I’ve been asked to leave a review of this hotel, one word for it, HORRIBLE! Its a bad dream,bad joke! I paid nearly £120 per night for a superior room and the only superior things were complete lack of customer service and understanding of basic hospitality standards. Tiny, airless, badly designed, decorated room, one flat pillow per person, almost nonexistent blanket, this room was not cleaned for 6 days. Housekeeping was changing towels, but not cleaning, no toiletries have been replaced for the duration of our stay, kettle didn’t work and after I complained to the receptionist it was replaced with another horrendous looking appliance, which I didn’t dare to use for the fear of getting food poisoning. Reception personnel needs to be mentioned separately; unhelpful, rude,even aggressive, as though they couldn’t hear or understand me. This is international hotel where they suppose to speak and understand English. I am a well travelled person and have never come across such appalling attitude to customers. Breakfast very simple with horrible bakery, no choice of bread and smoking margarine instead of butter. I feel I have been robbed! Found fantastic, spacious ,clean hotel in the centre of city for the same price. Will I recommend this hotel? A definite NO, avoid at all costs!! Shame on you!!!…
I am here with my mum, who evacuated from Kyiv, waiting for UK visa to be granted. 5 days ago standard room for 2 people cost 280 zlotys, from 9th March it cost 550 zlotys. Hotel is full and people have no other choice but to pay increased price. This is absolutely disgraceful to make money on people's misery. Hotel management should be ashamed of this.
Really nice modern hotel, great and friendly environment The apartment we had was amazing So much great space and room to move around A toilet and a separate bathroom was great Close to the airport, only 10zl with Uber or 20zl with the taxi drivers waiting outside
If you need just a small room by the airport, this hotel is for you. The whole room including bathroom is about 8 ft by 13 ft. The room has a big bed, TV, table stand, little closet, mirror, shower , toilet and sink. The bathroom has irredescent blue Sicis tiled...which I love since I have them in my bathroom. Very efficient and compact room. The food is average at breakfast and dinner. It served my purposes when my flight was canceled until the next day.
Well located near the airport and you don’t notice any airplanes. Modern, clean and in good condition. Rooms minimal and small but good enough. Breakfast buffet surprisingly good with a large choice. Bar restaurant below average, service patchy, choice limited.
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