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PURO Krakow Stare Miasto

Traveller (761)
Room & Suite (399)
Dining (62)
Ogrodowa 10, Krakow 31-155 Poland See on map
Name/address in local language
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Airport Transportation
4 Star accommodation
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,719)
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All reviews samsung tablet modern hotel train station glass bathroom shopping mall free hot drinks corner room free coffee machine old town room card galleria krakowska underfloor heating the main square rooms are small perfect location fantastic hotel loved this hotel
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1 - 5 of 1,014 reviews
Reviewed 2 days ago

It was a very modern hotel and very clean. Friendly and helpful reception staff. I stayed there for business and the room was set up well to work - good technology and wifi. But the best bit was the massage - excellent, friendly, and very...More

Thank Katherine Jane C
Response from GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare MiastoResponded yesterday

Dear Katherine Jane C, thank you for choosing our hotel for you stay. I am happy your stay was convenient and you met our reception staff, experienced location and the technology of PURO...and of course the massage. This is the best recommendation for our daily...More

Reviewed 2 days ago via mobile

We stayed in Kraków for 3 nights, this hotel is convenient for everything, it’s opposite the train station and a massive shopping mall. Not too far from the old town, easy to walk to most attractions. Staff were very friendly and welcoming, there is complimentary...More

Thank Louise_2013_13
Response from GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare MiastoResponded yesterday

Dear Louise_2013_13, thank you for the stay and your recommendation not only location but also the staff. We care about our guests in a friendly way and are happy whenever this is appreciated ;) . Visit us again and continue explore Kraków …;) You are...More

Reviewed 1 week ago via mobile

Great hotel, fabulous location and staff very helpful for recommendations for things to do and places to eat. We booked our trips through the hotel too and can not fault them. Rooms were clean and everything was controlled by the iPad in the room which...More

Thank Scottishlass19
Response from GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare MiastoResponded yesterday

Dear Scottishlass19 thank you for the stay and the great note and the recommendation ;) Once again I do apologize for the break in water supply and thank you for sharing with others about the reaction. We serve our guests the best and honest way...More

Reviewed 3 weeks ago

You need five minutes walking to reach the Barbican, the historic gateway leading into the Old Town, when is closed to the main train station and opposite the city’s main shopping mall. Clean, modern furnished and helpful staff. Comfort rooms and rich breakfast. Its ideal...More

Thank petros_monogios
Response from GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare MiastoResponded 3 weeks ago

Dear Petros_Monogios, Thank you for your visit and great evaluation. Thank you for appreciating our cleanliness, employees and a rich breakfast. We're working on it every day to earn such a nice opinion ;) I am looking forward to your next visit and all the...More

Reviewed 3 weeks ago via mobile

We stayed 2 nights at this hotel recently and mostly enjoyed it. There were a few issues but they didn’t ruin our stay. Check in was a bit odd when the rep couldn’t find our reservation. She finally did and we checked in. We had...More

Thank thefitzs6
Response from GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare MiastoResponded 2 weeks ago

Dear thefitzs6, Thank you for your visit, good opinion and recommendation. We really appreciate your time devoted to writing so many details, thank you for your understanding in terms of any issues. We are looking forward to your next visit ! All the best! Monika...More

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Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Wheelchair Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$71 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$71 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Traveller (761)
Room & Suite (399)
Dining (62)
Amenities (9)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
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Questions & Answers
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Tracy C
14 October 2018|
AnswerShow all 5 answers
Response from Shona M | Reviewed this property |
Hi we arrived at Puro hotel at midday after an early morning flight and they let us check in straight away.They also stored our luggage for us when we checked out as we had a late night return flight.Hotel staff are really... More
Ann M
25 February 2018|
AnswerShow all 7 answers
Response from Shona M | Reviewed this property |
Hi You can board the SKA 1 bus which takes you right into market square Stare Maisto or get the train which is just opposite airport which also takes you into market square. It costs around £2 per person
Cynthia C
19 January 2018|
AnswerShow all 6 answers
Response from TTeig | Reviewed this property |
There are many companies in Krakow that arrange tours to Auschwitz. Then you get picked up at the hotel by a bus and taken there and back. Easiest and cheapest when you travel alone. Just ask in the reception, the are very... More
Room Tips
"Check this out you will not be disappointed. Great location away from hustle and bustle yet near everything."
3 weeks ago
Read review
"The room was quiet and near the lift we was on the 3rd floor"
9 Sep 2018
Read review
"best panoramic view of Kraków from the top floor rooms, modern rooms with tablets, low-noise AC,..."
13 May 2018
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""Corner suites are large and sunny""
14 Apr 2018
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