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Mercure Krakow Stare Miasto

Pawia 18 B, Krakow 31-154 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 23/12/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1097)
Room & Suite (444)
Dining (133)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#15 of 310 hotels in Krakow
Travellers' Choice
We can be found in between Krakow transportation hub and the Old Town. We are only 10 minute walk away from the gates of historic centre. Our unique façade, interiors but above all the passion for our Guest; this is what we stand out from. Stylish rooms, modern conference facilities are the responds to fast changing city of Krakow. Our Winestone restaurant is a special place where you can enjoy tasteful food, meet your friends or just unwind after a long day.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car park
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room service
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Russian, German and 1 more
1536Reviews75Q+A90Room tips
Traveller rating
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Popular mentions
Wilberth B wrote a review 19 Sep
Den Bosch, The Netherlands13 contributions25 helpful votes
Really enjoyed my stay at the Mercure Krakow. Great service and support from staff. Alwats helpful and never a No. Enyojed a nice room upgade to a suite. Nice restaurant with terrace and good food! Really enjoyed the hamburger and steak. Great location in a friendly neighborhood nearby a mall and short walking distance to the central square.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Sleep Quality
Trip type: Travelled on business
DMass90 wrote a review 17 Sep
Ellesmere Port, United Kingdom157 contributions87 helpful votes
Stayed at the Mercure during a city break for 3 nights - mainly based on reviews and a very reasonable price during the pandemic. There’s a mask policy indoors which is fine - although we did spot a few cleaners without their masks on which is contradictory. Room is great - beds were really comfortable. Bathroom was lovely & clean, shower was powerful. Safe & fridge are available as well along with complimentary water. You can get your room cleaned on request as well which we utilised. Breakfast was good - always a selection available and I had something different each day. Eggs weren’t the best mind. Location is superb though - right next to the train station, 5 minute walk from the square. Couldn’t ask for anything better. Would recommend.
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Date of stay: September 2021Trip type: Travelled with family
Marti324 wrote a review 16 Sep
Sarasota, Florida132 contributions87 helpful votes
This is a clean and comfortable hotel in a fantastic location. It is right across the street from an amazing shopping mall. Best of all, it is a short walk to the old town area of Krakow, which is really nice. The breakfast is a standard European breakfast. The room was clean, with a decent size.
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Date of stay: September 2021
Sleep Quality
Anna Lipiec wrote a review Aug 2021
1 contribution1 helpful vote
I had a perfectly lovely night here and this is my new favourite Kraków hotel due to the excellent staff throughout. Check in was really good. I was welcomed by Grzegorz- his guest service skills were really great. Room was very good with comfortable bed and good Wi-Fi. Everything was very clean and well presented. I like the toiletries. Breakfast was also great with a wide range of regional products and good coffee. Overall this is a wonderful hotel and all the staff seem to go the extra mile.
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Date of stay: July 2021
Sleep Quality
1 Helpful vote
Katarzyna P wrote a review Aug 2021
1 contribution1 helpful vote
From the entrance great welcome, smiling ang inviting. We were early so team took care of our luggage and suggested how to spent time till c/in. We choose good coffee for goog start and went for sightseeing following staff reccomendations. After getting back our bags waited in the room, nice welcome letter from GM, small gifts for kids and ideal family room withvsofa for kids. We had dińer at Winestone restaurant where staff plaeyd Masterchef game with our kids so we could have few moments time to join the dinner - thak you for beeing so creative! Food excellent, resonable prices. Pierogi and goat cheese salad - extraordinary! Evening hot chocolate for kids with apple chips helped to keep colourfull dreams. Great choice on breakfast buffet, staff took care to wear the gloves and masks when approaching buffet so we felt secure - thanks! Clean everywhere! But the most important is great, warm, welcoming staff. Thank you! I reccomend everyone to stay here and experience this special treatment.
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
US$76 - US$146 (Based on Average Rates for a Standard Room)
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kleparz
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Frequently Asked Questions about Mercure Krakow Stare Miasto
Which popular attractions are close to Mercure Krakow Stare Miasto?
Nearby attractions include Womai (0.3 km), HistoryLand (0.2 km), and BAD AXE Throwing Krakow (0.4 km).
What are some of the property amenities at Mercure Krakow Stare Miasto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Krakow Stare Miasto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Krakow Stare Miasto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Krakow Stare Miasto?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Krakow Stare Miasto?
Conveniently located restaurants include Chimney Cake Bakery, Lodziarnia Donizetti, and Gossip Cafe.
Are there opportunities to exercise at Mercure Krakow Stare Miasto?
Yes, guests have access to a fitness centre during their stay.
Does Mercure Krakow Stare Miasto have an airport shuttle?
Yes, Mercure Krakow Stare Miasto offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Krakow Stare Miasto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Krakow Stare Miasto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.