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Best Western Hotel Galicya

CancelonUS$65*
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#110 of 258 Hotels in Krakow
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$83*
US$65*
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US$74*
US$83*
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Best Western Hotel Galicya
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261 Reviews from our TripAdvisor Community

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uk
Reviewed 6 days ago NEW

stayed here for a weekend with friends, the location is ok, only about a 5 min taxi right into the centre of Krakow, rooms are basic but clean, the breakfast isn't the best, cold meats and bread, the only hot food while we was there was hot dog sausages and scrambled eggs, but overall if I was in Krakow again...

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Thank fatstan
UK
Reviewed 3 weeks ago

Just stayed here with a group of friends. There was also a school party and some Brits on a drinking binge weekend. I guess that says it all. The good points: Fast check in / out. Clean rooms The not so good: Hard towels Soft Mattresses No bath - just a basic shower cubicle The view of the industrial /...

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2Thank DavidSnellUk
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Regards, Bartłomiej Cieślak Hotel Manager

Derby, United Kingdom
Reviewed 3 weeks ago via mobile

Well it has clean but basic rooms, bathrooms ok. Breakfast buffet is not well presented and the frankfurters and eggs need replenishing each time and you have to wait five mins or so for them to do so! The tram stop is close by, and 15 mins into Kraków centre for only 2.80 zloty!

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Helpful?
1Thank Lynda R
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you very much for taking the time to send us your opinion about our hotel. Each comment is very helpful for us because every guest is very important to us. Unfortunately, we can not always satisfy the requirements of all guests but we are trying to do the best . We hope that these minor inconveniences will not affect...

Reviewed 12 April 2017

Rooms were average, standard hotel room. Bathrooms were clean and nice. The hotel from the outside was very nice looking as well. But the food was terrible. The only thing I had there was cereal and the soup at night. Lucky we went to shops in the day to buy food, otherwise I would of been very hungry for the...

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Helpful?
1Thank Richie N
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

First of all we would like to thank you for choosing BEST WESTERN Hotel Galicya for your stay in Cracow. We carefully read your comments on our hotel as we attach high importance to our guests opinions. We appreciate your sharing your thoughts with us and it is our hope that you will give us the opportunity to host you...

London, United Kingdom
Reviewed 20 March 2017

The staff were very friendly and helpful and able to answer any questions I had, the rooms were all kept clean and breakfast was filling and gave a lot of variety. Although the hotel is not in the centre of town a tram stop is located just outside the hotel allowing easy access into the town.

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Helpful?
3Thank LaurenJillard
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you very much for your opinion. It was a great pleasure for me to read it. We are doing our best for the Guests, and your opinion means that the Guests appreciate this. We are waiting for you next time. Regards, Bartłomiej Cieślak Hotel Manager

cardiff south wales
Reviewed 9 March 2017 via mobile

I'll start with the positives,we had a small twin room,tea and coffee facilities,hair dryer and pretty much everything we needed for our stay,the beds were comfy and we both slept well. Wifi was available,we had a bit of trouble logging on but the guy on reception sorted that straight away. Negative's - the restaurant was uninviting,the staff were friendly but...

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Helpful?
Thank nicola h
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you very much for choosing our hotel and to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that all your concerns will be precisely analyzed and if possible taken appropriate action. We hope that your stay in our hotel...

London, United Kingdom
Reviewed 6 February 2017

I stayed at this hotel for just one night on business and overall it was OK. Just a couple of things to be aware of so here is my usual, balanced review and top tips. Here's what I liked: On arrival on a typically cold, snowy day in January in Poland the hotel was warm and welcoming. The welcome at...

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3Thank AlisonJCowan
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Dear Valued Guest, First of all we would like to thank you for choosing BEST WESTERN Hotel Galicya for your stay in Cracow. We carefully read your comments on our hotel as we attach high importance to our guests opinions. We appreciate your sharing your thoughts with us and it is our hope that you will give us the opportunity...

Reviewed 4 February 2017 via mobile

Super hotel,all staff are so friendly and helpful. Breakfast buffet is very good not hot and cold food very fresh. Rooms are very clean and comfortable. Location is brilliant 20mins drive from the airport 15mins by tram into center.to get the tram its 1mins walk outside the hotel top of the road.petrol station/shop 2mins walk also McDonald's just beside it...

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Helpful?
Thank Lorna W
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you very much for your opinion. It was a great pleasure for me to read it. We are doing our best for the Guests, and your opinion means that the Guests appreciate this. We are waiting for you next time. Regards, Bartłomiej Cieślak Hotel Manager

London, United Kingdom
Reviewed 20 January 2017

This is a very reasonable priced Hotel, it is situated South of the Vistula River, but only a very short tram ride into the city centre. Staff are excellent and are very knowledgeable of their City and the transport systems. Breakfast is very good with plenty of variety and the evening meal that we had one night was excellent. Albeit...

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Helpful?
Thank Davidjt2014
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you for writing your opinion about our hotel and services. We are very pleased to read your so positive feelings about last stay in our hotel. We guarantee that we will make every effort with your next stay was also satisfactory. Regards, Bartłomiej Cieślak Hotel Manager

Holywell, United Kingdom
Reviewed 14 January 2017

We have just returned after spending 4 nights in Hotel Galicya, the room was dated but warm and comfortable, only 1 pillow supplied but asked next morning and we received extras. I would like to thank the front of house staff especially Karol and Dorothea for their helpful information about the local area and tram system and for being patient...

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Helpful?
1Thank janetParry31
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Best Regards, Bartłomiej Cieślak Hotel Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Hotel Galicya is a comfortable hotel located in the Podgorze district, known for its interesting urban buildings and the numerous companies which have decided to open offices here. ... more   less 

Additional Information about Best Western Hotel Galicya

Address: Ul. Rzemieslnicza 4, Krakow 30-363, Poland (Formerly Hotel Galicya)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: €44 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Galicya 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Galicya Hotel Krakow
Hotel Style:
#39 Family Hotel in Krakow
#64 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Galicya staff and other travellers.
7 questions
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Questions? Get answers from Best Western Hotel Galicya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floors are the quietest”
richien2014, 12 Apr 2017 | Read review
“Our room was 101. It was very spacious and clean.”
444lili, 20 May 2016 | Read review
“The hotel is a sufficient distance from the nearest road for traffic noise not to be an issue.”
IanLee2015, 28 Oct 2015 | Read review
“as i saw all rooms were very new and well equipt and spaciuos”
  • wery comfortable bed
RamunePavlou, 25 Oct 2015 | Read review
“We had room 108 and it was just fine. View of the carpark, lovely and quiet at night.”
4myxtc, 5 Aug 2015 | Read review
5 of 5
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US$65* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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