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Mercure Kasprowy Zakopane

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ul.Szymaszkowa, Zakopane 34-500 Poland
Lowest prices for your stay
Booking.com
US$99
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Free cancellation until 28/07/21
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US$99
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Free cancellation until 29/07/21
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US$109
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Free cancellation until 29/07/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (665)
Room & Suite (205)
Dining (96)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#6 of 83 hotels in Zakopane
Location
Cleanliness
Service
Value
Travellers' Choice
Mercure Kasprowy Zakopane is famous for its breathtaking views of the Tatras panorama. Situated on the sunny slope of the Szymoszkowa clearing, it offers unlimited possibilities for an active or relaxing stay. It's the only hotel in Zakopane located directly next to the ski slope and seasonal geothermal pools. Mercure Zakopane Kasprowy offers 288 rooms (including air-conditioned DELUXE rooms), 12 fully furnished conference rooms for 1,150 guests as well as three restaurants, a bar and disco. After an active day, you can use the pool, sauna, fitness centre, beauty parlour, children club for the little ones.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
Ski In / Ski Out
Baggage storage
Concierge
Dry cleaning
Laundry service
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Room features
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Polish
1636Reviews16Q+A100Room tips
Traveller rating
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Popular mentions
Marek N wrote a review 5 Jul
Krakow6 contributions3 helpful votes
I won’t repeat what lots of people said already about the positives: great views, nicely decorated rooms (although the bathroom is a little cramped), good breakfast, etc. I stayed there a few weeks ago for a weekend and had to join a few work calls on Friday afternoon. No problem, I was told there was a “business corner” in the hotel where I could work. Well... the busiest corner is a joke! A tiny space carved out from a corridor leading to conference rooms, shielded from the corridor by a thin glass wall and a sliding glass door that offers no noise protection whatsoever. During the two calls I had to make, I had to listen to noise from the kitchen (just next door), hotel staff pushing furniture to and from the conference rooms and talking loudly and some random people (delivery men?) doing their business on the phone in the corridor. Hardly suitable conditions for work... There is only space for two people in the “business corner” and the desks and chairs are well past their prime... NOT RECOMMENDED.
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Date of stay: May 2021
Rooms
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AdrianaZmyslinska wrote a review Jan 2021
London, United Kingdom13 contributions32 helpful votes
Stayed this hotel last year and I need to say was quite lovely stay before virus arrived. We had great view to Sniezka just from our room which was normal 4* sized room. Breakfast was amazing with incredible Giewont view! Loved it, whole wall was made of glass so just magical. Breakfast space very massive with super selection of food buffet from fresh cut ham to fresh bakery and cheese, just perfect. Just 10-15 min walk to Main Zakopane Broadway. Definitely recommending and if I come back Zakopane consider staying there again!
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Date of stay: January 2021
2 Helpful votes
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Response from Grupa Bachleda, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 19 Apr 2021
Dear Madam, Thank you for your time to share the experiences of staying in our hotel with us. We are delighted that you enjoyed your stay. Hope we will have the pleasure of welcoming you in Mercure Kasprowy Zakopane again. Yours sincerely, Sebastian Nocuń General Manager
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Lena wrote a review Sep 2020
2 contributions
Waiting more that 30min. for the waitress...I am pregnant, thirsty, starving...is this ok? Very bad experience!! I had to leave and eat bread with butter on the room...what a shame. I am so dissapointed.
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Date of stay: September 2020Trip type: Travelled with family
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Response from Grupa Bachleda, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 16 Oct 2020
Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure Zakopane Kasprowy. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sebastian Nocuń General Manager
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Sightseer626503 wrote a review Sep 2020
96 contributions3 helpful votes
+1
I had to change my opinion about Poland. Zakopane area is just amazing and the Mercure Kasprowy is like stay in heaven- beautiful interior, super nice wellness, tasty breakfast and spacious rooms. Definitely want to go back!
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Date of stay: September 2020Trip type: Travelled with family
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Response from Grupa Bachleda, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 16 Oct 2020
Dear Guest, Thank you for your positive review. We are most grateful of you taking the time to share your experience of Mercure Kasprowy Hotel. It was a pleasure to have you staying with us and I am delighted to read that you enjoyed your stay and look forward to returning to the hotel in the future. We invite for another stay. Yours sincerely, Sebastian Nocuń General Manager
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Gabor L wrote a review Jul 2020
Szolnok, Hungary1 contribution
Excellent hotel with Excellent services, big choice of breakfast, with tasty foods in the restaurant, nice panoramic views around the hotel. Spa was nice and clean with new equipment. Recommend for everyone, you will enjoy it.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Grupa Bachleda, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 23 Aug 2020
Dear Guest, ,Thank you for your time to share the experiences of staying in our hotel with us. We are delighted that you enjoyed your stay, our services, food and Wellness & Spa area. Hope we will have the pleasure of welcoming you in Mercure Kasprowy Zakopane again. Yours sincerely, Sebastian Nocuń General Manager
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PRICE RANGE
US$64 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure kasprowy zakopane hotel zakopane, accor kasprowy zakopane
LOCATION
PolandSouthern PolandLesser Poland ProvinceZakopane
NUMBER OF ROOMS
288
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Frequently Asked Questions about Mercure Kasprowy Zakopane
Which popular attractions are close to Mercure Kasprowy Zakopane?
Nearby attractions include Shrine of Our Lady of Fatima (1.2 km), Cmentarz Zasluzonych na Peksowym Brzyzku (1.2 km), and Church of Our Lady of Czestochowa (1.1 km).
What are some of the property amenities at Mercure Kasprowy Zakopane?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Mercure Kasprowy Zakopane?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Kasprowy Zakopane?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure Kasprowy Zakopane?
Conveniently located restaurants include Karczma Sopa, U Wnuka, and Przytulia.
Are there opportunities to exercise at Mercure Kasprowy Zakopane?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mercure Kasprowy Zakopane?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Kasprowy Zakopane?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Kasprowy Zakopane offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Kasprowy Zakopane?
The staff speaks multiple languages, including English and Polish.