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Hotel Novotel Krakow Centrum

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Traveller (565)
Room & Suite (307)
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Overview
  • Excellent48%
  • Very good42%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“riviera travel”(36 reviews)
“wawel castle”(138 reviews)
“old town”(165 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Novotel Krakow Centrum
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Hotel Novotel Krakow Centrum
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (1,936)
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1,188 results
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5
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592
491
81
19
5
Show reviews that mention
All reviewsriviera travelwawel castleold townexecutive roomswimming pooloverlooking the riverthe main squareexcellent hotelcity centrebusiness tripbusy roadtram stopminute walklong weekendroom was largecomfortable hotelbreakfast buffet is
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1 - 5 of 1,188 reviews
Reviewed 1 week ago via mobile

Very close to the old part of town and the main square, 5 minutes easy walk. The staff are friendly, breakfast isn’t too bad. Has a good swimming pool and spa pool. Rooms are clean and tidy and a good size with lounge seating and...More

Thank Rob_1950_New_Zealand
Response from NovotelKrakowCentrum, Public Relations Manager at Hotel Novotel Krakow CentrumResponded 5 days ago

Dear Rob, Thank you very much for your review, it's always a pleasure to recieve a positive feedback and a high note is very motivating. Hope to welcome you again. Best regards, Jakub Głowacki, Guest Experience Manager

Hotel's Favourite
Reviewed 3 weeks ago

Without a doubt the location of this hotel is terrific, it is a 10-15minute stroll into the main square where you can enjoy dozens of restaurants, cafes and bars. The room was very spacious with a large bed and a sofa, the bathroom was also...More

Thank carolann
Response from NovotelKrakowCentrum, Guest Relations Manager at Hotel Novotel Krakow CentrumResponded 2 weeks ago

Dear Carolann, Thank you very much for your review. We do our best to make your time at Novotel Kraków Centrum a great experience. I belive we will welcome you again. Best regards Jakub Głowacki Guest Experience Manager

Reviewed 1 week ago

The rooms were very clean and well equipped. There was free wi-fi. The room had a hairdryer and tea and coffee making facilities. My only complaints were that the beds were very hard and I needed to lie on the spare duvet to soften the...More

Thank 15traveladdict9
Response from Wojtek K, Guest Relations Manager at Hotel Novotel Krakow CentrumResponded 1 week ago

Dear 15traveladdict9, Thank you very much for your review and feedback. We really value every single review that we receive. We will try out best to enhance the bed quality in the future. Look forward to seeing you again in the future. Wishing you all...More

Reviewed 1 week ago

Very good location to visit old Krakow on foot,next to the river . Located just outside the remnants of the old city with a great view of the castle and about 15 min.away from the main square. Pleasant staff.Clean room,well designed with everything one needs...More

Review collected in partnership with Accorhotels.com
Thank Dirk T
Response from Wojtek K, Guest Relations Manager at Hotel Novotel Krakow CentrumResponded 1 week ago

Dear Mr. Dirk T, Thank you for your kind words and all the remarks on your stay with us. We are really glad you had a good stay with us here in Krakow. Hope to see you again in the future at Novotel Krakow Centrum!...More

Reviewed 2 weeks ago via mobile

Have stayed here a couple of times now. Hotel modern and clean. All staff welcoming. Rooms are a good size with powerful aircon. There is a swimming pool and gym. Breakfast is okay. Location is nice with a good view of the castle and river....More

Thank GuidoScotland
Response from Wojtek K, Guest Relations Manager at Hotel Novotel Krakow CentrumResponded 1 week ago

Dear GuidoScotland, Thank you for your review and feedback. We are glad you had a good time with us and hope you will choose our hotel again in the future. Wishing you all the best, Wojtek Kogut Guest Experience Manager Kraków

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$86 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Krakow
#17 Family Hotel in Krakow
#29 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Krakow
#17 Family Hotel in Krakow
#29 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (565)
Room & Suite (307)
Dining (63)
Pool & Beach (40)
Business Centre & Event Rooms (16)
Family and Play Areas (5)
Amenities (5)
Questions & Answers
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Charles Michael W
12 June 2018|
AnswerShow all 3 answers
Response from Andrea M | Reviewed this property |
When I stayed here the breakfast was included. Cereals, cold meats, fish, cheese, variety of breads, croissant, Danish pastries eggs, sausages, tomatoes, fresh fruit and omelettes made to order. No bacon. Fruit juice tea... More
0
Votes
Hammerette1980
26 May 2018|
Answer
Response from Wojtek K | Property representative |
Hello there, We start serving breakfast at 6.30 am. Thank you and all the best, Wojtek Kogut Guest Experience Manager Kraków
2
Votes
Hammerette1980
25 May 2018|
AnswerShow all 7 answers
Response from Wojtek K | Property representative |
Hello there, Good to hear from you. We do not offer airport shuttle service but we can help with arranging a taxi pick up for you. The same applies with Auschwitz trips. There are plenty of options to choose from - just... More
0
Votes
Room Tips
"Ask for a room with a view of the Wavel Castle and the Vistula River. Check the room´s a/c if it´s working."
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"We did not think to ask for a room with a view of the river and possibly castle, but it would be worth asking..."
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"At the front for best view"
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"Ask if you want a river view."
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