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Novotel Wroclaw City

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ul. Wyscigowa 35, Wroclaw 53-011 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$53
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Free cancellation until 15/11/21
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Traveller (34)
Room & Suite (73)
Dining (25)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 90 hotels in Wroclaw
Location
Cleanliness
Service
Value
Travellers' Choice
The Novotel Wroclaw is situated 4 km from the centre of Wroclaw and 12 km from Wroclaw Strachowice Airport. For business travellers, we offer the convenience of WiFi internet and five conference rooms. Surrounded by parks and gardens, the hotel is a great location for a family holiday or weekend break with an outdoor playground for your children & outdoor GYM to enjoy. Our Lounge bar & restaurant NOVO2 come highly recommended and our terrace is simply perfect in summer. Onsite parking.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Badminton
Video game console
Kids stay free
Children's playground
Pets Allowed ( Dog / Pet Friendly )
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Outdoor dining area
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
24-hour check-in
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, German, Polish

Location

Full view
36Car recommended
Grade: 36 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
114Reviews0Q+A1Room tip
Traveller rating
  • 103
  • 8
  • 1
  • 1
  • 1
Time of year
Traveller type
Language
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  • English
Popular mentions
Michał K wrote a review 6 Sep
3 contributions
We used this hotel as a site for our company management conference and we had very good experience - from the start of booking, to execution, facilities, food, etc. Nice location and very helpful staff (in particular Ms Magda Jabłońska who was coordinating the whole event).
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Novotel Wrocław City, General Manager at Novotel Wroclaw City
Responded 2 weeks ago
Dear Guest, I wish to thank you for the taking the time to share your thoughts with the TripAdvisor community following your recent visit at the Novotel Wrocław City. Our valuable team including Magda Jabłońska takes a great pleasure in delivering an exceptionally service for all of conference Guests and will be delighted to hear the heartwarming feedback on your stay. Thank you again for recommending the Novotel Wrocław City, and on behalf of the entire team I hope we will have the chance of welcoming you back to the hotel in the near future. Yours sincerely, Martyna Fryszkiewicz, General Manager with hotel team.
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Global312368 wrote a review Jul 2021
Krakow, Poland2 contributions1 helpful vote
this will not be your best Novotel experience for sure... This was my lucky Stay: problem with parking gate, problem with room card changed twice, sink and shower defect, room not properly cleaned... I tried to forget about this with a nice meal and a glass... but this turned out to make things worse! waiting time despite very limited number of guests, terrible food quality, not even possible to get a glass of wine that day....
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Novotel Wrocław City, General Manager at Novotel Wroclaw City
Responded 17 Jul 2021
Dear Global312368, On behalf of the entire Novotel Wrocław City team, I apologize for any inconvenience you have experienced during your stay. I am truly sorry to hear that your first impression of the hotel was so negatively affected by problem with parking gate, room card system and problem with shower in your room. It is difficult for us to check all that inconveniences as we are not able to check your reservations details. Did you report all that problems to the front office team? As I mentioned - identify your reservatiion number from TripAdvisor review is not able, we would very much appreciate if you could share with us your more precise details regarding the recent stay in private message. Please be asured that your feedback has been passed on to our staff, as we are determined to continuously improve the quality of our service and desire to offer a truly memorable and wonderful stay for our Guests. I truly hope that the overall satisfaction of your stay remains a positive one, and that we will soon have another chance to regain your trust and contentment by providing you a high quality service that represents the standards of each Novotels. Yours sincerely, Martyna Fryszkiewicz General Manager Novotel Wrocław City
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Paweł Kryszewski wrote a review May 2021
Warsaw, Poland4 contributions
Spend a great time in Novotel Wrocław City outside the City Center and noise. Full renovated hotel (rooms, exteriors and garden) I something which surprise positively. Key attraction is the garden - not available mamy hotels. Great entertainment place for Kids. Definitely we will be back :)
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Book in advance to secure promotional offers.
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Response from Novotel Wrocław City, Dyrektor generalny at Novotel Wroclaw City
Responded 31 May 2021
Dear Paweł, we are delighted to read your amazing feedback! Thank you for sharing your kind words with other Trip Advisor Travelers. We are pleased to have you here! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – our guests! Thank you for the comments regarding hotel renovation as well as appreciation of hotel surroundings. Once again, on behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your stay at Novotel Wrocław City. See you next time, we hope it will be soon. Best regards, Martyna Fryszkiewicz General Manager & Hotel Team
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Nikola S wrote a review Dec 2020
Gold Coast, Australia157 contributions40 helpful votes
We have arrived at the hotel after a long journey, cold, hungry, and tired. I have researched the hotels prior to our journey and found that Novotel accepts dogs and is highly recommended among the reviewers. It's above my words to explain how disappointed we were with a very cold greeting we received from the lady in her 50's who worked at the reception on the evening of 30th of November. We have arrived with a Spanish plate car and she was dealing with my partner like he would be a walking virus. There was a new law implemented in Poland where they can only accommodate visitors who are staying for a business trip. Fair enough but the way and unhelpfulness of the lady receptionist was shocking in such a well-known hotel and brand. Needless to say, we left without any advice and with 0 customer service received and we will never be back.
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Date of stay: November 2020
Service
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Response from Ilona Porwoł, Dyrektor generalny at Novotel Wroclaw City
Responded 12 Feb 2021
Dear Nicola, Thank you for taking the time to provide feedback. We are very sorry that COVID-19 regulations in Poland during your trip to Wrocław allowed accommodate Guests for business reason only. In this situation we could not to recommend other hotels in our city. I apologize if you feel that the degree of support you received in the circumstances was inadequate and that you did not receive the level of service expected. Thank you very much for understanding. I hope that we will have opportunity to host you in our hotel in nearest future. We will do our best to guarantee you comfortable stay. With best regards Your sincerely Ilona Porwoł Hotel Manager
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Richard S wrote a review Oct 2020
1 contribution
This hotel is just excellent. Every little thing was perfect during our stay. We never experienced such kindness from the staff in any place we visited. The location is great - it's quiet, the garden is amazing. If I have to sum it up on one sentence - if You're planning a stay in Wroclaw, there's no better choice than Novotel Wroclaw City.
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Date of stay: October 2020Trip type: Travelled with family
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Response from Ilona Porwoł, Dyrektor generalny at Novotel Wroclaw City
Responded 22 Oct 2020
Dear Richard You made our day! We are so happy when we read so nice words about our hotel, about our team, about our hospitality. Thank you very much for this fantastic recommendation. We are waiting for your next visit. Warm regards from whole NWCity team Ilona Porwoł Hotel Manager
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PRICE RANGE
US$46 - US$70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel wroclaw, wroclaw novotel
LOCATION
PolandSouthern PolandLower Silesia ProvinceWroclaw
NUMBER OF ROOMS
145
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Frequently Asked Questions about Novotel Wroclaw City
Which popular attractions are close to Novotel Wroclaw City?
Nearby attractions include Park Południowy (0.8 km) and Red Army Cemetary (0.4 km).
What are some of the property amenities at Novotel Wroclaw City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Wroclaw City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel Wroclaw City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Wroclaw City?
Yes, parking is available to guests.
What are some restaurants close to Novotel Wroclaw City?
Conveniently located restaurants include Sushi Naka Naka, Lody naturalne z Krzyckiej, and Beef Burger.
Are any cleaning services offered at Novotel Wroclaw City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Wroclaw City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Wroclaw City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Wroclaw City?
The staff speaks multiple languages, including English, German, and Polish.
Are there any historical sites close to Novotel Wroclaw City?
Many travellers enjoy visiting Church of the Holy Trinity Malkowice (14.3 km) and Church of the Holy Cross (14.8 km).