Rooms are very nice, personal is very pretty and support you, what ever you want. Breakfast is the same like years an can be improved, also the coffee machine is very slow. check in and out are very fast,
I expected much better service and room from 4stars hotel. At the first look the room looked nice, but then - the shower didn't drain well, the tissue box was empty and we got just one vanity kit, even though there were two of us. The bed was pretty hard and thermostat didn´t work properly. The waiter in the reastaurant wasn´t polite at all and the breakfast was quite poor and staff wasn´t profi.
The hotel was really beautiful. Stylish and clean rooms. We liked the location, as we could reach the old city centre within several minutes. Breakfast and staff are okay. Beds are vey comfortable and cosy ;)
The hotel has a good location, but the price for the room is too high for what you get. The room was very small, but the bathroom was spacious and very nice! The reception staff could have been friendlier. The room was also opened in the middle of the night by some drunk teens, which negatively affected the experience. The breakfast was nice, everything was tasty. It is interesting that the check-out time is 10 am and you can stay longer for additional pay.
Location is fine but service is very poor. Rooms weren't cleaned daily, fresh towels only, bed was made but no trash was removed any other excess empty bottles. Could not charge to the room from the bar. The lobby is very sterile, not someplace you would want to visit with friends. Breakfast was okay.
We stayed at hotel Yasmine for 3 days last weekend. Room was on the 10th floor with nice view. Location is great with few minutes walk to the old city centre and right across the road from Kulturfabrik which is good spot for drink and atmosphere. When we checked in we asked receptionist if we can get dinner in the hotel restaurant (steakhouse Montana) and have it charged to the room bill. Receptionist said yes, no problem, however when we came to the restaurant they refused to do so. We had non smoking room, but it was stinky from cigarettes. overall not bad hotel, but nothing special for the price paying.
Very nice looking hotel, close to city center. Unfortunately very bad spring mattress. When you ask on reception regarding better mattress staff just told you that is on all rooms same, and agreed that is not really comfortable as should be but they have no solution for customers. Next time, no thank you...
I know I was in the middle of a covid-19 lockdown, but the hotel offered very limited service. Poor selection of breakfast with no possibility of combinations, and only one discount tee bag in the room for a whole day. Days with lack of room cleaning, and all of this at a very high price, which did not meet up to the service offered. Looking for alternatives next time.
Very good location (near the city center), nice quiet rooms with great view, decent breakfast (could be better though), spacious and free parking lot. We didn’t interfere much with the staff, so I don’t know if they are friendly or helpful.
Stayed for a week on business. Hotel is modern and very clean. Service is wonderful. Food and service in the main restaurant is excellent. Manager Daniel and his team are great. Bed too hard for a 5 star rating, pillows are tiny and controlling room temperature difficult for the winter.