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We recently had our wedding here and it was for 86 guests from both the UK and Poland. Taking over the whole hotel for 3 days. The place is incredible. Each room is different and quirky in its design and all the rooms and tastefully...More
Thank KubaLyndon M
Response from Agata_Chilinska, Dyrektor generalny at Platinum Palace HotelResponded 11 May 2017
Dear Kuba and Lyndon,
thank you so much for your amazing review.
It was a huge pleasure to serve so nice Guests and make you feel happy and satisfied at our place.
We do pay attention to make our Guests feel at home and can...More
Spent two nights in the Platinum Palace in Feb. Wanted to stay somewhere better then average for a business trip that would allow some relaxation in the evenings etc. From the pictures the hotel looked exactly that. Plus it was only around 25% more expensive...More
2 Thank Mick G
Response from Agata_Chilinska, Dyrektor generalny at Platinum Palace HotelResponded 1 March 2017
Dear Mr Mick,
thank you for your time to write the review.
It's a pity you didn't ask to have the room changed when you didn't feel comfortable in it. Our guests comfort is very important to us, and whenever it's possible there's not a...More
Super luxury! The bedroom was huge, bathroom too. Very stylishly decorated, very modern feel. Only thing missing was a bath. But the shower was enormous and very adequate.
I had an extremely nice dinner in the restaurant. One of the best lamb dishes I've ever...More
2 Thank pascalkuijstermans
Response from Agata_Chilinska, Dyrektor generalny at Platinum Palace HotelResponded 27 February 2017
Dear Mr Pascal,
thank you for your time spent on writing so nice review regarding the Platinum Palace Hotel. We are very glad, you enjoyed the design of your bedroom and the location.
We try to let our guests feel comfortable and extraordinarily in every...More
I must say that this spur of the moment booking played out well.
Room design was good borderline on excellent. I would prefer something tad more spacious for the buck, though. Bathroom door location while unorthodox is something that I will share with friends on...More
1 Thank Heglion
Response from Agata_Chilinska, Dyrektor generalny at Platinum Palace HotelResponded 14 December 2016
thank you for your review and essential notes given to us.
We do try to keep reasonable rates for our services and we're glad you pointed at them.
We offer to our guests different types of rooms and whenever possible fit them to...More
Layout of the expensive apartment 300 terrible.I got spine injury at the elevator entry and I was on the floor 1.5 hour waiting for ambulance. Nobody from the hotel staff come to check me!!! As a guest I was unable to use restaurant because was...More
1 Thank Matt S
Response from Agata_Chilinska, Dyrektor generalny at Platinum Palace HotelResponded 21 September 2016
Dear Mr Matt,
we are very sorry because of your indisposition and we felt we reacted properly calling ambulance. We got information from your room mate that everything was under controll and knew that you had a person taking care of you.
Regarding restaurant we...More