Novotel Warszawa Centrum
ul Marszalkowska 94/98, Warsaw 00-510 Poland
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Room & Suite (1610)
Dining (148)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#26 of 167 hotels in Warsaw
Location
Cleanliness
Service
Value
Travellers' Choice
Excellent conference facilities and WiFi internet make the Novotel Warsawa Centrum ideal for a business trip. This 4 star hotel in the heart of Warsaw is also perfect for your next holiday. Dine in a unique NovoSquare Lounge Bar serving excellent international and local cuisine. Relax or meet friends enjoying aromatic coffee and sweets in a relaxing NovoSquare Bar. Get a workout with a view in our wellness centre with gym and sauna on level 31. Close to the iconic Palace of Culture and Science and 500 m from the railway station with a convenient connection to the airport.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Taxi service
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 3 more
Location
100Great for walkers
Grade: 100 out of 100
321Restaurantswithin 0.5 km
67Attractionswithin 0.5 km
ul Marszalkowska 94/98, Warsaw 00-510 Poland
Name/address in local language
Getting there
CentrumWarsaw Metro3 min
Warszawa Centralna9 min
Car HireSee all Warsaw car hire
6204Reviews95Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Most Recent
We only spent overnight here, we were with group tour and yet the reception assisted us with check-in very swiftly. Food- food and wine was delightful because of its variety and staff were very attentive to our requests. Breakfast was also fantastic because of the full breakfast choices. Room-comfortable and huge Space for me and my hubby with all the closet and toiletries made available. Wifi-fast internet connection Customer Service- excellent! Location-it was not an issue for us because we have tour bus for pick-up and drop off. I highly recommend this hotel
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Date of stay: November 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Check in process was quick and I was given late check out free of charge by Mr. Piotr. The hotel is a nice modern property, at very good location and hotel staff members are very cordial and helpful
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zuzanna Makowska, Guest Services / Front Office at Novotel Warszawa Centrum
Responded 1 week ago
We are grateful for your kind words about your stay in our hotel. We are glad that the standard of our hotel and service met your expectations. It is a pleasure for us, to hear that you were satisfied with our service. We hope that you will be able to visit us again. Kind Regards, Kornelia, Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very comfortable room, friendly stuff and delicious breakfast in center of Warsaw. The room just after renovation. Mattress was soft but I prefer a bit harder - a matter of taste. The price was very reasonable.
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I've had a great experience staying on this hotel. The staff is very helpful, all our wishes where answered and quickly. I would like to mention Piotr from the front desk who above and beyond to help get the best rooms and as quickly as possible. Also the room sercive was very nice, the prices were ok and it arrived really fast. Breakfast is rich and everyone can find something to eat. Will definitely come back. Thank you!
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zuzanna Makowska, Guest Services / Front Office at Novotel Warszawa Centrum
Responded 4 weeks ago
Dear Guest, Thank you very much for such a positive opinion, it is a nice gesture for us. We are satisfied that breakfast met you expectations. We are also very grateful for the personal distinction of an employee of our hotel. Your kind words were, of course, delivered personally. We hope to see you again soon! Kind regards, Zuzanna Makowska - Guest Satisfaction Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service is excellent, very friendly & professional! The room was very spacious and comfortable. Piotr was happy to advise on what the hotel had to offer & some ideas about Warsaw - will definitely be using again.
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zuzanna Makowska, Guest Services / Front Office at Novotel Warszawa Centrum
Responded 4 weeks ago
Dear Guest, Thank you very much for such a positive opinion, it is a nice gesture for us. We are also very grateful for the personal distinction of an employee of our hotel. Your kind words were, of course, delivered personally. We hope to see you again soon! Kind regards,, Zuzanna Makowska - Guest Satisfaction Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to say thank to the great service at the hotel and especially to Kasia the manager in the dining room. Kasia who makes sure that every guest receives the best service available. This is the best hotel in warsaw!
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zuzanna Makowska, Guest Services / Front Office at Novotel Warszawa Centrum
Responded 4 weeks ago
Dear Guest, Thank you very much for such a positive opinion, it is a nice gesture for us. We are also very grateful for the personal distinction of an employee of our hotel. Your kind words were, of course, delivered personally. We hope to see you again soon! Kind regards,, Zuzanna Makowska - Guest Satisfaction Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is renovating the rooms, while people are staying in it. Due to health issues we had to be in our room at about 4 in the afternoon and we suffered drilling noises that literally forced us out of the room. When we complained they asked us to go to the reception to fix this; when we went there they told us they cannot do anything about it because "you are here with a group". So what? This is just bad service, especially coming from a Novotel Hotel chain. To be honest we expected at least something like a compensation e.g. the Hotel to offer us a free drink at the bar to pass the time until the drilling is over, but there was no such offer... On top of that, the room had a problem on the right side of the bed, as you can see in the picture there are only like 25cm from the bed to the wall, which makes going to bed extremely difficult and uncomfortable. The bathroom was old and difficult to use with an old style "dangerous-to-slip" bath tub. Breakfast was basic; I expected more from a Novotel Skyscraper Hotel. All and all, I do not recommend this Hotel. …
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Arriving at the hotel primarily from Marszałkowska Street, there is a problem with the taxi driveway because there are cars parked by some company that works for the hotel and I believe that they are only blocking the place, they should have a more interesting place to park and stand all day because every time a taxi arrives it has to reverse I left with four luggages and had a very big problem to get to the hotel so this company I think they should change the parking place of their luxury cars a bit.Efficient check in. The lady we met around 6:00 pm was very committed to give us a very nice room I think it was very fine then We got to the room We were greeted by One gentleman with refreshments for regular guests of Accor. Then we went to the lobby to take advantage of the Welcome drink and unfortunately we ran into a problem because the only hotel in Europe that does not accept guests at the bar there are only employees at the bar because after covid They are banned I don't know why the ban is what it is about visiting a different hotel every day I was deeply shocked every time I went to the lobby at the bar I talk to the staff I talk to other guests life is so normal maybe there is still covid in this hotel Maybe you need to wear masks The first time I met That's why we didn't even finish our welcome drink and left the hotel to another place in Warsaw where there was a normal bar. The room was very nice clean tidy large with all cosmetics so there are no complaints here very nice gym with sauna everything is also very efficient then we wanted to check out in the morning with points and card to pay for part of the stay and here was the problem the lady probably didn't know the system very well because It took over 20 minutes good thing I was early in the morning Because if I had come around 10:00 11:00 I think I would have been there in 3 hours I think some of the staff at the front desk should know more about the chord system so that it would go much more smoothly…
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Novotel Warszawa Centrum, Guest Services / Front Office at Novotel Warszawa Centrum
Responded 20 Apr 2023
First of all, we would like to thank you for your substantive comment. Thanks to such feedback we can learn from the situation and make the improvements in our services. We are grateful for the appreciation of some of our employees. The comments about our services are the most valuable for us. I would also like to inform you that our hotel taxi drivers have a special designated place in front of the hotel to be always ready whenever our guests need a ride. We have a special place behind the hotel for our guests to unpack their languages next to Nowogrodzka street. We are really glad that you liked the room and facilities as well as gym and sauna. Thank you for letting us know about the problem at check-out. Of course we will prioritize training our employees in this area. Also, we would be very grateful if you could tell us a little more about the situation in the bar. Please contact us by email at H3383- GR1@accor.com. We are very interested in the satisfaction of our guests, so we would like to know what exactly went wrong and what we can change to prevent such situation for happening in the future. We do not want your experience from this stay to affect you choosing our hotel in the future. So please next time when you want to make a reservation with us write directly to me at email above. I will personally make sure that everything goes as it should. Hope to see you back in our hotel 😊 Zuzanna Makowska- Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel is in the center. There is parking. Very tasty breakfasts. Piotr is a very pleasant manager at the hotel reception. He offered us a better room, helped us in everything, was very polite. I liked everything very much.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zuzanna Makowska, Guest Services / Front Office at Novotel Warszawa Centrum
Responded 4 weeks ago
Dear Guest, Thank you very much for such a positive opinion, it is a nice gesture for us. We are also very grateful for the personal distinction of an employee of our hotel. Your kind words were, of course, delivered personally. We hope to see you again soon! Kind regards, Zuzanna Makowska - Guest Satisfaction Specialist
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was great. The stuff is super nice. The room beautiful and cosy. Bathroom could be a bit higher but okay. Breakfast was delicious. The views on Warsaw also nice. Recommend, I'll definitely use that hotel again.
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$85 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel warszawa centrum hotel warsaw, novotel hotel warsaw, novotel hotel warszawa centrum, novotel warsaw, warsaw novotel
FORMERLY KNOWN AS
Forum Hotel
LOCATION
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Południowe
NUMBER OF ROOMS
742
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Claim Your ListingNOVOTEL WARSZAWA CENTRUM - Now €71 (Was €̶8̶0̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Warsaw, Poland) - Tripadvisor
Frequently Asked Questions about Novotel Warszawa Centrum
Which popular attractions are close to Novotel Warszawa Centrum?
Nearby attractions include Photoplasticon (0.3 km), Weles (0.4 km), and Escape Plan - Real Life Escape Game (0.5 km).
What are some of the property amenities at Novotel Warszawa Centrum?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Warszawa Centrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Warszawa Centrum?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Novotel Warszawa Centrum?
Conveniently located restaurants include Restauracja Future & Wine, Reforma Urban, and Żebra i Kości Restauracja.
Are there opportunities to exercise at Novotel Warszawa Centrum?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Novotel Warszawa Centrum have airport transportation?
Yes, Novotel Warszawa Centrum offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Novotel Warszawa Centrum located near the city centre?
Yes, it is 0.06 km away from the centre of Warsaw.
Are any cleaning services offered at Novotel Warszawa Centrum?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Warszawa Centrum offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.