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28/1/2018 29/1/2018
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    Mercure Kasprowy Zakopane

    Szymaszkowa St. bn, Zakopane 34-500, Poland
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    28/1/2018 29/1/2018
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    Traveller (300)
    Room & Suite (104)
    Dining (42)
    • Excellent40%
    • Very good37%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “tatra mountains” (34 reviews)
    “ski lift” (16 reviews)
    “swimming pool” (21 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Ski-In / Ski-Out
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (838)
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    1 - 5 of 284 reviews

    Reviewed 4 days ago

    The location of the hotel is great! Just 2 mins from the slope+ there is renting place right in the hotel, which saves time and makes it very convenient. Moreover, the indoor swimming poor and the gym are the great addition to winter activities, especially...More

    Review collected in partnership with this hotel
    Thank Nastia B
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 days ago

    Dear Nastia B, Thank you for letting us know about your previous experience at Mercure Kasprowy in Zakopane. I am truly glad to hear your compliments about our hotel for example the location near the ski slope and hotel facilities. In addition, I am happy...More

    Reviewed 5 days ago

    Great location, lovely clean rooms, unfortunately reception/bar and waiting staff were rude and unfriendly. Due to illness, we tried to get room service for something to eat, when reception finally answered, after numerous attempts, we were told they were busy and that we would be...More

    Review collected in partnership with this hotel
    Thank kevyk2018
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 days ago

    Dear kevyk2018, Thank you for posting a review on TripAdvisor following your visit to Mercure Kasprowy in Zakopane. I am very happy to read information about our location and cleanest of rooms. But regret to learn that your stay not at all satysfy you and...More

    Reviewed 1 week ago

    This is a nice hotel which is very conveniently located next to the ski slope. I don’t like to scrutinise every aspect of a hotel as a hotel can never meet everyone’s needs!! There was room for improvement but on the whole the facilities were...More

    Review collected in partnership with this hotel
    Thank arandles18
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 days ago

    Dear Guest, Thank you very much for having chosen the Mercure Kasprowy in Zakopane and for posting your feedback on TripAdvisor. While it was a pleasure to have you with us, I regret to learn that your stay was not fully enjoyable. Please accept my...More

    Reviewed 1 week ago

    I have stayed with my family during the Christmas. We had new refurbished room with mountains view and it was worth to pay little more for that. Breakfast and dinner very good; buffet with many choices for everyone; even kids buffet. Really enjoyed and planning...More

    Review collected in partnership with this hotel
    Thank kkasiap
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 days ago

    Dear Guest, Thank you for choosing Mercure Kasprowy, we are glad that we could host you a your stay in Zakopane. We are happy to read that you spent there an enjoyable time and appreciate our service, location and also other advantages. I am so...More

    Reviewed 1 week ago

    We were at Zakopane for one week and for having new years Eve in Poland. We stayued at mercure Hotel that gives as first impression a well organized and behaved Hotel. It is indeed that way. We knew when arriving we had very close a...More

    Review collected in partnership with this hotel
    Thank AlainGranddad
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 days ago

    Dear Guest, Thank you for posting a review on TripAdvisor following your visit to Mercure Kasprowy in Zakopane. I am very pleased with the first impression the hotel has made good and also I am very pleased that the location near the slope was satisfactory....More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Shuttle Bus Service
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$68 - US$167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Ski-In / Ski-Out Hotel in Zakopane
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 288
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, HotelQuickly, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Mercure Kasprowy Zakopane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Zakopane
    • Also Known As
    • Mercure Kasprowy Zakopane Hotel Zakopane ,
    • Accor Kasprowy Zakopane
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    Traveller (300)
    Room & Suite (104)
    Dining (42)
    Pool & Beach (6)
    Hotel & Grounds (199)
    Bathroom (22)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    16 March 2017|
    AnswerShow all 7 answers
    Response from MercureZakopane | Property representative |
    Dear Guest, price of breakfast is 50 pln (12 $) and price of dinner is 80 pln (20 $). Every day we served a different theme buffet. You could make a reservation that includes breakfast and dinner. I hope we will have a... More
    Google Translation
    26 September 2016|
    AnswerShow all 3 answers
    Response from CYMR0 | Reviewed this property |
    The chairlift next to Hotel Mercure Kasprowy (taking you up Gabalowka) does operate in the summer months.
    Edyta A
    28 March 2016|
    Response from agnieszka a | Reviewed this property |
    Do centrum jest 15 minut spacerkiem , takze jesli panstwo chca sobie zrobic krotki spacer to jak najbardziej .
    Room Tips
    "as the hotel is a vacation resort.....furniture suffers, bathroom had missing lamps, ventilation was not..."
    Read review
    "South-East side has incredible views"
    Read review
    "Book a room on the font of the hotel overlookin the town in winter ski period"
    Read review
    "Hard to figure out the tv, given there is only one English channel. The comfort of the room was everything I..."
    Read review
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