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Ibis Krakow Centrum

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440 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Leeds
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 days ago NEW

This is a great hotel for the price. Perfect to use as a base to check out Krakow. About a 10-15 min walk to the old town with trams opposite the hotel if you don't fancy walking it. Reception staff were very helpful with directions/info/taxis etc. Cannot comment on the food as we didn't eat here. Great stay for 2... More 

Helpful?
Thank thevoiceguy
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear thevoiceguy, thank you for taking your time to tell us and other travellers about your recent stay with ibis Krakow Centrum hotel in Poland. We are glad to hear you liked our services. We hope you will give us opportunity to serve you again in the near future. Kind regards, Stanislav Sugar More 

Aberdeen, Scotland
Level Contributor
116 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 1 week ago

The staff at this hotel really try hard to ensure they meet guests needs. Reception were welcoming and efficient, The rooms were clean and comfortable and I find the Ibis beds the best in their class of hotel. We were fortunate to have a good view of Wawel Castle. Food and drinks were a bit mixed. Its really not a... More 

Helpful?
1 Thank jot54
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear jot54, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay with ibis Krakow Centrum and I look forward to welcoming you back again soon. Kind regards, Stanislav Sugar More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

This is what you expect when you book with ibis. It's comfortable, friendly and offers access to the nearby town centre for relatively low cost. The rooms were basic but comfortable, the shower was hot and the bar was always open. Nearby is a bar called 'smily' that looks like a ski lodge and is a great local spot with... More 

Helpful?
Thank Jonathan A
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear Jonathan A, thank you for taking your time to tell us and other travelers about your recent stay with ibis Krakow Centrum hotel in Poland. We glad to hear you liked our services. We belive you will give us opportunity to serve you again upon your next trip to Poland. Kind regards, Stanislav Sugar More 

Bergen, Norway
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

The rooms are spacious and equipped with the bare minimum of what you need - don't expect any other toiletries than hand soap and shower gel. That said, it was totally clean and comfortable and the staff were efficient. The windows of most of the rooms look out on a quiet street, so I was never disturbed by traffic or... More 

Helpful?
Thank abbabal
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear Abbabal, Happy to hear that you enjoyed your stay at ibis Krakow Centrum in Poland. I look forward to your next visit. Kind regards, Stanislav Sugar More 

Barnsley, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Situated almost next to the River Vistula, and just off the very beautiful city centre is this gem of a hotel. Yes it's IBIS, but what an IBIS, others should follow their example in providing quality accommodation, excellent buffet breakfast and staff who really care about customer service and satisfaction. I have criticised several Ibis hotels in the past but... More 

Helpful?
Thank Alf H
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear Alf461, thank you for your review. We are happy to hear you liked our services. We hope you will give us opportunity to serve you again in the near future. With kind regards, Stanislav Sugar More 

Szeged, Hungary
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

We spent 2 nights there and both were acceptable for the price we paid. The room & bathroom are fine, the breakfast is also pretty good. There's a non-stop supermarket on the opposite side of the street which is also a good point. The downtown is approx. 10-12 minutes walking distance.

Helpful?
Thank Gabor K
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear Gabor K, Thank you very much for your kind words about your experience with our hotel. Our team is pleased to hear that you did enjoy your stay with us. We are looking forward to your future stay. Kind regards, Stanislav Sugar More 

Rubi, Spain
Level Contributor
4 reviews
3 hotel reviews
Reviewed 4 weeks ago

All you can expect from a Ibis, clean & comfortable room, nice services and excellent service in this case in a very good location to discover Center of Krakow. Walking distance of Cathedral and Castle as well as old town.

Helpful?
Thank car4946
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear car4946, Thank you for your kind comments and compliments. I am glad that you enjoyed your stay at ibis Krakow Centrum hotel in Poland. I look forward to welcoming you back again soon. Kind regards, Stanislav Sugar More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2016

Hello, I have stayed at the Ibis hotel in Scotland in October 2014, and the experience was excellent. So naturally, I expected the same from all Ibis hotels. The experience was average, which is not always bad. The wifi was average, the restaurant did not get my order correct, no matter how hard I tried. The breakfast could have had... More 

Helpful?
Thank Anjeenlah I
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear Anjeenlah I, I am sorry that on this occasion you were disappointed with your stay at ibis Krakow Centrum hotel in Poland. We hope you will give us opportunity to better serve in the future. With kind regards, Stanislav Sugar More 

Berlín, Alemania
2 reviews
Reviewed 6 October 2016

The Ibis Krakow Centrum had the worst service I've seen in my whole life. I have to travel regularly all around Europe but I never experienced something similar. I got a kind of flu while staying there and got high fever. I asked at the reception if they can call a doctor and I explained how i felt. They told... More 

Helpful?
Thank Javier Q
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear Javier Q, thank you for sharing your thoughts via Tripadvisor web. Herewith, we would like to apologize for the shortfall of service that you experienced during your stay with ibis Krakow Centrum hotel. I am really sorry that no-one spoke in english language on mentioned day at the private clinic and that non of staff contacted you after your... More 

Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 October 2016 via mobile

Very comfortable hotel. Clean, very effective air conditioning. Sound proof Windows. Nice breakfast! This place is.surrounded by everything that you need..supermarkets, chemist, restaurants and only a short walk in the centre of Krakow.

Helpful?
1 Thank Neil S
Stanislav S, General Manager at Ibis Krakow Centrum, responded to this review

Dear Neil S, Thank you for your review. I’m glad you had a good stay with ibis Krakow Centrum hotel in Poland. I hope to see you again upon your next trip. Kind regards, Stanislav Sugar More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel ibis Krakow Centrum is situated on the bank of Vistula and overlooks Wawel Royal Castle and Vistula Boulevards. Located in the city center, the hotel is within 10-minutes walk from the Old Square and Kazimierz district. The hotel has 175 spacious and modern rooms with air-conditioning and free WIFI. Ibis Krakow Centrum offers specific slow food cuisine and the ibis kitchen restaurant provides a warm ambiance and excellent IBURGER experience. There is an on-site secure car park. ... more   less 

Additional Information about Ibis Krakow Centrum

Address: ul. Wladyslawa Syrokomli 2, Krakow 30-102, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: €32 - €61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Krakow Centrum 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Ibis Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Hotel Style:
#12 Best Value Hotel in Krakow
#41 Business Hotel in Krakow
#75 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Krakow Centrum staff and other travellers.
17 questions
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Questions? Get answers from Ibis Krakow Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor room for a good views of castle”
 of 5 bubbles thevoiceguy, 27 Nov 2016 | Read review
“high floor for best views”
 of 5 bubbles jot54, 25 Nov 2016 | Read review
“Due to a hotel being in front views are limited, but 628 offers a great view of the castle.”
 of 5 bubbles liambillingsley, 24 Sep 2016 | Read review
“Ask for a room with the view of Wawel castle”
 of 5 bubbles CharlotteM408, 25 Aug 2016 | Read review
“good location, great price, very good service”
 of 5 bubbles amK8762CQ, 24 Aug 2016 | Read review
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