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Hotel Neptun - LifeClass Hotels & Spa

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171 Reviews from our TripAdvisor Community

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Showing 18: English reviews
London, United Kingdom
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 February 2016

I stayed in Neptun for a few days to enjoy spa. I loved the option of getting everywhere in a bathrobe. Both breakfast and dinner were adequate with plenty of choice. Room was quite large, with a fabulous view, and clean. It is quite expensive though, and you have to pay to use the hotel robe.

Helpful?
1 Thank Carribean-fan0311
Sofia, Bulgaria
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 September 2015

The hotel is really lovely, with beautiful sea views, spacious and clean rooms, very comfortable beds and all the necessary for a 4-star amenities.Really I recommend it for a wonderful holiday. The only disappointment was the food in the restaurant, which was extremely tasteless and lacked variety.

Helpful?
1 Thank Milena G
Bari
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2015

A hotel without reception where but also the air you breathe you pay ! Never again! A hotel where you pay the bathrobes, towels and sun loungers with a cost per day absurd with a 4 star hotel! We rest out one night because there was'nt the reception!

Review collected in partnership with Galahotels.com

Helpful?
2 Thank Lupetto627
Toronto, Canada
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 May 2015

I spent a week at the Hotel Neptun. The points raised by other commentators about difficulties in finding the reception are totally true; yes, it’s as bad as they say. You first have to walk uphill on a side street, then go through the spa, then go up an elevator, and then walk down a long corridor just to get... More 

Helpful?
1 Thank ArtsTravelerer
Belgrade, Serbia
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 January 2015

I've travelled to Portorose for 5th time this January. I've spent several holidays, mostly summer (August and September) in LifeClass Hotels in Portorose - Grand palace and Apollo. For the first time this year I chose Neptun, being part of the chain and offering great prices at holiday season. During winter the check in is done in Apollo hotel reception,... More 

Helpful?
1 Thank Jelichica
Bovec, Slovenia
1 review
Reviewed 2 November 2014

Nice and clean hotel, the location is perfect.We had some problems with our key/card, which was quite annoying and the first night the room was very cold. They solved the problem the next day. The food was average, I would expect better variety for a 4 star hotel. The pools are great.

Helpful?
Thank Tija7
Ljubljana, Slovenia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2014

Overall it is an average hotel. The new pools are nice, but not very clean (the toiletes and the floor needs to be cleaned more often). The room is spacious, a view of the sea was beautifull, but also the room was not very clean. All staff was nice and friendly. Breakfast o.k. but dinner is below average (the variety... More 

Helpful?
2 Thank nika l
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014

everything was very good. The new thermal pools are very nice, including the terrace and whirlpool. The breakfast and dinner buffets are good. The rooms are spacious. Recommended for families with children, especially for the non-summer crowds of Portoroz. The services are good.

Helpful?
1 Thank fulvio b
Ljubljana, Slovenia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 July 2014

Overall it was very good. The room we got was more than nice, considering we got an upgrade to a room with a view of the sea. Excellent view. The room is spacious, the bathroom as well. The room has all amenities of a four-star hotel. Staff is extremely nice, helpful, friendly. From the reception to the bartender to housekeeping... More 

Helpful?
Thank Mojca003
Northen Ireland
Level Contributor
208 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 12 July 2014

We managed to find the hotel ok. Although there seemed to be a problem with our booking even though we had confirmation form the hotel. Thankfully this only took a short while to resolve. We eventually found our way through thew maze of corridors, doors etc to find our hotel room. It looks at though the Neptun hotel has been... More 

Helpful?
2 Thank Tully22

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Welcome to the hotel, situated on a tranquil location above the main Portoroz promenade in the vicinity of the sea. Its comfortable rooms and the nearby pine tree garden make it an ideal choice for families. A covered passage connects the hotel to the Terme & Wellness LifeClass and the refurbished swimming pools with the thermal prehistoric sea. ... more   less 

Additional Information about Hotel Neptun - LifeClass Hotels & Spa

Address: Obala 33, Portoroz 6320, Slovenia
Region: Slovenia > Slovenian Littoral Region > Portoroz
Price Range: €87 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Neptun - LifeClass Hotels & Spa 4*
Number of rooms: 87
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Hotel Style:
#4 Family Hotel in Portoroz
#7 Spa Hotel in Portoroz
#7 On the Beach Hotel in Portoroz
#8 Luxury Hotel in Portoroz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Neptun - LifeClass Hotels & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floors and sea view...”
 of 5 bubbles Jelichica, 11 Jan 2015 | Read review
“If your room is facing the sea you will expect terrible noise from the street events and concerts (starting Friday night). During weekend it's better to be on the other side.”
 of 5 bubbles Masha1cat, 3 Sep 2013 | Read review
“Ask for sea view room”
 of 5 bubbles BranislavL, 19 Jun 2012 | Read review
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