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Grand Hotel River Park, a Luxury Collection Hotel, Bratislava

Traveller (659)
View from the Danube Suite, Kempinski Bratislava
Room & Suite (388)
Grand Hotel River Park Bratislava
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About

4.5
#6 of 92 hotels in Bratislava
4.3 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
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Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Family
Languages Spoken
English, German, Slovak
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Fireplace
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
VIP room facilities
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Hotel links
Special Offer:Feed your sense of adventure
928Reviews14Q+A100Room tips

Reviews
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Detailed Reviews
Frank J wrote a review Jun 2022
302 contributions112 helpful votes
4.0 of 5 bubbles
I stayed here for 3 days on a work trip. The pluses:
1. Location is the best. A half mile walk from the Old Town area. The property is facing the River Denube so nice walk/run location the minute you step out of the property.
2. I got the breakfast package and its plentifful and skipped lunch because of the variety of selection. Whats really unique is other than all the standard fruit juices, they have two additional choices of carrot+another vegetable and beats+a fruit. Really enjoyed them to my heart's content
3. Their fitness center (photos attached) is outsized for a hotel property. It is massive and every equipment/free weight you would find at a dedicated health club. Its probably a top 3 fitness center at any hotel I have stayed at. View from the center is pretty awesome as you can see the River Denube on one side and residential area on a hlltop on another.

The not so greats:
1. Food menu is limited to just pizza after 10pm. I realize that at some point hotels have to limit what the kitchen serves and 10pm is good a time as any. But there should be some choice (even cold sandwiches)

2. There is a bit of misdirection as to the pool. Not sure if intended or unintended. You look at the pictures and can assume there is a pool available for guest use. The pool is part of a spa run by a different company and not available for general guest use unless you consume a spa service. I happen to have use of pool voucher but I didn't have time to use it but this is not correct to put the photo on. Any hotel I have been to that puts a picture of a pool is implying that anybody can use it without paying more.

I just want you to be aware of it, thought there are plenty of other good reason to stay at the hotel.
Read more
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jakub Havlicek, Owner at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 19 Jul 2022
Dear Frank, thank you very much for taking your time to share comprehensive review of our hotel. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. Thank you for your compliments pertaining location, breakfast and fitness center. At the same time, we are very sorry to hear that you didn't completely enjoy yourselves and your stay. We are not able to visually separate the photos of the pool. But the information about extra charge for spa could be seen everywhere. We are looking forward to meet you again soon. With kind regards, Hotel Management
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Tian Ai wrote a review Jan 2020
Beijing, China22 contributions25 helpful votes
+1
5.0 of 5 bubbles
We stayed at the hotel for 3 nights during Christmas and loved our time here. Chief concierge Peter was very helpful with planning our trip around the town, and Matus from the restaurant provided attentive and superb services to us everyday and didn’t take time off despite the Christmas holiday season. We had the pleasure to learn about Matus’ hometown Cataj and his studies in Bratislava before starting full time at the hotel, we wish him all the best in the days and years ahead!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MonikaKopsikova, Guest Relations Manager at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 2 Jan 2020
Dear guest, thank you very much for your review of our hotel on TripAdvisor. We are very pleased that you enjoyed your stay with us. We are particularly pleased that the service of our team members, and especially the service of Peter and Matúš, was noteworthy and we will ensure that they get to know that you were impressed with their performance. All of us here in Bratislava look forward to meeting you again and for now, we remain with kind regards. Yours sincerely, Hotel Management
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Dr_Iris_B wrote a review Jun 2022
Ramat Gan, Israel1,325 contribution514 helpful votes
5.0 of 5 bubbles
We spent here 4 nights and it was a very good experience
Using our Marriott suite award, we were upgraded to an amazing suite. This suite always entitled us to a free entry to the spa , and the lounge ( called the grand living room) .

Breakfast offers a great buffet with additional options from the menu.
Very friendly and attentive staff.
Yona, the reception manager was more than helpful with any requests and Christina was always ready to assist and simplify everything
Alex, the concierge was extremely helpful with tips and recommendations.
The hotel is located on the Danube river and is about 30 minutes walk from the old city or 2 stops with the Tram that stops just across the street .
Hopefully will be able to return soon!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jakub Havlicek, Owner at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 19 Jul 2022
Dear guest, thank you very much for taking your time to share comprehensive review of our hotel. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. All of us here in Bratislava look forward to meeting you again! Best regards, Hotel Management.
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LorrColeman wrote a review Dec 2022
Dublin57 contributions7 helpful votes
2.0 of 5 bubbles
Very modern room outside of the city centre. I booked this 5 star hotel as a treat for my friend's 40th birthday after not seeing each other for 3 years due to covid-19. On check-in, I was told breakfast was not included and the hotel itself did not have a pool as advertised but a separate private spa at €35 per person per 24hours. I was very disappointed and requested to upgrade my package to include breakfast and spa access (being willing to pay the extra charges) and I was told this wasn't possible. The reason I booked the hotel was for breakfast and the leisure facilities. It was so wonderful to see my friend and spend time together but I felt the break away had been ruined which broke my heart. Parking was also ridiculously priced at €35 per 24hours. I cancelled my last night's accommodation and booked myself into the Hotel Marrol's 5-star Hotel instead which included breakfast and a welcome drink for less than I was paying in the Grand Hotel River Park for room only. The location is also not as ideal. The tram finishes a little after 11pm so we had to walk back last night in the rain. This hotel may be modern but based on the cost, location and lack of customer service from reception and reservations I would recommend elsewhere for your stay in Bratislava. The room also has no tea/coffee making facilities and even though it advertises castle hill view rooms, from nowhere in the hotel can you see Bratislava Castle (more false advertising).
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jakub Havlicek, Owner at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 12 Dec 2022
Dear Mrs Coleman, thank you very much for sharing your feedback on you recent stay with us. We are very disappointed that we did not meet all your expectations. We were not able to edit your reservation, as your reservation was not direct, but through one of the OTA's. Fact, that the spa access is not free of charge is communicated everywhere. As for your room, the room type is called Castle Hill View, not Castle view, so this is not a false advertising. There is no information anywhere, that you will see the Castle from these rooms. It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava. Kind regards, Hotel Management
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Valerie Y wrote a review Sept 2022
Glen Head, New York98 contributions80 helpful votes
3.0 of 5 bubbles
we stayed one night at this hotel. We were greeted by a front desk attendant (Zuzana) who was not particularly welcoming. The room was average in size and had a side view of the Danube. The worst part (but that's my fault for not checking) was the location about 20 minutes walk from the city which is ok during the day but after dinner not so convenient. Breakfast was very nice but a little expensive. The restaurant was closed for lunch so we ended going next door (which was fine). During our checkout, we were informed that our car service was waiting for us so we were trying to leave in a timely manner but the same Front desk person was busy helping another couple check-in and completely ignored us (not calling for another attendant) . After waiting more than 15 minutes, the concierge took pity on us and let us give them our email so they could send us the bill and check-out. I would not stay here again, the location is too far from town, staff is very uneven and rooms are nothing special.
Read more
Date of stay: August 2022
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jakub Havlicek, Owner at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 2 Oct 2022
Dear Valerie, thank you for a review of Grand Hotel River Park. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services. We are sorry we failed to provide you with an exceptional stay. We hope you will accept our apology and consider giving us another chance to prove we are up to the task of delivering outstanding service and accommodations. It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava. Kind regards, Hotel Management
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dseneker wrote a review Feb 2020
Canada36 contributions52 helpful votes
5.0 of 5 bubbles
This hotel was a fantastic little getaway for my wife and I. We didn't know what to expect from Bratislava (only images from Eurotrip!) but this hotel pleasantly surprised and was indeed part of the Luxury Collection. It is located on the river and is an easy 20 minute walk to the Old Town along the river. The room we had was very luxurious and it was a shame we were only there for one night. We highly recommend this hotel for your stay in Bratislava.
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Date of stay: July 2019
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: ask for a room overlooking the river
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MonikaKopsikova, Guest Relations Manager at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 23 Feb 2020
Dear guest, thank you very much for your review of our hotel on TripAdvisor. We are very pleased that you enjoyed your stay with us and that the facilities and services were exceeding your expectations. Thank you for staying at the Grand Hotel River Park, a Luxury Collection Hotel, Bratislava and we hope you choose to create more memories here whenever your travels bring you back to Bratislava. Yours sincerely, Hotel Management
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flyingbutterwings wrote a review Jan 2023
London126 contributions113 helpful votes
2.0 of 5 bubbles
Like the vast majority of reviews here, I was really disappointed to find out that it costs €35 to use the pool in a hotel that promotes itself as having a gym, pool and spa. For a two night stay for two, you’re looking at €140 Euro extra to have a swim on both days.

It’s also very clear that Marriott Bonvoy loyalty is not recognised here - with literally nothing for my gold status despite politely asking.

It’s such a shame as the rooms are really gorgeous and comfortable and the location is pretty good (but not great). The views of the river are a real bonus and the communal areas are nice. The gym is also fantastic.

It’s such a shame as we were really looking forward to this stay as the final night of our trip and it could have been such a magical experience. :(
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jakub Havlicek, Owner at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 14 Jan 2023
Dear guest, thank you for sharing your experience from your recent stay with us. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services. We are very disappointed that we did not meet all your expectations. Just to clarify, the information about the spa entry free is displayed on all channels, where you are able to book your stay with us, we are not hiding the fee. At the same time, we want to clarify, that you don’t need to pay for the fitness. This information in your review is misleading. Fitness area is complimentary for all the hotel guests. Only to access spa, there is an extra charge for the guests. For the future stay, we recommend to book our Spa package or one of our suites, where the access to spa is included in the rate. It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava. Kind regards, Hotel Management
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Kevin S wrote a review Aug 2023
Tucson, Arizona11 contributions7 helpful votes
2.0 of 5 bubbles
You must be able to buy a 5 star rating because this place certainly falls short. The room is nice but certainly not 5 stars. The mini bar is outrageously overpriced (I know, they all are, but this one would give you the impression you were in Beverly Hills). I asked the desk for a simple thing to make my visit more comfortable, earplugs, and they didn’t have that. I’ve never stayed in a “5 star hotel” that didn’t offer this simple amenity

The breakfast was just bad. For starters they have the audacity to charge €57 for their buffet. I almost burst out laughing! We chose the a la carte option and I made the unfortunate mistake of ordering the omelette. It was absolutely disgusting. It was overcooked and swimming in oil. An omelette shouldn’t be crunchy.

When I booked this they mention some rooms have a hill view. I’d advise against it as we had a lovely view of a cemetery. Bottom line, this is a 3 star hotel posing as a 5 star hotel. You have better options in Bratislava
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jakub Havlicek, Owner at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 8 Aug 2023
Dear KevinCZS, Thank you for a review of Grand Hotel River Park. We do value all the feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services. On the one hand, we are happy to hear that you liked our rooms. On the other hand, we are very disappointed that we did not meet all your expectations. Your opinion is very important to us. In this way, we would like to assure you that all your points will be discussed at the Executive level for improvement. It will be a pleasure for us to make a difference and exceed your expectations during your next visit to Bratislava. Kind regards, Hotel Management
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happiest_girl wrote a review Jun 2023
Moscow, Russia155 contributions48 helpful votes
1.0 of 5 bubbles
I booked this hotel several months in advance for my trip to Bratislava. 20 days later, the reservation supervisor emailed me to say that they had cancelled my reservation due to "the current geopolitical situation and the strict security precautions issued by the local security authority". When I replied, saying that it was unacceptable for the Marriott chain to discriminate based on nationality or any other factor against a loyal customer I'd stayed with even after the major data breaches they'd suffered, they wrote that the date of the below mentioned International Security Conference was set quite late. And due to this fact, their system was open for reservations. As the large international conference requires a lot of security measures, the hotel will be strictly closed during this event and therefore they will not be able to accommodate any other guests. Today I am in Bratislava in another 5 star hotel and I see that the River Park is open and there are rooms available. I hope that someday they will realise that discriminating in any way is contrary to what they stand for and to hospitality in general.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jakub Havlicek, Owner at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 9 Jun 2023
Dear Ms.Zolotova, First and foremost, we deeply apologize for the inconvenience related to your recent stay in Grand Hotel River Park. We would like to assure you that this unfortunate encounter was definitely not based on your nationality or any other discriminating factors. However, the Grand Hotel River Park was strictly reserved for GLOBSEC Bratislava Forum 2023 during 28.05.-31.05.2023. This large international event required a lot of security measures. Therefore, as your stay was planned until 29.5. 2023, we have provided you with an opportunity to relocate to another Marriott hotel in Bratislava. It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava. Kind regards, Hotel Management
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MaxRam wrote a review Oct 2023
Vancouver, Canada54 contributions74 helpful votes
5.0 of 5 bubbles
amazing in all aspects. our suite was perfect . while all staff are great, I must give special mention to the laundry staff that meticulously cleans and irons the crisp linens throughout!! Sheets, pillow cases, napkins, the sheets in the spa... Ive never seen such wonderful linens! Breakfast was outstanding variety buffet , with prosecco and fresh beet juice even as a healthy option!. all servers, Natalia, doorman Martin... Viktoria in the splendid spa...made our trip great . STAY HERE!! easy walk to old town
Read more
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jakub Havlicek, Owner at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Responded 19 Oct 2023
Dear MaxRam, Your review made our day brighter. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide exceptional service to our guests. Sincerely, Hotel Management
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Roonie4 asked a question Dec 2022
Lincoln, United Kingdom197 contributions101 helpful votes
Which rooms have Danube view? Looking at executive rooms but can't find which have the river view.
Answer from SameerDharkar
Mumbai, India124 contributions68 helpful votes
hey , i think it's very safe . me & my wife probably took about 20 minutes to centre , it's a beautiful walk .
Lovely1722 asked a question Jul 2018
Atlanta, Georgia48 contributions20 helpful votes
Are international adapters needed to use my laptop in the room?
Answer from Luis794
Lisboa25 contributions10 helpful votes
no
Linda M wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"Make sure to touch base with Jana!"
Read full review
Samuel H wrote a tip Jun 2023
Washington DC, District of Columbia10 contributions5 helpful votes
4.0 of 5 bubbles
"Keep in kind that the pool is not included in the rate if you’re not in a suite."
Read full review
Alyona L wrote a tip Jan 2023
Vienna, Austria13 contributions5 helpful votes
5.0 of 5 bubbles
"River view"
Read full review
Vanja Vukadinovic wrote a tip Dec 2022
Belgrade, Serbia47 contributions26 helpful votes
5.0 of 5 bubbles
"Spa not included in price"
Read full review
emmanuel obayemi wrote a tip Apr 2022
Nigeria7 contributions
5.0 of 5 bubbles
"There is parking at the hotel ."
Read full review
Not the right property for you?
There are more places to choose from in the Bratislava area.
PRICE RANGE
€199 - €249 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kempinski Hotel River Park Bratislava
LOCATION
SlovakiaBratislava RegionBratislavaStaré Mesto
NUMBER OF ROOMS
231
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND HOTEL RIVER PARK, A LUXURY COLLECTION HOTEL, BRATISLAVA - UPDATED 2024 Reviews & Price Comparison (Slovakia) - Tripadvisor

Frequently Asked Questions about Grand Hotel River Park, a Luxury Collection Hotel, Bratislava
Which popular attractions are close to Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Nearby attractions include Mackafe (cat café) (0.8 km), BrainTeaseLava - more than Escape Room (0.9 km), and UFO Observation Deck (1.2 km).
What are some of the property amenities at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Conveniently located restaurants include Modrá Hviezda / Blue Star, UFO Reštaurácia, and Drak&Finch.
Are there opportunities to exercise at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel River Park, a Luxury Collection Hotel, Bratislava offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
The staff speaks multiple languages, including English, German, and Slovak.
Are there any historical sites close to Grand Hotel River Park, a Luxury Collection Hotel, Bratislava?
Many travellers enjoy visiting Old Town Hall (1.4 km), Michalska Brana (1.3 km), and St. Martin's Cathedral (Dom svateho Martina) (1.1 km).
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