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Sheraton Grand Warsaw

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ul. Boleslawa Prusa 2, Warsaw 00-493 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (256)
Room & Suite (82)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand Warsaw
Updated 21/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 159 hotels in Warsaw
Travellers' Choice
Sheraton Grand Warsaw hotel, with its newly renovated lobby and on-site restaurants, is a great place for both business and leisure guests. Situated steps away from the city's liveliest bars and cafes, high-end shopping, green landmarks, eminent embassies and historic spots, the hotel provides visitors with the highest standards with its 350 fully renovated rooms and suites. New spaces on the ground floor including community table guarantee an ideal atmosphere to work, meet and relax. For those looking for event options, Sheraton Grand Warsaw provides modern, fully-equipped meeting rooms with experience accompany of the experience team. Book your stay and discover all that the hotel has to offer.
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Location

Full view
90Good for walkers
Grade: 90 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
ul. Boleslawa Prusa 2, Warsaw 00-493 Poland
Name/address in local language
Getting there
Frederic Chopin Airport8 kmSee all flights
Warsaw-Modlin Mazovia Airport36 kmSee all flights
Plac KonstytucjiWarsaw Metro10 min
CentrumWarsaw Metro13 min
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1916Reviews25Q+A100Room tips
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drdennis2 wrote a review 18 Sep
London, United Kingdom58 contributions25 helpful votes
I have regularly stayed at the Sheraton Warsaw Grand since it opened over 20 years ago. This past week, I visited for a number of days since I was finally able to travel to Poland after 19 months lockdown. Although I do not like the new lobby remodel, and feel that the older version was much better, everything remained wonderfully consistent. Staying at the Sheraton Warsaw is like coming home again. I am remembered, appreciated and treated like a special guest. Alexandra, the front desk manager is wonderful. She can solve any problem you might have. The rooms are all large and spacious decorated beautifully, and are extremely clean and taken care of. The beds are heaven on earth to sleep in. The InAsia Restaurant run by Marcin Sasin, is one of the best in all categories in Warsaw. Wonderful, perfectly prepared Asian fusion is on the menu. Lobster can even be arranged with several days' advance notice! Piotras, the current chef, has become outstanding at preparing these dishes. In the front are Martyna, Mirka, Ania, and Rafal, professional servers who have worked in this restaurant almost since the beginning. They have a class and style that can be compared to the best French restaurant. They truly care about each and every diner who visits. Finally, please note, that by emailing the property, they can arrange an airport or train station pick up and transfer in both directions, saving the uncertainty of Warsaw taxi drivers. I highly recommend using this service to travel to and from the property.
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Date of stay: September 2021
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Room Tip: If you have trouble walking, ask for a room near the elevators. Rooms are generally larger than...
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humis wrote a review 4 Sep
Feasterville, Pennsylvania61 contributions33 helpful votes
We felt that the hotel was little out-dated in terms of decor. Good location and the room service food was great. Our Border Collie - Bobby was treated with respect at al the times. They do charge pet cleaning fee, which is understandable. Overall OK hotel in the heart of Warsaw
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Date of stay: August 2021
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 3 days ago
Dear Guest, Thank you for taking the time to write this review and share your opinion. We are glad you find service of our employees respectful to all of our guests. It will be our pleasure to host you back in the future. With kind regards Sheraton Grand Warsaw
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billybob wrote a review 1 Sep
Lancashire, United Kingdom79 contributions31 helpful votes
this was one of the worst experiences of my life I was acutely unwell and asked for an ambulance which they refused and made me use a hotel car which they charge me for to dump me at a local hospital, when I returned I was left in the hotel room for four days no one checked if I was okay or not when I checked out I Not asked how the stay was I asked for the managers email address and was told they are not allowed to give it out
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 2 weeks ago
Dear Guest Thank you for taking the time to share your experience. Please accept our sincere apologies for experienced inconveniences and lack of follow up on your well-being during the stay. This is not indicative of our usual level of service and hospitality. Our General Manager is in direct contact with you to apologize and to discuss further. We truly hope to regain your trust and receive a chance to welcome you back in the future. With kind regards Sheraton Grand Warsaw
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WoJo wrote a review Aug 2021
New Haven, Connecticut100 contributions31 helpful votes
Well appointed hotel with large, comfortable rooms, spacious bathrooms with full appointments. Very comfortable beds. The gym is open 24 hours, large space with full set of equipment. Very friendly and professional staff. Great breakfast buffet.
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Date of stay: August 2021
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 3 days ago
Dear Wojtekb566 Your review and all positive comments are highly appreciated. We are glad you enjoyed comfortable room, well equipped gym, great breakfast and friendly staff. We are looking forward to your next visits. With kind regards Sheraton Grand Warsaw
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725Izabella wrote a review Aug 2021
Poznan, Poland69 contributions34 helpful votes
After pandemic months I am back travelling. Many things has changed overall but Sheraton hotel in Warsaw remains my favourite destination in Warsaw. Here I can feel the city spirit with walking distance to most of city tourists attractions and great place for morning park walk or jogging. Restaurants? Anything you like is nearby. The hotel is very clean. The rooms are large and comfortable, that is one of the most important factors for me, when travelling business or with family. What I like the most about this place is hospitality that did not changed - you feel like being very welcome. The only thing I am missing is lounge club in it's original place. Currently it is combined with restaurant and I feel like missing some privacy. From the other side, food is very good and breakfast buffet is very good as well. I like to be back.
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Date of stay: August 2021
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Trip type: Travelled on business
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 8 Aug 2021
Dear Izabella Your loyalty is highly appreciated. It is our pleasure to remain your favorite hotel in the city. Thank you for this detailed and descriptive review. See you back in coming future. With kind regards Sheraton Grand Warsaw
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LOCATION
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Południowe
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Frequently Asked Questions about Sheraton Grand Warsaw
Which popular attractions are close to Sheraton Grand Warsaw?
Nearby attractions include Muzeum Wojska Polskiego (0.4 km), National Museum in Warsaw (0.5 km), and Coctail Bar Max & Dom Whisky (0.5 km).
What are some of the property amenities at Sheraton Grand Warsaw?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Grand Warsaw?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at Sheraton Grand Warsaw?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Warsaw?
Yes, a parking garage is available to guests.
What are some restaurants close to Sheraton Grand Warsaw?
Conveniently located restaurants include InAzia, Rusiko Restaurant, and alewino.
Are there opportunities to exercise at Sheraton Grand Warsaw?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Sheraton Grand Warsaw have an airport shuttle?
Yes, Sheraton Grand Warsaw offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sheraton Grand Warsaw located near the city centre?
Yes, it is 0.9 km away from the centre of Warsaw.
Are any cleaning services offered at Sheraton Grand Warsaw?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand Warsaw offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.