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Hotel SPA Dr Irena Eris Polanica Zdroj

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Debowa 19 b, Polanica Zdroj 57-320 Poland
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (401)
Dining (85)
Room & Suite (66)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 17 hotels in Polanica Zdroj
Location
Cleanliness
Service
Value
Travellers' Choice
Our hotel, the first five-star establishment located in the surrounding area of the beautiful Polanica-Zdroj resort, ensures the perfect wellness setting to relax in. We guarantee a comfortable stay in excellent rooms and suites fitted with all the necessary amenities. The Hotel is a new dimension of luxury. On six floors, we have prepared exclusive attractions which are there to serve just one purpose - relax and pleasure for our Guests. Head to the Spa Centre for some relaxing time in the water and make sure not to miss its saunas, Jacuzzis and swimming pools, including an excellent swimming pool on the top floor terrace. Dr Irena Eris Skin Care Institute offers a wide range of care and beauty treatments, as well as massages and aesthetic medicine procedures. We are also proud to invite you to enjoy a panoply of health-boosting physical activities, children's leisure time activities, excellent cuisine and the pub. All this with the wellness and satisfaction of our Guests in mind.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Badminton
Bicycle rental
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Indoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Bicycles available
Bowling
Game room
Hiking
Squash
Tennis court
Aerobics
Billiards
Entertainment staff
Table tennis
Board games / puzzles
Nightclub / DJ
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Mosquito net
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Butler service
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, German, Polish
666Reviews1Q+A16Room tips
Traveller rating
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Time of year
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Popular mentions
Ewa wrote a review 10 Oct
Bielsko-Biala, Poland1 contribution
+1
I loft the hotel thinking only about the first possible date to come back. It was the best experience I had for a long time. SPA, service, food… I cannot think what is the best! Thank you for best weekend ever! Facilities for children, you ca even eat the breakfast while you baby is playing in a small playground. The food is delicious high quality ingredients excellent wines! Congratulations to the kitchen and chef! The spa and the Institute is highly recommended! Loved it all!
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Date of stay: October 2021Trip type: Travelled with family
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Response from Mariusz Kaczmarski, General Manager at Hotel SPA Dr Irena Eris Polanica Zdroj
Responded 1 week ago
Dear Guest, i woudl like to thank you for you time to write review from your recent stay at Hotel Spa Dr Irena Eris Polanica Zdrój. Im very pleased to hear that you enjoyed stay wth us and you liked institute, SPA, service and food with wines. I woudl like to invite you for another visit in near future. I hope you come back! With Warm Regards, Mariusz Kaczmarski General Hotel Manager
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Eleni102 wrote a review 3 Oct
26 contributions66 helpful votes
We loved everything about this hotel (apart from the breakfast) as it exceeded our expectations as they pay close attention to detail in all areas of the hotel from the rooms, spa and landscape etc The rooms are spacious with balconies that give an amazing view of the landscape. The spa is one of my favourites from all my travels which also has amazing views of the landscape. Also, the staff were very helpful and friendly. We thoroughly enjoyed out stay. The breakfast was not up to a five star standard as the buffet was very basic and had a small selection. As for the dishes which could be ordered from the menu, these lacked in imagination and looked as though they were microwaved which I don't think was the case, but it gives an idea of how they looked and tasted.
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Date of stay: September 2021
Rooms
Location
Service
1 Helpful vote
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Response from Mariusz Kaczmarski, General Manager at Hotel SPA Dr Irena Eris Polanica Zdroj
Responded 1 week ago
DearEleni102, At the very fist i woudl like to thank you for you time that you spend for type review about you recent stay with Hotel SPA Dr Irena Eris Polanica-Zdrój. I woudl like to thank you for the biggest note and very kind description. Its nice to hear that you enjoyed all our areas rooms and our friendly staff. Regarding breakfast i woudl like to just informed that we do have around 100 products on our buffet with various hot dishes and wide selection of products even for vegan's as well. We dont use as well microwave in our kitchen. All dishes from breakfast menu are made only after order from our guests and prepare everything very fresh from out top ingrediens. Once again thank you for you kind review. I hope we can welcome you again in near future in Hotel SPA Dr Irena Eris Polanica Zdrój. With Warm Regards, Mariusz Kaczmarski General Hotel Manager
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Ehud S wrote a review Sep 2021
Haifa, Israel2 contributions
This hotel spa gave us a wonderful vacation. The we got was a big one and comfortable. The bathroom was large and spacious including a separate shower and bath. The cleanliness was exemplary. The staff was helpful and kindly. The hotel's site was silent and peaceful ,surrounded forest and hiking trails.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Plan your vacation not during the organized conferences at the place. First find out if the...
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Response from Mariusz Kaczmarski, General Manager at Hotel SPA Dr Irena Eris Polanica Zdroj
Responded 3 weeks ago
Dear Ehud S, I woudl like to thank you for the time that you spend and put a wonderfull review about you recent stay with us here at Hotel Spa Dr Irena Eris Polanica Zdrój. Thank you for all kind word regarding our hotel, serwis and staff. I hope we can have opportunity to welcome you again in near future. With Best Regards, Mariusz Kaczmarski General Hotel Manager
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Andrew C wrote a review Sep 2021
Poznan, Poland1 contribution
Perfect, professional, and friendly customer service. I can recommend for family and friends trip. Restaurants offer a tasting menu. Spa and wellness with professional staff. It is a place where I want to come back. Perfect place for the weekend.
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Mariusz Kaczmarski, General Manager at Hotel SPA Dr Irena Eris Polanica Zdroj
Responded 3 weeks ago
Dear andrewciborek, on behalf of all my team i woudl like to thank you for you kind review regarding your recent stay here with us in Hotel Spa Dr Irena Eris Polanica Zdrój. Im very happy that you enjoy stay with us and you have perfect stay. Thank you for recommendation. WIth Best Regars, Mariusz Kaczmarski General Hotel Manager
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Maciej C wrote a review Sep 2021
1 contribution
I and my wife were absolutely amazed with the customer care at the reception desk. Anita was a great ambassador of the place. So kind, intelligent, gentle and customer focused – she brinks the customer care on the top level. Unfortunately, we were disappointed with the Skin Care Institute, which completely ignored our prior to arrival request to have a treatment. We considered Dr Irena Eris brand being fully committed to deliver high quality skin care services or at least having excellent customers’ communication. Hmm, we have not experienced any of these.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
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Response from Mariusz Kaczmarski, General Manager at Hotel SPA Dr Irena Eris Polanica Zdroj
Responded 15 Sep 2021
Dear Maciej, I woudl like to to thank you very much for take a time and right down review regarding you recent stay at Hotel Spa Dr Irena Eris Polanica Zdrój. Its wonderfull information of great opinion about Anita's profesional customer care. I will pass to her this information on our daily meeting. In accordance with your inquiry and willingness to use our services in Skin Care Institute, just after yours arrival at Hotel SPA Dr Irena Eris Polanica Zdrój, we tried to find a convenient date to be able to book the treatment for you. Unfortunately, all reservations made were confirmed and we could not provide you with any treatments. We regret that because we want our guests to be able to use all our services. On the reservation confirmation we encourage you to advance booking. Unfortunately, we have not been able to ensure this at this time for you. We will do our utmost to accomodate you and book the services you desire - just vice us a call in advance and we will help you with the schedule convenient for you. I hope i will have a change to welcome you again in our Hotel and provide all services we have. With Best Regards, Mariusz Kaczmarski General Hotel Manager
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PRICE RANGE
US$181 - US$239 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLower Silesia ProvincePolanica Zdroj
NUMBER OF ROOMS
85
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Frequently Asked Questions about Hotel SPA Dr Irena Eris Polanica Zdroj
Which popular attractions are close to Hotel SPA Dr Irena Eris Polanica Zdroj?
Nearby attractions include Park Zdrojowy (0.5 km), Chess Park (0.5 km), and Wielka Pieniawa - Water Spring (0.7 km).
What are some of the property amenities at Hotel SPA Dr Irena Eris Polanica Zdroj?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel SPA Dr Irena Eris Polanica Zdroj?
Top room amenities include a minibar, air conditioning, and a bidet.
What food & drink options are available at Hotel SPA Dr Irena Eris Polanica Zdroj?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel SPA Dr Irena Eris Polanica Zdroj?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel SPA Dr Irena Eris Polanica Zdroj?
Conveniently located restaurants include Décompresja, La Nonna, and Polskie Smaki.
Are there opportunities to exercise at Hotel SPA Dr Irena Eris Polanica Zdroj?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel SPA Dr Irena Eris Polanica Zdroj have an airport shuttle?
Yes, Hotel SPA Dr Irena Eris Polanica Zdroj offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel SPA Dr Irena Eris Polanica Zdroj?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel SPA Dr Irena Eris Polanica Zdroj offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.