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Best Western Krakow Old Town

TravelocityUS$94*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$187*
US$94*
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US$104*
US$187*
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Best Western Krakow Old Town
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789 Reviews from our TripAdvisor Community

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Showing 584: English reviews
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North East England, United Kingdom
Reviewed 3 days ago NEW

We stayed at the hotel in November previous to its recent refurbishment, which was much needed because it was really dated. The hotel is ammaculate and in the perfect location for anyone wanting to visit Krakow. Its about a 5-10minute walk to the main square, but it also right next to a HUGE shopping centre. There is a supermarket a...

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Helpful?
Thank Claire O
Manchester, United Kingdom
Reviewed 3 days ago NEW

The hotel has been completely refurbished to a good standard, the staff and efficient and friendly, great breakfast with a wide choice of food. The bar was small bet still a good place to get drink, also as far as hotels go it is not expensive Rooms at a little on the small side, but all the showers and plumbing...

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Thank keithuhpr
Modiin, Israel
Reviewed 4 days ago NEW

We stayed at the hotel for 7 nights 28/4 - 5/5. The hotel opened after renovation and we got a whole new but small room with a fresh smell of color. Since the hotel was fully booked we stayed in a 2-night room. The hotel staff made great efforts to satisfy us. And took us to a large and very...

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Thank gabycal2017
Iwona S, Manager at Best Western Krakow Old Town, responded to this review

Dear Guest, Thank you very much for such nice words and positive impressions of your stay in our hotel and beautiful Krakow. We are looking forward to your next visit, we hope this will be soon! Best regards, Iwona Sulikowska Hotel Manager

Flower Mound, Texas
Reviewed 1 week ago NEW

Krakow is known to be the most sophisticated and cultural of all the Polish cities and it did not disappoint. The hotel was the best one we stayed while in Poland and it met all of our needs. The service was very good and the staff very friendly and amenable.

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Thank chuckbianco
Iwona S, Manager at Best Western Krakow Old Town, responded to this review

Dear Guest, Thank you very much for giving us a perfect rating! I am so happy that you enjoyed your stay with us and we are looking forward to having you again in the near future. All the best, Iwona Sulikowska Hotel Manager

Rustington, United Kingdom
Reviewed 1 week ago

Our second visit ti this hotel. You cannot improve on the location so close to the Old Town Square. Since our last visit rooms have been upgraded and ours (105) was in strong black and white colours. The room had free fridge,safe and coffee making facilities. If you like tea in the morning take your own tea bags and buy...

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Thank TedMayhew
Iwona S, Manager at Best Western Krakow Old Town, responded to this review

Dear Guest, Thank you for staying with us again. We appreciate your loyalty and your trust in our hotel and our staff, I hope you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you and take care! Iwona Sulikowska Hotel Manager

Reviewed 1 week ago via mobile

Good hotel in a central location in the old town. Friendly staff, clean modern rooms and funky jazz based decor. The hotel was in the final stages of a modernisation when we were there. It's located in the old town with a tram line at the door. We would use this hotel again.

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Helpful?
Thank Aldo Z
Iwona S, Manager at Best Western Krakow Old Town, responded to this review

Dear Guest, Thank you very much for so kind review. I am very gald that our staff and all service met your needs and expecations. Our staff are always ready to welcome you. Thank you and take care! Iwona Sulikowska Hotel Manager

Worksop, England, United Kingdom
Reviewed 2 weeks ago

It's a year since I was last here and the main changes are that it's undergone a wholesale refurbishment (everything is now black & white and smells of paint) and the staff are good bit friendlier than they used to be. My main grumble persists - the corner shower unit that has no room to turn around in it -...

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Helpful?
Thank MikeMayUK
Iwona S, Manager at Best Western Krakow Old Town, responded to this review

Dear Guest, Thank you very much for your kind comments about our hotel. We are glad that you have such positive feelings and impressions from your stay with us. We hope to see you again in the near future. All the best, Iwona Sulikowska Hotel Manager

Helsingborg, Sweden
Reviewed 2 weeks ago

The hotel was new renovated and smelled fairly new. Good location with easy access to the old town Krakow is a charming city and the Jewish part was really amazing. A tour to Auschwitz-Birkenau and to experience the horror to see It by your own eyes was an important touching experience

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Thank Bubbla20
Iwona S, Manager at Best Western Krakow Old Town, responded to this review

Dear Guest, Thank you very much for taking time to review your stay with us again. I am so happy that you enjoyed your visit in our hotel and our beautiful Krakow. We are pleased that you have seen so many interesting places in Krakow and you share the information and experiences with other Guests. Thank you and look forward...

Huddersfield, United Kingdom
Reviewed 2 weeks ago

This hotel is well located but that's all the good points done. Staff are sour faced no smiles no good mornings the breakfast staff never spoke even when you said good morning to them a couple of reception staff were pleasant and helpful. The hotel is being refurbished the decor was ok but the bedroom was shoe box size not...

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Thank 437barry
Iwona S, Manager at Best Western Krakow Old Town, responded to this review

Dear Guest, Once again we are very sorry for any inconvenience resulting from the extended renovation of our hotel. We hope that despite the bad experience you will visit us again. Best regards, Iwona Sulikowska, Hotel Manager

Reviewed 3 weeks ago via mobile

Ok so we booked here for our 20year anniversary. Having searched this came up as one of only a few who offered double rooms... we booked and paid for superior double/ twin room. I then emailed hotel to ask if it was possible to request a double room and not twin as I didn't really want to be sleeping separately....

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Helpful?
Thank Caz2531
Iwona S, Manager at Best Western Krakow Old Town, responded to this review

Dear Guest, We are very sorry for the misunderstanding, because all the superior rooms in our hotel have two single beds and when ordering superior DBL rooms we always join two single beds together. Unfortunately there is no other possibility if you order a superior double room. We have typical Premium double rooms, much smaller than superior rooms and with...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Best Western Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: €57 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Krakow Old Town 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
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Questions & Answers

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Questions? Get answers from Best Western Krakow Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front can be a little noisy with the trams running outside and start early in a morning”
keithuhpr, 26 May 2017 | Read review
“Suites are in a quieter wing”
gabycal2017, 25 May 2017 | Read review
“I prefer the lower floors in case of elevator emergencies”
chuckbianco, 22 May 2017 | Read review
“Rear rooms avoid tram noise.”
TedMayhew, 21 May 2017 | Read review
“Front of the hotel has a nice view of the park that surrounds the Old Town, the back is pretty quiet.”
MikeMayUK, 15 May 2017 | Read review
5 of 5
Travelocity
US$94* /night
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Prices are for 1 room, 2 adults
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