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    Mercure Kasprowy Zakopane

    Szymaszkowa St. bn, Zakopane 34-500, Poland
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    Best prices for your stay
    1/10/2017 2/10/2017
    US$84
    US$71
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    US$84
    US$71
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    US$71
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    Traveller (288)
    Room & Suite (97)
    Dining (43)
    Aries Hotel & Spa
    373 reviews
    #2 of 67 hotels in Zakopane
     
    Grand Hotel Stamary
    449 reviews
    #1 of 67 hotels in Zakopane
     
    Helios
    64 reviews
    #30 of 67 hotels in Zakopane
     
    The Kasprowy Wierch Hotel
    24 reviews
    #57 of 67 hotels in Zakopane
     
    Overview
    • Excellent41%
    • Very good37%
    • Average16%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “ski lift” (15 reviews)
    “swimming pool” (21 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Ski-In / Ski-Out
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Aries Hotel & Spa
    373 reviews
    #2 of 67 hotels in Zakopane
     
    Grand Hotel Stamary
    449 reviews
    #1 of 67 hotels in Zakopane
     
    Helios
    64 reviews
    #30 of 67 hotels in Zakopane
     
    The Kasprowy Wierch Hotel
    24 reviews
    #57 of 67 hotels in Zakopane
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (735)
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    1 - 5 of 257 reviews

    Reviewed 6 days ago

    The price you pay is just for room you are staying. You need to pay everything apart from this like for restaurant, drinks etc. They even took tax for the air like 4 zl from us because it was clean (da fuk?) And staff is...More

    Review collected in partnership with this hotel
    Thank gizchoroszy
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded yesterday

    Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Kasprowy in Zakopane. I am sorry that your experience did not meet your expectations. Please let me express my sincerest apologies. At Mercure, we strive to provide a superior...More

    Reviewed 1 week ago

    I sent this email to hotel, but I didnt have any reply! To whom it may concern, I would like to ask about my refund for the prepaid room that we had booked for September 2nd, 2017. As we have discussed with the receptionist after...More

    Review collected in partnership with this hotel
    Thank Ricardo R
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 5 days ago

    Dear Mr. Ricardo, Thank you for choosing Mercure Kasprowy during your visit in Zakopane and sharing your experience on TripAdvisor Community. Guest’s comments are most valuable for us to show the way to improve our service quality. Please accept my sincerest apologies for some inconveniences...More

    Reviewed 1 week ago

    We spent few days at Mercure Hotel. I can say it was amazing. The view from the hotel is great. Some of the staff were very helpful and friendly. Especially Ms. Daria helped us with picking good sightseeing. Highly recommended place!More

    Thank Ewelina S
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 1 week ago

    Dear Mr. Ewelina, Thank you for choosing and trusting us. It is highly relevant and equally important for us to know every step of your experience at Mercure Kasprowy. Needless to say I was delighted to read your survey following your recent stay with us....More

    Reviewed 2 weeks ago

    Very easy accessibility to nearby tourist attractions. Great views. Friendly and helpful staff. Delicious food and choice. Amazing facilities, like swimming pools and kids areas. Really recommend the hit stone or sports massages!More

    Review collected in partnership with this hotel
    Thank Tanya L
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 1 week ago

    Dear Tanya, Thank you so much for taking the time to share your opinion with other travelers on TripAdvisor. We constantly strive to exceed our guest’s expectations of service and it is very satisfying to hear that these efforts are noticed. As you have mentioned,...More

    Reviewed 2 weeks ago

    Nice and clean room, big beds,free flippers, fast WiFi, amazing location near the cable car! The woman of the reception explain to us all we need to know (how we go to the lake, what bus we take and many others).More

    Review collected in partnership with this hotel
    Thank athina23_
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 weeks ago

    Dear Guest, Thank you so much for taking the time to share your opinion with other travelers on TripAdvisor. We constantly strive to exceed our guest’s expectations of service and it is very satisfying to hear that these efforts are noticed. The warmth and coziness...More

    Aries Hotel & Spa
    373 reviews
    #2 of 67 hotels in Zakopane
     
    Grand Hotel Stamary
    449 reviews
    #1 of 67 hotels in Zakopane
     
    Helios
    64 reviews
    #30 of 67 hotels in Zakopane
     
    The Kasprowy Wierch Hotel
    24 reviews
    #57 of 67 hotels in Zakopane
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Shuttle Bus Service
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$61 - US$132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Ski-In / Ski-Out Hotel in Zakopane
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 288
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Cancelon, TripOnline SA, Orbitz, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Mercure Kasprowy Zakopane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Zakopane
    • Also Known As
    • Mercure Kasprowy Zakopane Hotel Zakopane ,
    • Accor Kasprowy Zakopane
    Add Photo Photos
    Traveller (288)
    Room & Suite (97)
    Dining (43)
    Pool & Beach (6)
    Hotel & Grounds (192)
    Bathroom (21)
    Business Centre & Event Rooms (7)
    Family and Play Areas (2)
    Nearby
    The Kasprowy Wierch Hotel
    24 reviews
    2.02 km away
     
    Grand Hotel Stamary
    449 reviews
    2.05 km away
     
    Helios
    64 reviews
    1.73 km away
     
    Aries Hotel & Spa
    373 reviews
    1.35 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    byron0
    16 March 2017|
    AnswerShow all 7 answers
    Response from MercureZakopane | Property representative |
    Dear Guest, price of breakfast is 50 pln (12 $) and price of dinner is 80 pln (20 $). Every day we served a different theme buffet. You could make a reservation that includes breakfast and dinner. I hope we will have a... More
    1
    Vote
    Google Translation
    leneme
    26 September 2016|
    AnswerShow all 3 answers
    Response from CYMR0 | Reviewed this property |
    The chairlift next to Hotel Mercure Kasprowy (taking you up Gabalowka) does operate in the summer months.
    1
    Vote
    Edyta A
    28 March 2016|
    Answer
    Response from agnieszka a | Reviewed this property |
    Do centrum jest 15 minut spacerkiem , takze jesli panstwo chca sobie zrobic krotki spacer to jak najbardziej .
    1
    Vote
    Room Tips
    "Standard room"
    Read review
    "Rooms are cool, with great view to the mountains"
    Read review
    "Choose Mountains views if you can 🏞"
    Read review
    "Ask for a room with a balcony overlooking the mountains"
    Read review
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