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Sheraton Grand Krakow

1.3 km from Krakow centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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ul. Powisle 7, Krakow 31-101, Poland
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1,840 Reviews from our TripAdvisor Community

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Showing 1,431: English reviews
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Leeds, United Kingdom
Reviewed 3 days ago NEW

This is a good hotel that is a great choice from the range of hotels in Krakow. Its location overlooking the castle and the river is impressive. The rooms are very spacious and well equipped. As we booked at a bargain price, we were allocated a room without an outside window which is pretty bizarre. The window was internal overlooking...

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Helpful?
Thank dcmleeds
Oxfordshire, United Kingdom
Reviewed 4 days ago NEW

We've just returned from a three night stay in this newly renovated spotless, luxury hotel. Although not a "quirky" or "character" hotel it had a lovely ambience and it was worth having a river view room. The large bed was one of the most comfortable hotel beds we've ever slept in, with high quality bed linen. The over the bath...

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Thank sanedmondson
Reviewed 5 days ago NEW

If you're not sure about this hotel, stop hesitating and just hit book. The hotel itself is wonderfully decorated, the rooms are spacious, and the beds are incredibly comfy. The staff are friendly, and informative (even when we arrived at 3am!), and are always available to help. It's in a great location, step outside and you're on the river front,...

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Helpful?
Thank Jámes B
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear James, Thank you so much for your detailed review with such a nice compliments about our Property. It is true that the Hotel has extraordinary location at the foot of Wawel Castle and in the very heart of the city, which gives our guests an easy access to the most iconic tourist attractions. It is splendid that you found...

Reviewed 5 days ago NEW

We have just got back from a 4 night stay at the sheraton, we were room only as that suits ourselves. On entering the hotel the staff could not have been more helpful and greeted us with warmth and smiles. The room we had overlooked the bars and restauraunt, but there was very quiet and no problem at all, also...

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Helpful?
Thank Glyn H
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Glyn H, First of all I appreciate very much the effort of sharing such a detailed review, especially that is so positive. I am really happy that your stay was nothing less than the perfect travel experience which our dedicated Team made even more effortless. I am deligtehd knowing that our guestrooms were to your liking and that you...

Dublin, Ireland
Reviewed 1 week ago via mobile

Super Hotel, newly renovated, friendly efficient staff. Choice of 3 restaurants & great choice of breakfast. Nice gym & pool. Convenient location to all the attractions and excellent views from terrace bar.

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Helpful?
Thank smulro_426341
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for sharing your experience. It is splendid that you spent a great time in Krakow enjoying our fully renovated guestrooms and compelling views. I am happy that you found our Team dedicated and helpful and our buffet breakfast tasty. It is so nice that you have mentioned our Sheraton Fitness area and our unique location, at...

Reviewed 1 week ago via mobile

Rooms large the bed was enormous and the bed linen was so fresh and white the room was spotless. Great products in the bathroom. Staff very friendly. Great choice at breakfast. The hotel is very central to the city. Would stay again

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Helpful?
Thank Lesley H
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Lesley, Thank you so much for taking the time to share your experience. I am delighted that you enjoyed your stay at our Hotel and that our renovated guest room with all its facilities were to your liking, offering a perfect relaxation, especially during the night with our Sheraton Signature Bed. Great that you found our Team friendly and...

Wales
Reviewed 2 weeks ago via mobile

My husband and I have just returned from a 3 night stay at this hotel. The hotel is very clean and tidy, reception staff were lovely and welcoming upon check in and we were advised that we had a complimentary upgrade on our room from classic to the next category. We also arrived at the hotel around midday and our...

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1Thank Nattherat
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, First of all I would like to say that your review made my day! Thank you so much for such a lovely review. Delighted to see that you would recommend us further and that you will stay with us again whenever your travels will bring you back to Krakow. I am happy that our five-star service met your...

Montreal, Canada
Reviewed 2 weeks ago via mobile

I really enjoyed this hotel, the room was large, very nice view on the city The service was excellent. I tried the restaurent and the food was good. The location is perfect, it allows chou to walk around in downtown Krakow The price was a little bit higher than the hotels around but I would return

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Helpful?
Thank freqtraveler777
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I appreciate the effort of writing and sharing your opinion about our Property. It is so nice to read that the overall experience was nothing less than wonderful. I am delighted that our guestroom was a perfect, spacious place to relax and recharge after the long journey and that you really enjoyed the spectacular view. Thank you for...

Marske-by-the-Sea
Reviewed 2 weeks ago via mobile

We stayed here for 4 nights as a family of four for my birthday. We choose this hotel for the 5 star rating, excellent reviews and the health facilities over another hotel nearby. On arrival we asked about the times of the pool and gym to be told that it was closing for refurbishment,this was an instant let down as...

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Helpful?
Thank Mo T
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, First of all thank you for choosing the Sheraton Grand Krakow as your home away from home whilst visiting Krakow. I am delighted to see that the overall travel experience was positive and that you have enjoyed your time in Krakow. I am happy to hear that you took advantage of our extraordinary location which provides access to...

Reviewed 2 weeks ago via mobile

"Sheraton" stamp and a very good location. Side by side to the castle and the river and a short walking distance from old town, market square bars restaurants and night live. The rooms are a bit old style for my taste but ok...the restaurant and breakfast area are very cold and the breakfast it self could be better for a...

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Helpful?
Thank Pedro R
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Pedro R, Thank you for sharing your opinion. I am happy that the overall experience is positive. Great that you enjoyed our very central location. It is a pity that we were not informed that your internet speed was not good enough and that breakfast did not fully meet your expectations. We take great pride in our breakfast offering...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: €81 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#18 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
19 questions
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Questions? Get answers from Sheraton Grand Krakow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the river have the best view by far”
  • View towards castle from hotel window
 of 5 bubbles dcmleeds, 23 Feb 2017 | Read review
“Worth upgrading to a river view room.”
 of 5 bubbles sanedmondson, 22 Feb 2017 | Read review
“only stayed in one room so can't comment”
 of 5 bubbles 493glynh, 21 Feb 2017 | Read review
“Those located at the front offer the best views”
 of 5 bubbles 348bartosza, 7 Feb 2017 | Read review
“Higher floors will provide a better view”
 of 5 bubbles 97melvinl, 6 Jan 2017 | Read review
5 of 5