Hotel Wersal
Tetmajera 14a, Zakopane 34-500 Poland
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About
#20 of 83 hotels in Zakopane
Location
Cleanliness
Service
Value
See why so many travelers make Hotel Wersal their hotel of choice when visiting Zakopane. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Nearby landmarks such as Upside Down House (Dom Do Gory Nogami) (0.4 mi) and Tatra Mountains Museum (0.5 mi) make Hotel Wersal a great place to stay when visiting Zakopane. Guest rooms offer amenities such as a desk and extra long beds, and guests can go online with free wifi offered by the hotel. Hotel Wersal features room service, to help make your stay more enjoyable. The property also boasts a lounge. If you are driving to Hotel Wersal, parking is available. Should time allow, Gubalowka, Krupowki Street, and Wielka Krokiew - Ski Jumping Hill are some popular attractions that are within walking distance. At Hotel Wersal, your comfort and satisfaction come first, and they look forward to welcoming you to Zakopane.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Skiing
Indoor play area for children
Car park
Wifi
Hot bath
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour front desk
Laundry service
Ironing service
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Room features
Desk
Private balcony
Room service
Telephone
Wake-up service / alarm clock
Extra long beds
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Centrally Located
Languages Spoken
English, Russian, Polish
Location
Full view
94Great for walkers
Grade: 94 out of 100
59Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
Contact
Tetmajera 14a, Zakopane 34-500 Poland
Name/address in local language
Getting there
Car HireSee all Zakopane car hire
128Reviews2Q+A13Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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christopherkQ5378WW wrote a review Mar 2020
West Yorkshire, United Kingdom5 contributions7 helpful votes
the current trip adviser pictures do not do the hotel wersal justice. the hotel is now part of the bachleda resort next door. The outside of the hotel had been upgraded and also the reception area and restaurant have also had a face lift. The rooms are still the same but were completely fine for our 5 night stay. the room was large and so was the bed and the bathroom was clean. The staff were really helpful especially adam on reception who ironed out an issue that arose on arrival with the minimum of fuss. we stayed bed and breakfast and i have to say the breakfast was terrific with lots of choice in lovely surroundings. there are also spa facilities available at the bachleda resort which wersal customers can use. the hotel and resort are connected by a corridor so no messing around. robes are provided which is a nice touch. the spa is brand new and is high quality with a plunge pool , sauna , Jacuzzi and steam room and after a day skiing is most welcome. if im being completely honest there was one small issue.... the information on the website needs updating regarding the provision of transport to and from the ski slopes but this was only a small thing as adam on reception sorted it with no fuss. all in all an excellent stay and would recommend to anyone wanting a relaxing stay in zakopane. …
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just back from a 2 night stay here and it was definitely our favourite stay during our trip to Poland! When booking I had mentioned it was our anniversary. When we checked in the gentleman behind the desk was so lovely and helpful! We wanted to go to a thermal baths and he gave us vouchers to go to Aqualand free of charge! He answered all of our questions and told us we had been upgraded which was so appreciated. We got to the room and it was absolutely huge and spotlessly clean! It had a balcony with a fabulous view of the mountains and they had left us some lovely desserts and a fruit basket - such a lovely touch and really brightened our day up after a long road trip! The hotel is in a great location, 2 minutes walk from the Main Street in Zakopane free parking onsite was a great bonus. We only ate here once, we had breakfast this morning which was lovely. Lots of choice and all fresh food. The staff made us feel so welcome, they were so kind and couldn’t do enough for us! We definitely wouldn’t hesitate in recommending this hotel to others! …
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Date of stay: March 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
3 mates travelled to Zakopane to do some walking and a bit of fun, including rafting. We also decided to visit Auschwitz on our return to Wroclaw. The Wersal is currently surrounded by hotels undergoing major restoration. We knew that before we left. We wanted a good destination and a triple room rather than camping as has been previous trips. Getting too old!! A few hundred yards from the main drag. Loads of shops, bars, restaurants etc. We enjoyed happy beers and meals! The hotel staff were brilliantly helpful. We accessed the Tetras via a bus and ignored the gondola and set off. 16 miles later and a brilliant ridge walk, we, no I, completely knackered, but what a place. Visit! Breakfasts were beautifully set out. Many foods were a little alien to the UK but that is what travel is about. Highly recommended. We got exactly what we Wanted!…
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Date of stay: August 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Location is great, 10 min walking distance from Zakopane center. However the hotel is in poor condition and needs to be refurbish a bit. There are some construction works nearby so the best is to reserve the room with a parking side view or check with the staff if works are already finished. Employees are nice and helpfull, parking is free and they have enough parking spaces. Rooms are clean and breakfast has enough choice. If you are for a quick vacations in Zakopane I would certainly reccomend this hotel
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Date of stay: April 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grupa B, Dyrektor generalny at Hotel Wersal
Responded 16 May 2018
Dear Mr. Gašper, thank you for choosing our hotel for your stay and for sharing your experience. We are very pleased that you appreciate so many aspects: our localization, tasty breakfast and staff. Hope we will have the pleasure of welcoming you in Hotel Wersal again during your next visit in Zakopane. Yours sincerely, Andrzej Musiński General Manager
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Was at this hotel for 1 night and my review as follows: 1) Location: It is just 400 metres walk from the Town Centre of Zakopane which has plenty of shops and shopping and it is about 1km away from the cable car station to the snow mountain. Yes, there was a major construction beside the hotel but we had no problem finding a car park at this hotel and it was free. Overall, i think the hotel location is good. 2) Hotel Outlook and Check In: Hotel outlook looks ok but once you enter, it does feel old and run down. Check in was ok and staff can speak english. There is also an elevator to the rooms. So, it is not bad. 3) Room on 3rd floor. We had the room on the 3rd floor and it was small and compact. It was without balcony. Bathroom size however was ok. Matress and pillow quality were bad - too soft and is without proper support. The room does feel old and in need of refurbishment with new proper mattress. I have mixed feelings on the room quality although i was given a room not facing the major construction. Overall, the room is average to poor standards in my opinion and in need of some make over. 4) Wifi: Wifi speed was ok and reasonable. 5) Buffet Breakfast: The spread was quite good for a 3 star hotel. It has hot and cold options as well as juices and coffee machine. Breakfast room also look quite grand in my opinion. I did enjoy the breakfast. Overall, if you are looking for modern rooms, this hotel is definitely out. However, if you are looking for a budget stay which is not too expensive, this hotel can be considered if the rate is not too high. The hotel has a lot of potential to be better.…
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Date of stay: March 2018Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Traditional hotel that still uses a key. No air conditioning or heater control ( no complains as it’s winter and don’t need it) To be fair I booked last min and staff didn’t have the chance to inform me that there’s a major construction going on just behind the rooms. Room is pretty spacious since I upgraded to the deluxe. Read an earlier comment and found it totally true. Cups and kettle provided with no tea or coffee. So why provide at all? Breakfast not included but can be with additional 40zlt. Check in was done by a very friendly and helpful woman. Unfortunately I didn’t get her name. To be fair for the rate, it’s pretty decent for a night or two.
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Date of stay: November 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from zarzadzajacy, Dyrektor generalny at Hotel Wersal
Responded 24 Nov 2017
Dear Guest, Thank you for your choosing hotel Wersal in Zakopane and your review. I am sorry that not all of the aspects of your stay have been satisfying for you. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I really do hope that this experience on this recent visit will not hinder you from visiting us again and that we will have the chance to fix all of mentioned shortcomings and better serve you on the next ocassion. Yours sincerely, Andrzej Musiński General Manager
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First coffee maker in room but no coffee or tea. Hotel states they do not provide this. Eggs runny and barely warm. Came back from our day outing and my empty used coffee cup still in the room along with a candy wrapper on the table. Also noticed that the tv stand needed a good dusting. There were no tissue's in the room. The hotel does not provide this. The soap for washing was in a wall mounted dispenser with one by the sink and the other in the shower. This hotel needs a serious make over.
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Date of stay: September 2017Trip type: Travelled with friends
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from zarzadzajacy, Dyrektor generalny at Hotel Wersal
Responded 24 Nov 2017
Dear Guest, Thank you for choosing hotel Wersal Zakopane for your stay in Zakopane. I really appreciate that you took the time to share with us your opinion. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I hope that you will decide to visit us again and we will have a chance at making a better impression. Yours sincerely, Andrzej Musiński General Manager
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A clean and tidy hotel.We had a 4 night stay while on a walking holiday.Our room on the 3rd floor had no balcony but this wasn't missed.Room a decent size with decent shower room.Twin beds were a bit softer than we are used to.Extra pillows and hairdryer had to ordered from reception.A good range of breakfast choices with some hot We ate out at night, the town centre a 5 minute walk away with plenty of choice and very good value.The hotel is at the start of an extension build and while we were not bothered I would imagine that noise intrusion may become more annoying as the months pass.
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Date of stay: July 2017Trip type: Travelled as a couple
Location
Service
Sleep Quality
Room Tip: 1st and 2nd floor rooms have balconies although those to the rear now overlook the foundations...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HotelWersal, Dyrektor generalny at Hotel Wersal
Responded 14 Jul 2017
Dear Guest, Thank you for your review. I am glad that you had nice stay and I very much hope to welcome you back in the near future. It was our pleasure to have you staying with us. Warm regards, Andrzej Musiński Hotel manager
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The town of Zakopane lies in a beautiful valley and is surrounded by beautiful nature. Hotel was clean, breakfast was very good with wide choice of different dishes, staf was kind. My bed was quite old and worn out and it should be replaced. Center is not far from hotel, few minutes walking. The town is very lively and it offers a lot. I hope we would come here again, but in winter.
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Date of stay: May 2017Trip type: Travelled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HotelWersal, Dyrektor generalny at Hotel Wersal
Responded 14 Jul 2017
Dear Guest, Thank you for your glowing review. I am delighted that you had such an enjoyable stay and would like to visit us again. It was our pleasure to have you staying with us. Thank you for choosing to stay at Wersal Hotel. Warm regards, Andrzej Musiński Hotel Manager
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Old-world charm, friendly service, convenient yet quiet. This hotel has been around forever, but they stay relevant with good service, included breakfast buffet, economical pricing, great views, and close proximity to the main shopping area while being just far enough to offer a quiet night's sleep. Nothing fancy here, but still my favorite unpretentious hideaway from the crowds at a price I can afford. Also free parking, which is really good because it's so busy downtown and hard to park. Better to stay here, park here, and walk into downtown.
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Date of stay: December 2016Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Only try to stay away from the elevator. Otherwise both sides seem nice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HotelWersal, Kierownik at Hotel Wersal
Responded 22 Mar 2017
Dear Matthew, Thank you for your glowing review. I am happy that you had such an enjoyable stay. It was our pleasure to have you staying with us and I very much hope to welcome you back in the near future. Warm regards, Andrzej Musiński Hotel manager
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PRICE RANGE
US$64 - US$88 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceZakopane
NUMBER OF ROOMS
45
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Claim Your Listing Frequently Asked Questions about Hotel Wersal
Which popular attractions are close to Hotel Wersal?
Nearby attractions include Be Happy Museum Zakopane (0.4 km), Na Koncu Swiata (0.4 km), and Myszogrod (0.3 km).
What are some of the property amenities at Hotel Wersal?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hotel Wersal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Wersal?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Wersal?
Conveniently located restaurants include Drukarnia Smaku Cristina, Casa Mia Restaurant, and Cristina Ristorante & Pizzeria.
Are there opportunities to exercise at Hotel Wersal?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Hotel Wersal located near the city centre?
Yes, it is 0.7 km away from the centre of Zakopane.
Are pets allowed at Hotel Wersal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Wersal?
The staff speaks multiple languages, including English, Russian, and Polish.
Are there any historical sites close to Hotel Wersal?
Many travellers enjoy visiting Willa Elzbiecina Sp. z o.o. (0.8 km).
Does Hotel Wersal have any great views?
Yes, guests often enjoy the mountain view available here.