non married individuals and the 3rd bed was a couch that converted to a very comfortable bed. If you need privacy while showering, you won't find find it here. The shower is not enclosed in it's own separate room so if modesty is important to you, take that into consideration. The breakfast included in the room rate was Excellent. The price was excellent as well.
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Date of stay: October 2015
Rooms
Cleanliness
Service
Trip type: Travelled with family
Room Tip:The 3 person room had a poor view, but 3 beds made up for the lack of view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kongreshotelroca, Manažér at Kongres Hotel Roca
Responded 15 Jun 2016
Dear guest, thank you for your review, position of washbasin in the room is designed by architect according to the latest design solutions. We believe that for your next visit to our hotel, we will be able to compensate these observations with our services and good food. Your Congress Hotel Roca team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Kosice area.
PRICE RANGE
€73 - €96 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN Hotel Roca
LOCATION
SlovakiaKosice RegionKosice
NUMBER OF ROOMS
57
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.