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25/12/2017 26/12/2017
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    Novotel Krakow City West

    Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland
    011 48 12 881 13 20
    Hotel website
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    25/12/2017 26/12/2017
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    Traveller (362)
    Room & Suite (134)
    • Excellent39%
    • Very good48%
    • Average11%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “free shuttle” (21 reviews)
    “shuttle service” (14 reviews)
    “old town” (60 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Krakow City West
    Special Offer: The Magic of Christmas
    Hotel deals
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,242)
    There are newer reviews for Novotel Krakow City West
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    11 - 15 of 543 reviews

    Reviewed 1 November 2017

    This was a great hotel to use as a base to explore this lovely city. The hotel was undergoing renovations but this did not have any impact on our stay. The room was spotless and the staff friendly and helpful. All our party enjoyed peaceful...More

    Thank Sarah R
    Reviewed 30 October 2017

    Stayed here on business as the office is a short walk away. However, if here on leisure I would do the same. Only short taxi / bus journey from centre but friendly staff, excellent rooms and good breakfast.

    Review collected in partnership with Accorhotels.com
    Thank Ken912
    Reviewed 18 October 2017 via mobile

    We stayed here for three nights and was a lovely hotel. Friendly staff, very clean and tidied daily. Had transfer to and from the city centre. Would definitely recommend. Bar and restaurant were of reasonable price and food was lovely.

    Thank Saz P
    Reviewed 12 October 2017

    Stayed here for 2 nights with a small private tour group. Lobby area was cool with a nice bar. The room was small and simple. Few amenities. Electricity went out in our room only on the second night. After calling the management for 5-10 minutes,...More

    Thank Arb-aroon L
    Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 16 October 2017

    Dear Arb-aroon, Thank you very much for your review and feedback. The lack of power supply has been caused by renovation works that take place at our hotel and I would like to express my deepest apologies for that. We will also review the way...More

    Reviewed 8 October 2017

    I stayed in a hotel just one night due to a conference I took part in. The hotel may not look perfect on the outside but the interior is really good and modern. The rooms are spacious, with all the necessary things, one may need...More

    1  Thank 517Magdalenka517
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • US$43 - US$91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Best Value Hotel in Krakow
    • #20 Business Hotel in Krakow
    • #26 Family Hotel in Krakow
    • #29 Luxury Hotel in Krakow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Cancelon, Travelocity, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Novotel Krakow City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Krakow
    • Also Known As
    • Novotel Krakow Bronowice Hotel Krakow ,
    • Accor Krakow Bronowice ,
    • Krakow Novotel
    Add Photo Photos
    Traveller (362)
    Room & Suite (134)
    Dining (42)
    Pool & Beach (6)
    Hotel & Grounds (214)
    Bathroom (39)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kyle C
    10 October 2017|
    AnswerShow all 4 answers
    Response from Wojtek K | Property representative |
    Hello there, We are very conveniently located from Krakow Airport. It will tale you approx 20 mins by taxi. Our Novotel is like between Krakow Centre and the airport. Hope this helps. Please let me know if you have any... More
    5 October 2017|
    AnswerShow all 2 answers
    Response from Wojtek K | Property representative |
    Hi Lucy! The bust stop is literally 5 min walk from the hotel. Very easy to get there and the Old Town. Please let me know if you have any further questions. Best regards, Wojtek Kogut Guest Experience Manager Kraków
    1 August 2017|
    AnswerShow all 6 answers
    Response from Wojtek K | Property representative |
    Hello. Its max 3,5 km however you can rent a bike, use our free shuttle service or public transport. There are many bike paths around as well. Look forward to seeing you. Best regards, Wojtek Kogut Guest Experience... More
    Room Tips
    "Don't think you can, all will have road noise!"
    Read review
    "book a superior room as these are the rooms that have been updated."
    Read review
    "High floors are best and when I was there 7th floor was modernised."
    Read review
    "I would assume most rooms of the same standard are the same. 7th floor was quiet. 726 smelled of smoke, 724..."
    Read review
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