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Intro Hostel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Intro Hostel
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105 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Napa, California
Reviewed 30 June 2015

NO WIFI I was told it had been out for 6 weeks.. I was told only close to front desk. Got it A very few times. Went to Internet cafe 12 times in a week. A deal breaker for me. I HAD to have it. Got directions and it was no where close to what I was asking for. Used...

Thank Mwa1010
rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you, we appreciate every opinion we get. We're really sorry you didn't enjoy staying at our hostel. Unfortunately, changing the quality of the Internet connection is not up to us and there's not much we can do about it. It makes our work difficult, too. Our staff have lots of different tasks to take care of, many of which...

Reviewed 6 June 2015 via mobile

İ loved my time there! People were great and very helpful! Monika, receptionist was always happy to help us and she recommended great places to see in the main market square and jewish quarter. The hostel was clean, there were little lamps and plug in sockets above every bed. İ definitely recommend this place! İ had so much fun with...

Thank Ülken B
rriittaaa, Właściciel at Intro Hostel, responded to this review

Dear Ulken, thank you very much for nice opinion. Yes, Monika is gerat we know that ;) We are very happy that your stay was good, and you like Intro, want recommend and we hope to see you again! Kind regards, Owners and staff

Dresden, Germany
Reviewed 8 April 2015

Intro Hostel is the noisiest hostel we ever slept in. The staff was not really helpful or friendly, additionaly they played loud metal music all night long... nobody from the staff felt responsible when people played music very loud until late night or when they smoked inside the rooms. If you're searching for a hostel to make party, where nobody...

Thank Christin B
rriittaaa, Właściciel at Intro Hostel, responded to this review

Hi there, we are very sorry that your stay was not enough comfortably, but Intro is HOSTEL and many young people stay here. Most room are dorms, and you should know that you will stay with many different people from different countries. Some of them like to play, some like to make party, few prefer to go sleep. Usually we...

Birmingham, United Kingdom
Reviewed 17 March 2015

I visited in July 2013. Mamas hostel was perfect for what we wanted to do. Its location is ideal, a one minute walk from one of the nicest squares in Europe. Clean, friendly staff, free internet, spacious. Anyone doing travelling around Europe needs to stay here!

Thank mark s
rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you very much for your opinion. Hope to see you next time - but now we are Intro Hostel :)

Reviewed 1 March 2015

I was staying in Intro Hostel with my friends for 2 days and we have no complaints. The place is located right next to the Main Market Square and tram stops. It's also quite close to the central station, so unless your luggage is heavy you can choose to walk there. The hostel itself was neat and tidy. The hostel...

Thank notsofastmate
rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you very much for so nice review! Hope you will visit as again :)

Reviewed 9 September 2014

Great place, great staff: helpful and friendly. It was no problem there! I got booking confirmation, and that visa was whit out problem and quick! I can recommend this hostel for everyone want to come to Cracow. I hope that is not last time in this place! ;)

Thank nadja n
Reviewed 2 September 2014

I totally loved this place. Good kitchen facilities, common room, comfy bed. Breakfast in the hotel was a reasonable price and lots of choice. Within easy walking distance to shops and restaurants. Perfect !

Thank pauliaas
Reviewed 1 September 2014

The hostel is only a rockthrow away from the main square of the city and that makes its location very good. It is about a 20 minute walk from Krakows bus and train station and since it is located in the centre there are plenty of restaurants etc. There is also a big supermarket on a 10 min walk. The...

Thank DutchPatrick1987
Cieszyn, Poland
Reviewed 29 August 2014

Great staff, awesome localization. It's a great place especially for young people who want to meet fellow travelers and party! Hostel is just right next to the main square so it's easy to come back from parties, which there are always aplenty in Krakow :) Definitely reccomended.

Thank Ariaxu
Reviewed 24 August 2014

The hostel stuff was very kind and helpful in the emails until it came to cancelling of the reservation. Before booking the rooms, I inquired at the hostel about the cancellation policy and informed them that I'd need a confirmation letter for the embassy. I got the answer that refund was possible in case of cancellation 2 days prior the...

Thank MarokkAnja

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04/06/2017 05/06/2017
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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
Official Description (provided by the hotel)
All the rooms have shared bathrooms. We've got one double room, a 10-bed dorm, two 6-bed dorms and two 12-bed dorms. Every bed has its seperate locker. At the 24h reception, you can purchase soft drinks or toiletries and borrow a towel. As our guest, you get bed linen, soap, tea and coffee for free. Of course, you can use the Wi-Fi connection. Our kitchen is fully equipped and you can use it any time you want. If you prefer eating out, there are lots of recommended places in a nearby, such as: Koko (110m), Raw Organic (50m), Subway (6m), Cup Cake (5m) and hunders of others. Our staff consists of people who travel themselves, so they know how to make your stay perfect. They willingly recommend the most interesting places, help with organizing trips (e.g. Wielczka Salt Mine or Auschwitz) or transport to and from the Kraków Balice Airport. They organize events and keep the hostel clean. ... more   less 

Additional Information about Intro Hostel

Address: ul. Bracka 4, Krakow 31-005, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: €12 - €52 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Intro Hostel 2*
Number of rooms: 7
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Questions & Answers

Here's what travellers have asked, with answers from Intro Hostel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don´t choose room no. 6!”
887christinb, 8 Apr 2015 | Read review
“I personally reccomend 6 person bedrooms, they're nice and cozy :)”
Ariaxu, 29 Aug 2014 | Read review
“Don't stay here.”
780tessh, 6 Dec 2013 | Read review
“If you don't mind sharing rooms, a good way to save money is a large/mixed room.”
erlusby1, 31 Jul 2013 | Read review
“Grab the room near the balcony if you want more privacy.”
ComratHostel, 30 Nov 2012 | Read review
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