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Novotel Krakow City West

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Krakow City West
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1,105 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Krakow City West
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Showing 495: English reviews
Edinburgh, United Kingdom
Reviewed 31 July 2015 via mobile

This hotel was brilliant! For the amount it cost to stay for 3 nights was excellent value for money. The onsite restaurant was excellent the food was always presented well and tasted great. All staff were extremely helpful. The city centre was within walking distance but it was about 20-30 minutes away.

1Thank Rachel C
Marzena S, Room Division Manager at Novotel Krakow City West, responded to this review

Dear Guest, I am very grateful for the feedback regarding your recent stay at Novotel Krakow City West which you shared on Trip Advisor. Thank you for the great review of our hotel and to highlight our advantages! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Joanna Węglarz, Room Division...

Reviewed 28 July 2015

Friendly and professional service throughout from checking in onwards - would like to especially compliment Anja in the lounge bar for radiant and warm service. Despite a very busy time, i found that the staff were able to keep service levels up and keep smiling.

1Thank Hans d
Reviewed 25 July 2015

Review collected in partnership with Novotel Hotels
1Thank MichaelLynge
Joanna W, Manager at Novotel Krakow City West, responded to this review

Reviewed 23 July 2015

I stayed in Feb 2015. This is one of a good hotel to stay in Krakow, not really big hotel, a little bit old but all cleans. The rooms also good and comfortable to rest and sleep. Internet connection also good. I think this hotel a best choice for group tour in Krakow.

1Thank Samuelrismana
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Mr Samuel, Thank you so much for your comments. I am pleased to know that you enjoyed your stay. I thank you for your kind remarks which are very much appreciated. I hope that you will visit us again in the future. Warm invite you. With Best Regards, Joanna Węglarz, Room Division Manager

Helsinki, Finland
Reviewed 19 July 2015 via mobile

Stayed two nights here with 4&6 years old boys. Hotel looked quite old outside, but was totally renovated inside. Really clean and nice. Room was large and breakfast had a wide range of foods. There is a nice pool downstairs, our boys loved to swim there. It's quite deep, 2,35m in the deeper part of it. The children's part of...

1Thank tiutiu
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guests, Thank you very much for the comment you have given us about the experience at Novotel Kraków City West. We are very happy to read that the hotel has seemed a very good standard and the services has been at the level of your expectations. Always it is nice to get so nice comments from the guest who...

Lodz, Poland
Reviewed 15 July 2015

Review collected in partnership with Accorhotels.com
2Thank stekor
Joanna W, Manager at Novotel Krakow City West, responded to this review

Tetbury, United Kingdom
Reviewed 15 July 2015

The highest praise must go to all the staff who were extremely efficient and helpful. Room large and well equipped. Only two issues. First though tea and coffee provided milk had to be purchased from local supermarket and if you are sensitive to noise then be aware that rooms in the front which have the views also have noise from...

Thank Dee B
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you very much for your opinion. Unfortunatelly your opinion concerns our sister Novotel located at Kościuszki street in the City Center just close to Wawel Castle and Vistula River. On behalf of Novotel Kraków Centrum Team thank you for positive comments. Warm invite you to visit Kraków again in the near future and choose next time Novotel...

Pennsauken, New Jersey
Reviewed 8 July 2015

My husband and I stayed here for 4 nights on our recent vacation. The hotel is a little far from the city center but they run a shuttle twice a day, have cabs on hand almost all the time and the bus stop is right outside (being a bit far away was much less of a hassle than we expected)....

1Thank cheryldawn
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guests, Thank you very much for choosing our hotel for your stay and for sharing your opinion. Our main goal its to make of our guests stay a great experience. So that is why I am a little surprised that our staff was not enough friendly. They are always open and helpful, ready to be to your disposal at...

Cornwall, United Kingdom
Reviewed 8 July 2015

Excellent hotel. The reception desk were very helpful. The rooms spacious and clean if rather too warm in the heatwave. Breakfast was varied and good. The hotel is some distance from the old town but the shuttle service worked really well and the local bus and/or bikes were useful for going in at other times. We also appreciated a cooling...

Thank meredith668
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guests, I am appreciate you taking the time to share your recent experience from your stay at Novotel Krakow City West. I am glad you had such a wonderful stay and that you were able to enjoy the hotel with it's facilities. I am happy to hear that our staff contributed to your positive experience. I am very much...

Reviewed 5 July 2015

My wife and I have just spent 5 nights at this hotel.The room was on the 10th floor which was clean and comfortable.The bed was king size and very comfortable. The bathroom was a good size fully tiled shower/bath. Hairdryer. Throughout our stay the room was kept clean. During our stay we booked 2 buffet breakfasts at a cost of...

Thank Slimjim31
Joanna W, Kierownik at Novotel Krakow City West, responded to this review

Dear Guests, Thank you for the excellent appraisal! We feel honored you have chosen Novotel City West for your stay in our Royal City :). We are really proud to read that our service met your expectations. I will share your opinion with all our team, because the biggest award for us is guest satisfaction. Thank you again for your...

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04/06/2017 05/06/2017
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  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Our 4-star hotel will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area for kids. The hotel’s spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. Your well-being is of utmost importance for us; we are surrounded by green spaces, away from busy Old Town and above all we offer our guests free-of-charge transfers to the centre of Krakow. The public transport bus stop is right opposite. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: €49 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Agoda, Orbitz, ACCOR, Hotwire, Expedia, Cheap Tickets, HotelQuickly and HRS so you can book your Novotel Krakow City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#14 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#26 Family Hotel in Krakow
#33 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
33 questions
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Questions? Get answers from Novotel Krakow City West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor rooms have been refurbished and are quiet”
JMF_7, 13 May 2017 | Read review
“Our superior room was on the 7th floor.”
PartTimeTraveller123, 8 May 2017 | Read review
“I had second Floor, my room was very clear and comfortable.”
nikholasr, 19 Apr 2017 | Read review
“Ask to see the room first”
PeterB507, 12 Feb 2017 | Read review
“Ask for room on a high floor! Better views...”
sawadee_1, 6 Feb 2017 | Read review
5 of 5
US$74* /night
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Prices are for 1 room, 2 adults
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