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Novotel Krakow Centrum

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#43 of 256 Hotels in Krakow
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Krakow Centrum
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1,515 Reviews from our TripAdvisor Community

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Showing 954: English reviews
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Italy
Reviewed yesterday NEW

I often stay in the Novotel hotels during my travel, for business or leisure both. I have been very good this time as always (almost...) I had a beautiful room with view on the castle. The quality of the room service as well as the breakfast was of top quality.

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Helpful?
Thank Barbicane8
Zurich, Switzerland
Reviewed 2 days ago NEW

I was here 5 nights. The room was extremely cold. Visited at least 5-6 other rooms and they had the same issue. I even met a colleague at reception who had the same issue with his room. I decided to keep my room and i was given two heaters. I connected them and, surprise, surprise, the electricity went off. Thinking...

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Thank Khalid E
Melbourne, Victoria, Australia
Reviewed 5 days ago NEWvia mobile

The Novotel Features newly refurbished rooms, some overlooking the river. I was impressed with the facilities of the hotel (IE. gym, pool, spa) and it's convenient location to attractions. Regrettably I faced a terrible situation on check in, I hold a Le Club Accor Gold Status card and make by bookings through Accor Hotels online. Despite doing this correctly (and...

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Helpful?
Thank Matthew H
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Matthew, Thank you for your review and feedback. I do apologise for the troubles around the check-in. We hope that despite this fact you will stay with us again. Wojtek Guest Experience Manager.

West Calder, United Kingdom
Reviewed 1 week ago

Would recommend this hotel well worth the money,is in a well placed location for local tourist sites,close to the pickup point for the tours.excellent staff,very good food,rooms cleaned every day,good indoor swimming pool.overall can't really fault the hotel.

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1Thank 19jim
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear 19jim, Thank you very much for your review about our service. We're happy we made you stay a pleasant one. We hope to see you again at our hotel. Wojtek Guest Exprience Manager.

philadelphia area
Reviewed 2 weeks ago

My family of 19-including 2 babies and 3 kids had a great time here. The rooms were very clean and comfortable. The pool was fun. The breakfast was excellent as was the dinner. The Bar was comfortable and the personnel happy and always willing to help us out. It was within walking distance to Old Town. We would definitely go...

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Thank rowife
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Rowife, Thank you very much for your time to write this review. We are happy we made your stay a good one. This is one of our duties. We do hope you will stay with us in the future. Wishing you all the best. Wojtek Guest Experience Manager.

Reviewed 2 weeks ago via mobile

Well situated and close to all attractions management and staff very accommodating and always smile and make travelers most welcome rooms clean and well maintained anyone wanting to visit Poland this could be your stop

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Thank John R
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear John, First of all i would like to thank you for taking your time in making comments of your stay in our hotel. It is a pleasure for us to see that you found us as a great place to stay. Also it is very good for us to have such a good feedback of our location, clean rooms...

Oslo, Norway
Reviewed 2 weeks ago

We booked a suite this time With 2 rooms and got a corner room in the 5 th floor. The suite was quite big and had a good view over the river and the Castle. It was heavy traffic outside, but it was quiet in the room, which is most wanted for us. The price was reasonable for the suite...

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Thank Huttiheita
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear Huttiheita, First of all i would like to thank you for taking your time in making comments of your stay in our hotel. We do value all comments from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve. I am sorry for all the inconveniences that you had...

New York City, New York
Reviewed 2 weeks ago

The pros: 1. Decent location, 2 tram stops from the Old Town, and bus 252 to the airport stops just around the corner. 2. An okay supermarket and some mini-markets across the street. 3. Nice pool, usually had it all to myself. 4. Comfy bed. 5. ATM in the lobby. I would have rated this hotel as very good or...

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Thank Mike S
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear Mike, First of all i would like to thank you for taking your time in making comments of your stay in our hotel. We do value all comments from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve. I am sorry for all the inconveniences that you had...

Reviewed 3 weeks ago

Had a fantastic stay in this great hotel. We stayed for 4 nights and were delighted with the service we received. From the greeting at the reception, right through to every member of staff we met, everyone was very helpful and friendly. All spoke excellent English. Our room was large, modern and spotlessly clean. The bed was extremely comfortable. We...

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Thank Button62
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Button62, Thank you very much for your kind review and feedback. Wishing you all the best and hope to see you again at our hotel. Wojtek Guest Experience Manager.

Billingham, United Kingdom
Reviewed 3 weeks ago

The Novotel Krakow Centrum hotel is ideally situated for visiting central Krakow, being close to the river Vistula, you can walk along the river bank to the castle and to get up into the city centre. The hotel it self is modern, clean and the staff are very helpful and friendly. The hotel has a great fitness room and pool,...

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Helpful?
Thank nwilson3
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Nwilson3, We have read your review with a greatest interest. Thank you very much for all your kind words. We value it a lot and look forward to seeing you again at our hotel. Wojtek Guest Experience Manager.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Krakow Centrum is a stylish 4 star hotel in the centre of Krakow perfect for a business trip or holiday. Hotel, offering free WiFi internet and 340 sqm of conference facilities, is located across from Wawel Castle within walking distance of the Main Market Square. NOVO SQUARE Lounge Bar, will delight you with a range of Polish and international specialties. Spoil yourself in In Balance by Novotel wellness centre with swimming pool, sauna, jacuzzi, beauty treatments and massage service. Onsite parking. ... more   less 

Additional Information about Novotel Krakow Centrum

Address: ul. Gen. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: €63 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow Centrum 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and ACCOR so you can book your Novotel Krakow Centrum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Krakow Novotel
Hotel Style:
#11 Business Hotel in Krakow
#25 Family Hotel in Krakow
#26 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow Centrum staff and other travellers.
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Questions? Get answers from Novotel Krakow Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View to the river is nice.”
  • spacious
  • spacious
  • Nice view over the river and castle
 of 5 bubbles Huttiheita, 11 Feb 2017 | Read review
“We were in Room 551. Very little view but really quiet.”
 of 5 bubbles Button62, 3 Feb 2017 | Read review
“We were on the 5th floor very quiet. Not great views but that didnt matter to us”
 of 5 bubbles R3603CYsarahm, 24 Jan 2017 | Read review
“Location to Town”
 of 5 bubbles thisismarkd, 24 Jan 2017 | Read review
“Ask to be on an entirely different floor than the construction”
 of 5 bubbles airforcewife98, 1 Jan 2017 | Read review
5 of 5