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The Bonerowski Palace

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The Bonerowski Palace
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436 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Barnsley, United Kingdom
Reviewed 20 December 2016

Bang in the main sq central to all things Krakow this was a great hotel very clean Rooms were great with super comfy beds. Hotel staff very helpful The hotel takes you back in time with its decor The room we had was a lot bigger and grander than you normally get elsewhere for the money we paid Breakfast was...

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Helpful?
Thank Keith P
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you. For such comments should work hard. Thank you for your feedback and hope to see in Krakow.

Reviewed 17 December 2016 via mobile

Loved the rooms, both the size and decoration. They're enormous and beautiful, very grand. Breakfast was excellent, although on the first day we had to seek out the young lady to help us. On the second day, the Sunday, the young was excellent. The front desk staff were lovely. No robes in our room and no coffee meant for disappointment....

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Thank BABAJANGAS
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

We thank you for your opinion. We hope that you will return to the Palace!

SURREY
Reviewed 6 December 2016 via mobile

Stayed at this hotel for 4 night because reviews were so good. The actual location of the hotel right in the main square was the best thing about it. The room was ok, bed comfy and clean. There were holes in the sheet. There was no coffee only 2 tea bags no creamer or milk. The breakfast buffet was ok...

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Thank WOKINGFCSurrey
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for adding comments. We hope that your next stay will be hassle-free. Best Regards

Liverpool, United Kingdom
Reviewed 30 November 2016 via mobile

Bang in the main sq central to all things Krakow this was a great hotel with super staff. Rooms were great with super comfy beds. Hotel double glazed so no noise. Breakfast was a buffet and keeping certain elements stocked ( juice bacon sausages) was patchy over the 4 nights we are there but staff always responsive to a request....

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Thank ged_stamper
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for adding comments, it is very important to us

Newcastle
Reviewed 29 November 2016 via mobile

Second stay here this year. Hotel has so much character. ALL the staff are really great, very friendly and helpful. Rooms are amazing. Breakfast is really nice, all the normal buffet and hot choices but also have "live cooking" options. Drinks are not expensive for a top class hotel in the best location on the main square. Sat out until...

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Thank strakerbp
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you and welcome you frequently :-)

Shrewsbury, United Kingdom
Reviewed 9 November 2016

As I understand it, this hotel was once a palace owned by the Boner family and if you fancy an authentic palatial experience then this is the place. We upgraded to a suite and I don't ever recall having so much palatial "space" combined with regal rather than modern luxury. Furnishing and fabrics luxuriant and the heaviest curtains against the...

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Thank King_of_America_86
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

We thank you for your opinion. We hope that you will return to the Palace!

Warsaw, Poland
Reviewed 30 October 2016

Review collected in partnership with Amoma.com
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Thank David F
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Reviewed 27 October 2016 via mobile

If travelling in part of the world come and stay at this beautiful hotel. We stayed three nights and looked after very well. Our room on second floor was quiet, comfortable and beautifully appointed. Thank you The Bonerowskl Palace for making this part of our travels something to remember

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Thank Janette C
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your opinion. We are pleased that your stay with us provided you many beautiful memories.

Reviewed 25 October 2016 via mobile

We have booked and prepaid for two nights. We new that we will arrive late . When we arrived to the hotel , they'd told us that we are full and sorry. Sorry for not having room for guest that already payed. We had to look for other hotel We had to pay again , we know we will get...

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Thank Moshe W
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Sir. The room was not sold again, only experienced independent technical problems. Hotel could not be contacted, because the way your were several intermediaries. Additionally, you proposed hotel on the same standard. Free dinner. Apparently the transport of luggage. Free upgrade for another night. For all the suggestions answer you "No" Hotel did everything you could do. We are sorry...

Bridgend, United Kingdom
Reviewed 19 October 2016

Room upgrade given when we arrived - the suite was massive and well appointed - remember this is NOT a Hilton or at her chain so is very different. Bed was ok not fantastic but the rest was great. Breakfast was good and well supplied. Dinner was good but slow - not sure if kitchen could cope with the numbers,...

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Thank MarcWeinzweig
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much for the opinion added. We hope that you return to Bonerowski Palace

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz. ... more   less 

Additional Information about The Bonerowski Palace

Address: ul. Rynek Glowny 42 | Św. Jana 1, Krakow 31-017, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: €109 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bonerowski Palace 5*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Palac Bonerowski Hotel Krakow
Hotel Style:
#9 Spa Hotel in Krakow
#19 Romantic Hotel in Krakow
#38 Luxury Hotel in Krakow
#49 Family Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from The Bonerowski Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms very spacious and quiet”
 of 5 bubbles Rosiehazell22, 8 Feb 2017 | Read review
“Fill up on the Breakfast. It will keep you going all day”
  • Room 102
  • Bedroom 102
 of 5 bubbles forensicedd40, 1 Feb 2017 | Read review
“JUST be a kind person TREAT the desk clerk with respect and it will be ok!!!”
 of 5 bubbles thomaspF4369UE, 31 Dec 2016 | Read review
“There are so many better hotels unless you get a cheap deal stay somewhere better.”
 of 5 bubbles masonic9, 25 Dec 2016 | Read review
“get one with a view of the sq”
 of 5 bubbles KeithP776, 20 Dec 2016 | Read review
5 of 5