We had a great long weekend. The hotel is really nice, modern and has a great location. The staff were very friendly and helpful. The breakfast was good with great choice. We will definitely visit again!
From the moment we arrived to the hotel everything was perfect. Check-in, welcome note in the room, wellness - I must say I didn't experience this kind of service even in many 5 * hotels. One thing I have to underline - breakfast. Even though serving breakfast is undergoing strict rules to protect guests due to COVID-19 pandemic outbreak. Large selection was available, also reflecting need of people who have a food intolerance such as gluten or lactose intolerance.
Hotel overall looks modern, close to the airport and public transport, shopping centre. Beautiful lobby, rooms spacious,well equipped. Nice breakfast with wide variety of food. Only bad experience is right on check in when we had to come twice. First time we waited 20 mins (approx 5 couples in front of us to check in). After 20 mins and not moving in queue we decided to leave as we had wedding to attend. Came later 1 hour, again like 4 groups of people waiting in queue and we had to wait for 1 hour to get our check in done. After complaints to management, they did nothing, no compensation was offered, not even coffee/drink. Maybe this was a one time thing, however ignorance from management and not being able to handle the situation well, makes me think this hotel does not deserve 4*. Dissapointing experience. Moreover, that night there was party in the hotel which lasted until 2am and guests could hear noises/sounds in the rooms. We were acknowledged on this however the sound isolation of meeting rooms could be better.…
It is a good hotel with friendly staff.I've been coming here for years and I like to come back here.It is a pity that the situation around Covid 19 complicates the operation of the hotel and travel. I wish you all the best.
We stayed here for one night. The hotel is very modern, clean and smart. Far better than I had expected. The room was large with comfortable beds and a really good bathroom. The wifi worked well too. It was also very quiet. The reception staff were very helpful when we arrived early too. We did use the spa centre on the 7th floor. Again it was clean and hardly anyone else in there. The pool was cold however and the jacuzzi was not warm enough. it does have a reasonable view though. We had dinner in the bar. The quality of the food is good, however the portions are small and the price high. if you want a cheaper and filling meal it may be better for you to walk to the nearby Avion shopping centre where there are many food outlets.
Together with my colleague and friend, I came to Bratislava for a friends wedding. We stayed for 3 nights in NH Bratislava Gate One Hotel, Slovakia. From day one, we met Richard, FO assistant manager. We were so lucky! This guy is one of the most charismatic and smart employees I've met. We also mention the serious Miroslav, elegant and professional who prepared us one of the best Mojitos, enjoyed inside the chic bar in the NH hotel. I regret that I did not remember other names, thanks from the heart for the entire NH team for their hospitality and quality of service. And by the way, the breakfast is very varied and delicious 😋 Best wishes and regards, Mariana and Jade
Nice staff, yummy breakfast and comfortable bed. All I need for my stays. I also like wellness, its free for guests and not overcrowded. Kids until 12 cannot acess to wellness, so I can rest in peace :)
Had to move rooms to accomdate a football team. Then the Swedish ladies team arrived, droping their dirty laundry on the floor of the main lobby. As a platinum member I wont be using this brand of hotels ever again. Had a resevation until the 22nd Spetember but was told I had to move on the 16th September so checked out and went to a much cleaner hotel in Bratislava. This hotel has lost business from my company and they are sending people there for 6 months and 5 rooms, well done at throwing all that potential money away. Beware of a lady by the name of Fulopova an ignorant arrogant woman if ever I met one. Do yourself a favour and stay at any of the other hotels in Bratislava.
The hotel is really close to Bratislava Airport and just next to a shopping mall. The highway is also in just few hundred meters so it's pretty easily accessible by car. The room was really good with small kids (1 and 4).
My whole family was thrilled with the beautiful and clean rooms. Staff communication was at a very high level and I must emphasize that nice and very helpful people work there. We definitely want to go back there again.
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