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Mercure Warszawa Centrum

Ul. Zlota 48/54, Warsaw 00-120 Poland
Lowest prices for your stay
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Free cancellation until 12/12/21
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Free cancellation until 11/12/21
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Traveller (1194)
Room & Suite (432)
Dining (83)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.


#20 of 160 hotels in Warsaw
Travellers' Choice
Mercure Warsaw Centrum hotel is located in the heart of the city and opposite to Palace Of Culture & Science-the icon of the capital city. Offices of international companies are in walking distance. Across narrow street from Mercure Warsaw Centrum hotel new generation multifunctional complex Zlote Tarasy is located (shopping, cinema, entertainment, Hard Rock Cafe, Aquarium Jazz Club). Hotel is located only 2 min. away from Central Railway Station.This 4-star business hotel combines fine polish hospitality, international cuisine and modern business facilities (high speed & wireless internet. Hotel has 338 comfortable air-conditioned rooms (suites, standard, Executive and non-smoking). You can enjoy the traditional Polish as well as international Menu in our "Winestone Restaurant" and have a good choice of specially selected wines. To relax, the hotel offers Fitness Center including sauna, jacuzzi & gym. The Mercure Warsaw Centrum hotel is the best location for international events, exclusive board meetings and seminars - 11 conference rooms with modern multi-media equipment.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Car park
Fitness / spa changing rooms
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Special diet menus
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room service
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 1 more


Full view
100Great for walkers
Grade: 100 out of 100
133Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
2684Reviews66Q+A100Room tips
Traveller rating
  • 1,225
  • 1,094
  • 264
  • 68
  • 33
Time of year
Traveller type
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Popular mentions
Iluvztravelz wrote a review 4 Sep
Toronto, Canada122 contributions155 helpful votes
Visited for a night after arriving in Warsaw. The hotel is right outside the main train station with a massive mall and lots of restaurants. It’s about a 25 min walk to the old city centre. Downside, the hotel rooms are dated and old. Definitely not a 4 star hotel. Our bathroom was totally dated with dirty old grout. Old 26” tv. The bed was very comfortable. It’s good for a one night stay but otherwise lots of better options around for nicer hotels. Check in was great but when we needed to use the phone downstairs to confirm a delivery we were told that their not allowed to make calls for guests. This was a local call. Very rude. Not staying again.
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Date of stay: September 2021Trip type: Travelled as a couple
Olaf B wrote a review Aug 2021
Palma de Mallorca, Spain157 contributions109 helpful votes
Good location in a great city. Clean rooms, good sound insulation between the rooms and to the outside (!), very good sleep quality. Very helpful staff. Good breakfast. Flipside, only 2 out of 3 lifts work, which makes it a bottleneck, where hardly anybody uses masks to protect each other. One can use the stairs but not to 5th with luggage. Hotel does not enforce mask rule anywhere except breakfast room. (it could because it does so at breakfast).
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Date of stay: August 2021
Room Tip: go lower floor to avoid the lifts.
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1 Helpful vote
558Ana wrote a review Aug 2021
Portugal56 contributions11 helpful votes
I booked a room at this hotel for my daughter and I regret it so much. When she told me she had killed a bed bug (in a 4 star hotel!) I immediately asked her to get reception to check her into another room. They gave her the room next door. As she inspected the new room she found either lipstick or red ink on the sheets, strands of hair all over the carpet and the lamp above the bed kept flashing and making an annoying noise eventhough the switch wasn't even on. She was far too upset to claim again but she was so uncomfortable that she couldn't go to sleep. We were all so relieved and happy that she was flying home the next day. I tried to review her stay but I couldn't even submit the form the hotel provides on their website apparently there's a problem with it. I'm not at all surprised because I emailed them on the 10th of August and they never cared to reply. What a disgusting and disappointing experience!
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Date of stay: August 2021
Sleep Quality
Josef M wrote a review Jul 2021
Brussels, Belgium17 contributions12 helpful votes
All started with the unfriendly reception staff who only offered the room upgrade after I was instisting. The room was worn out, the lay out is competely idiotic, airco was only available in the salon but not in the room itself (38 °C) and it was super noisy. The only positive point was the restaurant which is (luckily) independent from the hotel's management. The food was great, staff friendly and service super quick. All in all, I hope that what I heard is correct and the hotel will ne knocked down and a new one will be built instead. This is a shame for the Acvor brand.
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Date of stay: July 2021Trip type: Travelled on business
Room Tip: Avoid 2nd floor, too noisy
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1 Helpful vote
Response from Guest Experience Team, Guest Services / Front Office at Mercure Warszawa Centrum
Responded 17 Jul 2021
Dear Mr. Josef, Thank you for taking the time to review Mercure Warszawa Centrum Hotel and sharing comments on TripAdvisor. I would like to deeply apologize for inconvenience that you experienced. I have checked the details regarding your accommodation. The apartment room was prepared before your arrival, the room booked was upgraded before the check-in. Please be kindly informed that the restaurant is provided by the hotel's management as well and we are lucky to know that you enjoyed it. We are also grateful for your remarks and suggestions. We hope you will visit us soon. Best regards,
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Marcin H wrote a review Jul 2021
Koszalin, Poland19 contributions10 helpful votes
Nice and clean. Extraordinary comfortable bed! Very helpful staff. Good breakfast. Pretty expensive parking but it is right in the center of capitol... Restaurant WineStone was totally disappointing: something what was called "Stone Mix - You have to try" was a mix from supermarket jars. Something what was called "Tatar" tasted like pure Maggi relish - horrible. Beer called "Regional" was "Żywiec" - ordinary, supermarket product, and 'Craft beer" was "Cieszyńskie" in only one version wich is "regional" in fact. Summary: hotel was very good or even excellent but restaurant I treat like "not existing".
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Date of stay: June 2021
Sleep Quality
Trip type: Travelled on business
Response from Guest Experience Team, Guest Services / Front Office at Mercure Warszawa Centrum
Responded 6 Jul 2021
Dear Mr. Marcin, Thank you for filling in the questionnaire regarding your last stay at Mercure Warszawa Centrum. We are happy that you highly rated our hotel services. Also thank you for all the remarks, your opinion has been handed to the Food and Beverage Manager. It was an honor to host you and we would be delighted to welcome you again in our hotel
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US$55 - US$128 (Based on Average Rates for a Standard Room)
holiday inn warsaw hotel warsaw, warsaw holiday inn
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Północne
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Frequently Asked Questions about Mercure Warszawa Centrum
Which popular attractions are close to Mercure Warszawa Centrum?
Nearby attractions include Zlote Tarasy (0.2 km), Palace of Culture and Science (0.4 km), and Fragment of Ghetto Wall (0.2 km).
What are some of the property amenities at Mercure Warszawa Centrum?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Warszawa Centrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Warszawa Centrum?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Mercure Warszawa Centrum?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Warszawa Centrum?
Conveniently located restaurants include Prime Cut, Platter by Karol Okrasa, and Pelna Para - Dim Sum Bar.
Are there opportunities to exercise at Mercure Warszawa Centrum?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Mercure Warszawa Centrum have an airport shuttle?
Yes, Mercure Warszawa Centrum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mercure Warszawa Centrum located near the city centre?
Yes, it is 0.7 km away from the centre of Warsaw.
Are any cleaning services offered at Mercure Warszawa Centrum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Warszawa Centrum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.