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Love the location. Close everywhere.
My friends stayed on 9th floor I have stayed on 19 floor. We had nice coffee machine, and bottles of water replaced every day. Which was very nice.
Room was OK tidy and clean with a wallpaper of some kind...More
The hotel is situated in the city centre - it is very convenient location. The staff was helping, however, my colleague came late in the evening on the 15th of April and a reception girl was not friendly, couldn't find a key and even didn't...More
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Room quite spacious, good shower and decent sized bed. Tea/Coffee facilites rather poor (paper cups with plastic cups in bathroom). Good view from room as we were on floor 22. Hotel appears to cater for large student groups so noise level at times was a...More
Response from Kasia F, Guest Experience Desk at Novotel Warszawa CentrumResponded 3 days ago
Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a...More
I am sorry to contradict you but the room I had booked and purchased on your official website was an executive one. So, as you continue in your attitude of impropriety and lie, the excuses are not accepted because to give an apology it is...More
The hotel is nicely located.
The service however is disappointing. During online check-in I asked them a question to which they never replied. I also don‘t understand the purpose of online check-in since you have to wait in line at reception anyway.
The rooms can...More
Thank Alexander S
Response from Kasia F, Guest Relations Manager at Novotel Warszawa CentrumResponded 1 week ago
We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum.
We are really sorry that we have not met with your expectations. For this reason, please accept my sincerest apologies.
We are also sorry for the situation you have...More
Response from Zbyszek T | Reviewed this property |
Yes the hotel has a parking - it is a parking that everybody can use, but remember not to pay at cash machine but at reception. It is 40 PLN / day istead of, if I remeber well 120 PLN / day at cash machine. It is a multi... More
Yes the hotel has a parking - it is a parking that everybody can use, but remember not to pay at cash machine but at reception. It is 40 PLN / day istead of, if I remeber well 120 PLN / day at cash machine. It is a multi storey parking on a neighbour street (the hotel is on the right hand side on the crossroads and the parking is on the left hand side). There is no lift in the parking lot so remember that the higher you park the longer walk on the staircase with suitcases.