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Sheraton Grand Krakow

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Sheraton Grand Krakow
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1,819 Reviews from our TripAdvisor Community

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Showing 1,415: English reviews
New Delhi, India
Reviewed 3 days ago NEWvia mobile

Hotel near to the city center... rooms are good and if possible go for river or castle view room... breakfast is very nice and offer lots of options... overall a very nice place to stay.. recommended for sure...

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Helpful?
Thank gagan3010
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you very much for sharing such a nice feedback. It is splendid that you found our Hotel nice, comfortable and offering a real five star travel experience. I am happy that our extensive buffet breakfast met your expectations fully. Great that our guestrooms and view enriched your stay. Our location is perfect and most importantly, it is...

Bethlehem, Pennsylvania
Reviewed 1 week ago NEW

great hotel! the rooms are very nicely maintained and very comfortable, the staff is friendly, helpful, and knowledgeable about the area.. the restaurants were good..we loved the hotel and the area! we met some folks who told us this is their favorite hotel in Krakow!

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Helpful?
Thank pattylou45
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, It is so nice of you to share such a positive opinion about our Property. I am very happy to hear that your stay was a perfect travel experience. It is splendid that you found our dedicated Team friendly, helpful and engaged, offering a high, real five star standard service. The Hotel is in the process of renovation...

Reviewed 1 week ago NEWvia mobile

I like Grand Sheraton quite much. The venue is amazing with the bar, restaurant, meeting rooms. The rooms are big enough and equipped well, also clean. The selection for breakfast is huge and quite tasty. The service is nice as well as the people at the reception. Finally, the hotel is at the centre.

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Helpful?
Thank Gábor T
Reviewed 1 week ago NEWvia mobile

We stayed only 2 nights in Krakow, we have been travelling for about 4 weeks now and this would have to be the best hotel we have stayed in. The service is fantastic, staff are lovely and location in not far from town square. We only came to Krakow to visit Auschwitz but we could easily come back and would...

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Helpful?
Thank Katie N
Sydney, Australia
Reviewed 1 week ago via mobile

Stayed for 3 nights on a business trip. Very comfortable hotel room and service top notch. Great choices at the buffet breakfast. Close enough walk to main square (even in very cold weather!) and to Wawel Castle.

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Helpful?
Thank hayessa78
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I am grateful that you take the time to share such positive comments about our Property. I am delighted hearing that your stay was a fantastic travel experience. Great that you found our dedicated Team engaging & supportive, offering high standard of services. It is splendid that our spacious guest rooms were to your liking and made you...

San Francisco, California
Reviewed 2 weeks ago

This hotel is located at a perfect location. You can walk to anywhere from where it is located. I highly suggest going out for breakfast instead of the hotels breakfast. However the breakfast at the hotel was excellent!

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Helpful?
Thank Melvin L
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Melvin L, Thank you for your positive comment about Sheraton Grand Krakow. It is splendid that our central location just walking distance to all most important Krakow’s sites enriched your stay. I am also happy to hear that our vast breakfast offer consisting of over 100 items freshly prepared every day were to your liking. Hope you will visit...

Sunningdale, United Kingdom
Reviewed 2 weeks ago via mobile

I'm sick with a fever, in bed in a beautiful hotel room. It's freezing outside and I can't go out, there are no movies to download and most channels are in a foreign language :( getting bored, hence my TripAdvisor post. And they only gave us two tiny pods of milk for our coffee. Otherwise I'd give it a 5...

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Helpful?
1Thank Astroturfing2008
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for sharing your feedback. I am very sorry to hear that you got sick during your visit to Krakow. I do hope you recovered quickly and everything is fine. I am happy to hear that both our modern interiors and excellent customer services were to your liking. Great that you enjoyed our creative culinary offer despite...

Helsinki
Reviewed 2 weeks ago

Guaranteed quality hotel with spacious rooms and good services. Hotel staff is friendly and breakfast has an extensive variety of different options maybe a bit too many. Location nice just outside the old city but near the centre. I had a room with a beautiful view of the old castle.

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Helpful?
Thank Marja K
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Marja K, Thank you for sharing your positive opinion about our property. How wonderful that our friendly Team and extensive breakfast offer have met your expectations. I am happy to hear that our perfect location made your stay so effortless. It is splendid that the view from your room over the Wawel Castle left such a positive impression. Looking...

New York City, New York
Reviewed 2 weeks ago

The location for the hotel was excellent, close to the center and the tourist attractions. The staff was very friendly and helpful and were able to get us a last minute tour of Aushwitz and the Salt Mines. The lounge area had some great food options, even for vegetarians. For my wife's birthday, they even setup a bottle of champagne...

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Helpful?
Thank oneworldmanywonders
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I am delighted to hear that you had a seamless travel experience while staying at Sheraton Grand Krakow. Wonderful to hear that our dedicated Team was helpful and that you and your wife enjoyed the trip to Auschwitz and Salt Mine. I am also happy to hear that our top location close to the center and tourist attractions...

Nottingham, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed for three nights over new year and had a fabulous stay. It's hard to comment on whether this was a good value stay at it wasn't cheap but it was new year and to be expected. The hotel was, however of a very high standard and I imagine one of the best in Kraków. The pool was a slight...

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Helpful?
Thank Hayley P
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for choosing the Sheraton Grand Krakow to celebrate the New Year festivities. Thank you also for taking the time to share your positive comments on TripAdvisor. I am delighted to hear that our high standards and top location have enriched your stay in our beautiful city. It is fantastic that you managed to recharge at Sheraton...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: €77 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your Sheraton Grand Krakow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#15 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from Sheraton Grand Krakow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will provide a better view”
 of 5 bubbles 97melvinl, 6 Jan 2017 | Read review
“Overlooking the River was really nice.”
 of 5 bubbles geoffbund, 2 Jan 2017 | Read review
“ask for a room overlooking the river”
 of 5 bubbles elizashley, 29 Dec 2016 | Read review
“Make sure to ask for a non-smoking room and/or a room with an outside view. Get a massage from Edita.”
 of 5 bubbles TheWexican, 20 Dec 2016 | Read review
“Facing front”
 of 5 bubbles 113andyg, 11 Dec 2016 | Read review
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