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Platinum Palace Hotel

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#31 of 73 Hotels in Wroclaw
Certificate of Excellence
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1 room 2 adults 0 children
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Platinum Palace Hotel
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219 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Reviewed 7 December 2015 via mobile

What can I say... An Absolute Fantastic Hotel 🌟🌟🌟🌟🌟 Beautiful Spacious Modern Rooms with ensuite... Spotlessly Clean and Hotel is Decorated and Finished to a very high standard. Staff were very friendly and very helpful. We paid extra for the Half Board and was so impressed in the quality and price, 3 courses for about £11 per person ...! The...

Thank marie h
Reviewed 23 November 2015

This hotel was part of a city break package. Our rooms were great, spacious , well appointed and lovely and clean. The staff were very helpful and friendly. I must review the restaurant as we rarely choose to eat an evening meal in a hotel we stay in but after a fantastic city tour we were tired and decided to...

1Thank colcar
London, United Kingdom
Reviewed 21 October 2015 via mobile

Very disappointed. In summary, the only positive worth mentioning here is Jaroslav, the supervisor who is a thorough gentleman and very helpful. Otherwise, contributing to the poor experience is: 1. Poor service all around. No smiles or welcomes, no one to help with luggage, limited English language skills, attitude at breakfast when you ask for something etc. 2. Poor spa...

3Thank Kandarp T
Dublin, Ireland
Reviewed 30 September 2015

I booked this hotel because they were offering rooms with King beds and also because I had to leave early in the morning and I wanted to avoid all the traffic jam of the city center. Unfortunately the adventure I have been victim is something that exceeded my worst nightmares. I arrived at the hotel around 11.30pm, exhausted after a...

2Thank Domiak
Marzena C, General Manager at Platinum Palace Hotel, responded to this review

Dear Sir, we are extremely sorry for the situation, but we have made every effort to ensure the highest standard of service. No contact was not the result of our unwillingness or unprofessional but we did not have your contact information from the reservation system, through which you made the reservation. We found the best solution to this situation, but...

Stockholm, Sweden
Reviewed 22 September 2015

I stayed here during a bussiness trip with all of my colleauges. The rooms were large, clean and bright, very posh and trendy. The brekkie was ok and had everything that you might want or need for a breakfast (including herring). We had a very nice evening activity at the hotel where we cooked our food, We had half of...

Thank Emma A
Marzena C, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Emma, thank you very much for your visit and nice comment. We are very happy when our guests are happy. We hope you visit us again in the near future. With warm greetings Edyta Nadolska Front Office Manager

Sligo, Ireland
Reviewed 20 September 2015

We were visiting Wroclaw for a week for a mixture of business and pleasure and initially booked this hotel for 3 nights and intended to move into the city but loved it and everything about it so much we stayed a week in it! From start to finish everything was perfect, our room was a suite and was spacious and...

Thank nicola c
Marzena C, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Madame, we are very thankful for your long stay with us and your very frendly comment. It is nice to get such great reviews and we appreciate that our work was so appreciated. We are looking for your next reservation with us. With Warm Greetings Edyta Nadolska Front Office Manager

Adelaide, Australia
Reviewed 17 September 2015

South Park invites you for a morning walk after a tasty breakfast. The Staff are very attentive and multilingual. The king-size bed was fabulous. The choice of meals for dinner was impressive as was the very polite and knowledgeable waiter.

Thank Anthony T
Marzena C, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Guest, thank you for your visit. We are very happy to hear about your nice stay with us. We are doing our best to hear so nice words. We hope to see you again in Platinum Palace in the future. With Kind Regards Edyta Nadolska Front Office Manager

Reviewed 27 August 2015

Although the only english in the hotel, we were made very welcome. The reception and resturant staff were all very keen to help and ensured we were look after very well. The reception staff especially, went out of their way to answer our many questions about the sights and scenes of Wroclaw and assisted us with linking transport and directions...

1Thank Sue J
Marzena C, Front Office Manager at Platinum Palace Hotel, responded to this review

Our Dear Guest, thank you very much for you nice words and we are very happy to hear about your very pleasant visit. We do our best to visit again our guest in the future in our nice Palace and in our interesting Wroclaw city. With Kind Regards Edyta Nadolska Front Office Manager

Reviewed 22 August 2015 via mobile

the stylish designed room was fantastic. a very big bathroom and a modern shower. the bed was super comfortable. the hotel is located out of the city center which is no problem. Old town is only a 5 to 10 minute taxi drive away. the internet which is free of charge is on a high-speed standard. however, the internet was...

1Thank Markus Z
Marzena C, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Guest, nice words after your visit and constructive criticism - we are very powerfull to preapare the better servis for you in the future. Our Management is working for the better delivery of internet in this moment. In the near future our wifi connection will be much better and faster. We hope for your next visit in our hotel....

London, United Kingdom
Reviewed 4 August 2015

The hotel is situated about 10 minutes drive from the centre on Wroclaw and can easily be reached by trams 2, 6, 7 and 17, which all stop a couple of minutes walk from the hotel. The hotel is situated on a main road and there is a Lidl and Shell petrol station close by. I stayed at the hotel...

2Thank Paul F
Marzena C, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Guests, Thank you for you visit and for your opinion. Every element of your stay is very important for us. With your creative criticism we can create our better service in the future. Platinum Palace is situated directly on the large and most beautiful park in Wroclaw. At the same time, on the other hand, we also have rooms...

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Platinum Palace is a boutique hotel located in the heart of Wroclaw, in the vicinity of a enchanting Southern Park. Platinum Palace is a hotel where the exclusivity and prestige of a five-star hotel combine with unique private atmosphere.In the palatial interiors of a carefully renovated Schoeller residence the past blends with modernity. Cautiously restored unique sculpture and stucco work decorations recall the history of the place. The modern interior design makes the hotel both comfortable and cosy. Depending on your needs, imagination, or even mood of the day, we can offer rooms or suites of different and unique styles.The Platinum Palace Restaurant represents a new culinary style called Modern Polish Cuisine. Chef's own recipes and his innovative and intriguing ideas are reflected in our sophisticated menu which satisfies the need of new culinary sensations.Our hotel is also a perfect venue for conferences and business meetings. For those who prefer relaxation, there is a reviving Wellness section. Platinum Palace is a unique place of beauty,luxury and, what is essential, it has been created just for you. ... more   less 

Additional Information about Platinum Palace Hotel

Address: ul. Powstancow Slaskich 204, Wroclaw 53-140, Poland
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: €60 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Platinum Palace Hotel 5*
Number of rooms: 46
Reservation Options:
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Hotel Style:
#2 Business Hotel in Wroclaw
#6 Spa Hotel in Wroclaw
#18 Luxury Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Platinum Palace Hotel staff and other travellers.
2 questions
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Milton Keynes, United Kingdom
Arlington, Texas
over a year ago

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Questions? Get answers from Platinum Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room that does not face the street (tram very loud)”
 of 5 bubbles JTDoctor, 6 Sep 2016 | Read review
“If room 101 offered, decline, the room is lovely but very noisy if you decide to open a window - the tram station is across the road.”
 of 5 bubbles Keansky, 31 May 2016 | Read review
“Rooms in the annexe are quieter if there is a party or wedding in the main hotel”
 of 5 bubbles starwell, 17 Dec 2015 | Read review
“We had 109 and it was large as was the bathroom . It also has a balcony”
 of 5 bubbles colcar, 23 Nov 2015 | Read review
“Just go in some other hotel!”
 of 5 bubbles Domiak, 30 Sep 2015 | Read review
5 of 5