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Mercure Budapest City Center

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Mercure Budapest City Center
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2,238 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
Belfast, United Kingdom
Reviewed 2 days ago NEW

We booked two rooms for 3 nights for ourselves and our daughter. On arrival, we were assigned 2 rooms on the 4th floor which were discracefully dirty with filthy carpets and cleary unfit for habitation. We complained to the front desk that these were not what we saw on the website, and were offered 2 alternative (so called privilege rooms)...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jamesjI5933KQ
Reviewed 3 days ago NEW

I spent just one night at Mercure Budapest for a special occasion (my friend's birthday), and my choice was well rewarded. On arrival we found a welcome card and a bottle of Prosecco in the room (which was upgraded by the way). The hotel has a very convenient location, right in the city center of the modern area of the...

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Helpful?
Thank Francesco P
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Francesco P, We highly appreciate your positive feedback about your stay with us. We are very proud to read that the service provided by our team exceeded your expectations and that you especially liked our central location that all interesting points of the capital are within walking distance. We hope that there will be a next occasion for us...

Reviewed 4 days ago NEWvia mobile

Spent 3 nights here. Room was a lovely size, very clean with all the amenities we needed. Breakfast was included in our package and was also very good. Good value for money. The hotel location is perfect in Pest on Vaci Utca so ideal for pretty much anywhere and in the hub of restaurants and shops. The Italian restaurant next...

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Helpful?
Thank Gabbi E
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Gabbi E, Thank you very much for your feedback. We are greatly interested in all of your remarks you made concerning our location and services. We are glad to receive your compliments and we are all delighted to hear that you had a very nice stay with us. We are terribly sorry that you were not satisfied with the...

Mumbai (Bombay), India
Reviewed 1 week ago NEWvia mobile

The hotel is located in the important locality of vaci utca and hence it is good idea to select the hotel. Rooms are average, staff is hospitable but has to be reminded of what you need. Bathroom is too small. People on business trips should find this hotel good place to stay. Breakfast served is almost the same though good.

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Helpful?
Thank Ankit S
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Ankit S, Thank you very much for taking the time to share you thoughts concerning your stay in our hotel. We were greatly interested by all of your remarks you made concerning our location, staff and services. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we...

Reviewed 1 week ago via mobile

The hotel in right on vaci st. Really close to Danube and about 5 min. walking from the closed roof market. It's about 15 minutes walk from all the restaurant and pubs in the Jewish quarter. The rooms are average, not that big and simple. It was very clean and neat. The staff was very helpful and friendly. The breakfast...

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Helpful?
Thank Tomer6
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Tomer6, Thank you very much for taking the time to share your experience with us. We are very happy to read that you had a pleasant stay with us. It is my special pleasure that you found our staff helpful and friendly. I'm sure that your positive feedback is the best source of motivation for my team. I look...

Czarnorzeki, Poland
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank 3przadki
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Moscow, Russia
Reviewed 2 weeks ago

Are there all 4-star Accor Hotel so bad like this one? Rooms looks like it older than 100 years. All furniture in such bad condition... it deserves not more then 2-stars. Dirty badlinen, there are no toothbrush and toothpaste, there are no slippers, there is no dressing gown. Mattresses in rooms are deformed by many years. First room was so...

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Helpful?
Thank Militaur
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Militaur, Thank you for taking the time to share with us your experience at the Mercure Budapest City Center. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 2 weeks ago

The location of the hotel is excellent and the staff was very friendly. We got a nice newly renovated modern room. Two brand new beds were pushed together with a special topper so we hardly noticed it. Our little daughter was sleeping between us and she liked the bed :-) The breakfast was rich and tasty!

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Thank Zoltán P
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Zoltan P, We appreciate your positive feedback about your stay with us. We are very proud to read that your experience exceeded your expectations and that you were very satisfied with our brand new room. It is great to read that you were impressed by the comfort and design of the room. Your satisfaction is a great source of...

Ljubljana, Slovenia
Reviewed 3 weeks ago

I stayed at the renovated section of the hotel, so I can only speak of the part I have seen. The room was amazing, huge comfy bed, no noise, spotless and just charming.I could park my car at the garage although I suggest you book the spot in advance.There are two entrances to the hotel so make sure you know...

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Thank Dragana S
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Dragana S, Thank you so much for sharing your wonderful review on Tripadvisor. We are all pleased to read your nice comments and we are very delighted to read that you have such a memorable stay with us. It is my special pleasure to read that you liked the design and the comfort of our freshly renovated room. Please...

Timisoara, Timis, Romania
Reviewed 3 weeks ago

Greatest of this place is its location. Almost in the heart of the city it should be the logical choice for all travelers who use public transport or walking. Car parking is a bit complicated, as the main street to the garage is blocked by a construction site. Finding your way around is not always so obvious. Hotel needs a...

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Helpful?
Thank Sza_bee
MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Sza_bee, Thank you very much for taking the time to share your experience about your stay in our hotel. We are all pleased to read that you were very satisfied with our central location and could benefit from it. At the same time we are sorry to read your negative comments about our rooms, corridors. Please be assured that...

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Staying in District V / Inner City

Neighbourhood Profile
District V / Inner City
Discover the Inner City along the banks of the Danube, with its fashionable shops and iconic buildings. The Inner-City Parish Church and St. Stephen’s Basilica stand out as two of the finest examples of architecture in the area. If you are still hunting for more historical treats, then the ruins of the medieval city walls on Kecskeméti Utca are a must-visit while the Soviet War Memorial is also worthy of attention and relevant to Hungary’s more recent history. If shopping is on your itinerary, then be prepared: the market squares in this area are an absolute delight, particularly during the Christmas period, but even throughout the year you’ll find the latest trends in the shops on Vaci Utca.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Budapest City Center hotel is located in an exclusive area, in the historical, shopping and business center, in Váci street. It is the only 4* hotel in Budapest which is surrounded by a pedestrian precinct. The main sightseeing attractions of the capital are within walking distance or can be easily reached by underground or other public transport. Discover Budapest - the city of senses - and enjoy every minutes of a special and unforgettable stay in our hotel. Business guests will appreciate the use of free WiFi Internet access and the indoor parking facility. ... more   less 

Additional Information about Mercure Budapest City Center

Address: Vaci utca 20, Budapest 1052, Hungary (Formerly Taverna Hotel)
Region: Hungary > Central Hungary > Budapest > District V / Inner City
Price Range: €67 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Budapest City Center 4*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and ACCOR so you can book your Mercure Budapest City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Budapest City Hotel Budapest
Accor Budapest City Center
Hotel Style:
#63 Business Hotel in Budapest
#72 Luxury Hotel in Budapest
#75 Romantic Hotel in Budapest
#80 Family Hotel in Budapest
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Budapest City Center staff and other travellers.
26 questions
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Questions? Get answers from Mercure Budapest City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent location”
 of 5 bubbles dacanovisad, 17 Jan 2017 | Read review
“try not to get a room over looking the back entrance to hotel as the bar/restaurant directly opposite and can be quite noisy.”
 of 5 bubbles RuthyUK, 9 Jan 2017 | Read review
“Definitely upgrade. Cost £120 per night per room and provided good value as it saved us money on other things.”
 of 5 bubbles fmrsar, 4 Jan 2017 | Read review
“Fourth floor at the front.”
 of 5 bubbles margaretg381, 29 Dec 2016 | Read review
“Ask for room on back side if you want a quiet room”
 of 5 bubbles 476donc, 3 Dec 2016 | Read review
5 of 5