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3.5
#35 of 92 hotels in Bratislava
Location
Cleanliness
Service
Value
Looking for something special? Then Botel Gracia is the right place to visit. Right in the centre of Europe, 3 minutes from Bratislava city centre, beautiful view over the magnificent Danube river and Bratislava castle. Those are just some of things that make this facility so special. Botel after complete renovation awaits your visit.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Harbour View
Budget
Languages Spoken
English, Russian, Croatian, Czech and 3 more
Location
Razusovo Nabrezie, Bratislava 811 02 Slovakia
Name/address in local language
Botel Gracia
482 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The hospitality is not the priority, none worry about out intention, our trip or our needs. The room was a little bit dirty, I think that it was not clear before our arrival. The room's style is old fashion....
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tra il dire e il fare c'è di mezzo il Danubio! Molto carina l'idea del Botel, ma solo l'idea, perché nella pratica è TUTTO da rivedere. Arriviamo in orario per il ceck-in e ci dicono che la cabina non era pronta in quanto i precedenti ospiti l'avevano lasciata in ritardo. Scopriamo in seguito che tutti i nuovi ospiti del giorno erano esattamente nelle ns. medesime condizioni in quanto non era ancora stata consegnata la biancheria pulita. Ok! Un disguido ci può stare! Ma arrivati in camera notiamo: solo due prese (già occupate) per ricaricare, una abat-jour per tre letti, niente phone, niente frigo, tavoletta del water rotta e doccia con scarico otturato. Chiedo alla reception di ovviare almeno agli ultimi due problemi, ma nulla! Ripeti tra te e te che ci starai solo per due notti e tieni duro! La colazione, però, assurda! Dovrebbe essere quella continentale, ma di continentale ha solo le uova cucinate in ben tre modi differenti: sode, strapazzate e in padella. Poi pane (tutto al burro e per chi è intollerante al lattosio è una vera tragedia), un po' di marmellata, nutella, affettati di pessima qualità, 4 mele Verdi e 4 arance! Ah! Sulla pulizia delle posate e delle tazze rimangono ancora delle riserve! Credi, a questo punto, che il peggio tu l'abbia già visto e, invece, torni in camera nel pomeriggio e capisci che non era stata pulita e sistemata, solo le asciugamani buttate in un angolo su un letto. Dopo aver espresso il rammarico per tutto questi problemi, mi hanno solo saputo dire "sorry!". Insomma, non potrei consigliarlo nemmeno al mio miglior nemico!
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The botel is a five minute walk from the centre, and being on the river it is always easy to find your way back to! Brilliant value for money, a triple room has cost around 260 euros between three people including city tax and breakfast. Rooms are clean, breakfast is good and the staff are lovely.
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Date of stay: August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I reserved a river view room, first they tried to give me a dockside room and I said no, then they tried to give me a room with only sky lights and I said no and they finally gave me what I had booked. I should add that I booked two rooms here both river view but I forgot to ask my friends about their room - it was dockside. I got a very good deal on Booking.com. When I went to pay the night before departure they said i had to pay more, I refused but they were quite unhappy about it, the next morning upon leaving I dropped off the key and said I paid last night. I made it about 50 meters from the botel and the receptionist chased after me saying there was a mistake and I had to pay more. I went back inside and she started checking all the paperwork again and I simply said I'm sorry, this is how much I was quoted and I will not pay any more and left. having said all this I would stay here again
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Date of stay: August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good location with it being a five minute walk to the old town and a twenty minute walk to the shopping centre. Nice, friendly staff. Decent breakfast. The room had very few plug sockets and some of them didn't actually work. However the receptionist very kindly gave us a power cable. Secondly, on our second day of our stay in the hotel I happened to come back during the day to collect something. I was informed at reception that I could go up and get my things but they were completing renovations on the hotel and if men came into the room I would have to leave. I was also advised to take anything expensive. I got my stuff and returned to the room that evening to find that some of our stuff was moved and a mirror and coat stand had been erected in the room. I really think that the hotel should have informed all guests beforehand that such renovations would be taking place as I only found out because I happened to go back during the day. Had we not known, we could have left valuables behind thinking they were safe and they could have easily been stolen.
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Date of stay: August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ok la barca d'epoca ecc ecc, ma la moquette che puzza e il letto con il legno scrostato proprio non li accetto! Il bagno in compenso era nuovissimo. Colazione scarsa e solo salata, presenza di dolcì inesistente ed è un peccato perché i dolci slovacchi sono buonissimi! Posizione centrale. Alla reception troppe volte abbiamo trovato ragazze scocciate o totalmente inesperte ( 45 minuti per fare un check-in solo perché si era inceppata la stampante e non sapevano minimamente come risolverlo è un record, eravamo 6 coppie ammassate nell'atrio)
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Date of stay: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room smelled like sewage. Stained sheets. Lurk warm breakfast. Had to chase the Manager to get the response/feedback
I'm overall very disappointed with this hotel. Every hotel has problems, but this is the first one where I had to chase the manager to get the response/feedback. I will definitely not return. Congrats on my first 1-star review on TripAdvisor that I remember giving.
SMELLY ROOM (SEWAGE) This hotel is an anchored boat on the river Danube. The reception staff told me it was because of the heavy rain, that the pressure was pushing the smell out of the sewage pipes. On our first night, I told the reception staff, but he didn't seem interested. My family decided to wait until next day to see whether things would improve. A different reception staff next day passed on the information to housekeeping. When we returned for the day, she suggested that we check out the room first to see what housekeeping had done. the smell was still there, and was barely masked by an electronic air freshner placed in the toilet by housekeeyping. Because we only stayed for 2 nights, my parents decided not to complain. But it seemed like the whole 1st floor was full of sewage smell. It's not acceptable. In the response email from the manager, he acknowledged that it is a problem. So do not stay on their first floor ever, especially on rainy days.
STAINED SHEETS My mother found the stains on the bed sheets, and hair that didn't belong to her. I attached a photo of the stains of the bed sheets to this review. I didn't know what it was, but it looked like someone passed diarrhoea on the sheets and later it dried up. The manager thought it was a stain that can't be cleaned. And I assume that's why this hotel kept using it?
LURK WARM BREAKFAST The hot items (scrambled eggs and sausages) were only slightly warm, but not warm enough. There was only cold milk to go with coffee, not hot milk. Again that manager said we could have asked the staff to heat them up. We guests shouldn't have to go extra miles to fight for the basic things. We expect to be taken good care of.
HAD TO CHASE THE MANAGER (1 week after my complaint) TO GET THE RESPONSE/FEEDBACK I emailed the hotel on a Thursday about 3 issues I had. The Reception acknowledged my email on Friday and forwarded it to their manager. I waited for 1 week and got no reply. I then emailed the Reception again on the following Thursday and eventually got the reply from the manager Patrik. Even that he said "everything could be easily solved right on the hotel when you were here." It sounded like we hotel guests weren't strong or persistent enough or weren't noisy enough, or we could have got better service.
SOME GOOD THINGS ABOUT THIS HOTEL Finally some good things about this hotel: central location. Easy to get to by tram. Walking distance to a large shopping mall. They have a Surf'n'Turf seafood restaurant on the top floor which is amazing. Staff in that restaurant were very helpful, hospitable, positive and proud of their culture. The dining experience was fantastic.
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Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed with my family for 4 nights the service at the front desk good the rooms so dirty ,beds so uncomfortable the pillow you cannot call those pillows this are just paper I didn't enjoy at all my stay here plus the noise from the people at the restaurant or night club all night and when they have events which people should advice you it's incredible how the crazy people there jump dance and make all this noise that doesn't let you to sleep and when you go there at the reception all they said its don't worry will give you a 10% discount of that day Which will take only 4 euros from your total account but that happen when you want to try a cheap and non good service places never again and I won't recommended this place at all these another one that I'm staying in now which is call BOTEL PRESSBURG oh my god what a great place this is a nice botel you should try and it's on the same Danubian river but more clean rooms great and of course nice beds and pillows a decent place to stay
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Date of stay: January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great staff, so helpful, location is perfect(on a boat), close to main square and attractions. The boat hotel have a good and cheap restaurant on roof, great price. Rooms not big but clean and comfortable.
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Date of stay: August 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L aposizione del Botel è favolosa, semplice da raggiungere dalla stazione di bus grazie ai tram e raggiungibile a piedi in pochi minuti. Il personale è abbastanza disponibile e cortese, soprattutto la ragazza, con la reception sempre aperta. Le stanze non sono lussuose ma più che accettabili, l'unica pecca secondo me è l'impossibilità di oscurare meglio le finestre e le luce infastidisce non poco. La colazione è buona e abbondante, come la connessione internet. Lo consiglio a chi non ha mai provato l'esperienza di un Botel, per chi cerca lusso e comfort conviene cercare qualcos altro
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Date of stay: January 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I don't think it has a disco on board, but city centre is within a 5 min walk. The renovation might be finished as I don't remember any works being carried out at Christmas time when I stayed there. They deffinitely serve breakfast on board, but not sure about lunch and dinner meals! Hope this helps! :)
C'è la stazione di bus e tram vicinissima! Ma per Vienna credo che dovresti arrivare alla stazione principale dei bus che sta a 10 minuti circa.
Io ho fatto lo stesso per Bratislava !
Il botel ha alcuni parcheggi (3/4) proprio difronte l'entrata quasi sempre occupati. Tuttavia ha una convenzione con una zona parcheggio interna (si trova a 2/300 metri dal fiume) dove c'è posto. Il parcheggio è molto sorvegliato perché è in zona ambasciate (c'è un posto di controllo della polizia per accedervi) e ha una sbarra di accesso. Io quando ci sono stato non ho pagato alcunché per il servizio. Unica cosa: mi pare che non vi siano zone coperte o tettoie per riparare una moto in caso di pioggia.
There are more places to choose from in the Bratislava area.
PRICE RANGE
€98 - €104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
botel gracia bratislava, botel gracia hotel bratislava
LOCATION
SlovakiaBratislava RegionBratislavaStaré Mesto
NUMBER OF ROOMS
33
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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